Customer Service Manager
Resume:
Andrew B. Dawson
C- 937-***-**** E- *****************@*****.*** A- Hilliard, OH
SUMMARY:
Experienced manager with excellent client and project management skills. Action
oriented with strong ability to communicate effectively with technology, executive, and
business audiences. Customer service professional dedicated to effective team
management and customer satisfaction. Seasoned customer service specialist with
background in providing advice on diverse customer situations. Energetic, with strong
time management skills who thrives in a fast-paced, dynamic environment.
WORK EXPERIENCE:
Professional Customer Services Rep
September 2013 – March 2014
Verizon Wireless Premium Retailer Columbus, Ohio Computer/IT
Services
-Customer Service Specialist. Mastered sever POS systems along with multiple
troubleshootings a day
Manager
September 2006 - August 2014
Monarch Pizza LLC Marysville, Ohio
Food and Beverage Production
-I have full responsibility over scheduling all of the employees. Placed all of the food
orders along with keeping inventory of all products. Opened and closed the business six
out of seven days a week. Made bank deposits along with paying most of the bills. As
well I took care of all hiring of employees.
EDUCATION:
High School or equivalent, General Studies, Culinary Arts, Mathematics and Computer Science,
August 2009 - September 2011
Marysville High School Marysville, Ohio
CERTIFICATION:
Serve Safe June
2013
Culinary Institute
SKILLS:
- Ability to organize and establish filing systems
- Customer Relationship Management
- Organization
- Team Leader
- multitasking
- Microsoft
- Punctual
- High Energy
- Typing and data entry
- Fast Learner
- verbal and written communication
- Ability to work in fast paced environment
- Upbeat, outgoing and positive
- Point of Sales
- Flexible schedule - Great attendance
LANGUAGES:
English Fluent
REFERENCES:
Tessa Nicol
Manager, Monarch Pizza LLC
Professional
James Shultz
Co-Worker, Wireless
Personal
Sam Baldwin
Co worker
Personal
Contact this candidate