Administrative Assistant Staff

OLAWALE ONAKOYA

*** ******** ****** # ** - ********, NY 11212

************@*****.*** - 347-***-****, 347-***-****

EDUCATION

The Polytechnic Ibadan, Ibadan, Nigeria.

BA in Arts & Design 1997

Skills

Good and effective written and verbal communication skills. Quick at learning new concepts.

Good knowledge of Microsoft Word, PageMaker, Adobe Illustrator & Photoshop, Free-hand. Macromedia and Corel-

Draw

EXPERIENCE

CENTERLIGHT HEALTHCARE Managed Long Term Care Oct 2012 Oct 2013

ENTITLEMENT COORDINATOR Bronx NY

*Responsible for initial outreach to the Potential Enrollee within 24 hours time period.

*To educate the Potential Enrollee on what is needed to complete a New Medicaid Application, if there is an indication

for a New Medicaid Application.

* To educate the Potential Enrollee on what is needed to have an identified Medicaid Issue resolved, such as

* Recertification, *New Medicaid Application, *Surplus Issues *Pooled Trust *Nursing Home Restriction,

*Spend Down *RVI-3 Status. Provide assistance to consumers during emergency situations as necessary.

*Work on E-PACES to identifies coverage problems or restrictions. Identifies current Providers or service information.

Provides coverage end date of a Medicaid eligibility

*Review information in the Entitlement Work tab in E-Champ completed by the Membership Development

Coordinator/Members Service Coordinator or Data entry staff to confirm the reason for referral.

*Develop Individualized Service Plans with and for consumers in accordance with OPWDD and agency regulations using

a person-centered planning process.

*Maintain accurate up to date records, reports, and documentation which are required by state and agency regulations.

Comply with all agency standards, rules, practices, and procedures.

*Provides information and answers to all questions from potential members regarding benefits, rights and responsibilities,

and plan operations. Meets and reviews monthly sales-related goals and objectives

*Coordinates and relays information to staff related to the pre-enrollment process

NEIGHBORHOOD HEALTHCARE PROVIDERS December 2009 to July 2012

ADMINISTRATIVE ASSISTANT

*Performs administrative and office support activities such as fielding telephone calls, receiving and directing visitors,

word processing, filing, and faxing. Internet research and communication.

* Relieve management of administrative detail, and coordinate work flow.

*Update and chase delegated tasks to ensure progress to deadlines, take initiative in manager's absence

*Maintain procedures manual to ensure consistent performance of routines and keep projects on schedule

*As required, recruit, hire, train and supervise part-time or full-time, paid, or unpaid/volunteer secretarial or clerical staff

*Study and review company or department procedures, recommend management action to improve standard operating

procedures. prove/tighten storage/retrieval and systems update and manage index

* Present comparisons on costs, risks, and benefits, develop and test new procedures

*Organize and participation in weekly, bi-weekly, and monthly full staff and team meetings.

*Coordinates and relays information to staff related to the organization performances.

*Provides information and answers to all questions from within and outside the organization.

UNITED HEALTHCARE COMMUNITY PLAN Sept. 2007 to November 2009

TRANSITION BENEFIT COORDINATOR Brooklyn NY

* Conducts patient intake interviews, financial screening, and registration for AIDS Drug Assistance Program (ADAP).

* Coordinates with Nurse Case Managers and other AHF healthcare providers to assist in the determination and/or

eligibility for insurance and financial benefits.

* Verifies benefit eligibility and scope of benefit for private pay clients. Verifies benefit eligibility as required for

Medicaid, Medicare, private insurance, and other public assistance programs or benefits.

* Assists patients in the completion of benefit application or makes appropriate referrals.

* Monitors status of benefit application and follow up on pending applications to ensure timely enrollment/ eligibility.

* Obtains pertinent information from family members and/or significant others as it relates to benefit and financial

information.

* Ensures appropriate documentation of patient eligibility/ benefit information in patient records and healthcare center

files/computer base.

* Prepares reports as required and assigned and attends Benefit Counselors Meeting.

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