Sales Customer Service

J ASON C. J OHNSON

***** ******* ***** ***** ******, TX 75035 214-***-**** ***********@*****.***

SALES / BUSINESS DEVELOPMENT – BUSINESS EXPANSION / PENETRATION

A R E A S O F S T R E N G T H

Business and Operational Support Project Management/Facilitation

Leading / Training / Coaching

Customer Relationships / Rapport Territory/ Account Management

Accelerating Revenues/ Profits

Targeted Prospecting/ Networking Key Account/Client Acquisition

Business Expansions / Growth

P&L / Budget / Financial Planning Exceeding Company Objectives

Analyzing/Resolving Problems

P R O F E S S I O N A L E X P E R I E N C E

Strategic Development Manager, NTFN, Inc., Dallas, TX

2011 – Present

Accountable for displaying a high degree of initiative, focus, and relationship building skills while planning

and implementing strategic sales, business development, and marketing strategies in support of business

expansion. Apply market and industry knowledge to develop new business, generate growth, and to achieve

aggressive goals.

• Directly responsible for maintaining productive relationships and open communication with team members

and management to ensure marketing, promotional, and business strategies are in line with company

objectives.

• Contribute to business strategies and processes by evaluating results, improving brand and company

awareness in the market, uncovering opportunities, and by developing in-depth knowledge of the competitive

landscape.

• Support company sales, service, and business goals/initiatives, work well in a demanding environment, and

use strong organizational and leadership skills to ensure positive results and efficient day-to-day operations .

• Carefully evaluate business opportunities from a culture, productivity, and profitability standpoint resulting i n

three additional branch locations, a satellite office, and an increase in production by nearly $10M per month.

PERFORMANCE METRICS AND ACCOMPLISHMENTS SUMMARY:

• 2004 Fourth Quarter Regional MVP

• 2005,2006,2007 President’s Club (Exceeded 110% of annual production goal)

• 2009 Regional Sales Leader- increased production in new accounts by 41%

• Current – Increased production by $12 million per month in 24 months. Expanded footprint and created 4

new branches.

Typical Account activity is 15 – 20 in person meetings per week. Average call volume depends on projects

•

and travel but in the office I estimate 50-70 outbound calls per week.

Account Manager / Senior Field Sales Rep, Genworth Financial, Houston, TX

2003 – 2010

Leveraged excellent relationship building aptitude, consultative sales skills, and leadership abilities to identify

customer needs, requirements, and selling points, customize appropriate solutions, and to deliver professional sale s

presentations and consultations. Trained, developed, and led associates to achieve aggressive sales goals/targets.

• Executed successful sales and account management strategies, delivered face-to-face sales presentations an d

consultations to high level executives for regional and national companies. Skillfully used various methods to

develop/close new business with prospects and clients.

• Drove sales success by supporting/training sales team, creating an environment that achieved/exceeded sales

and service objectives, and by ensuring the highest levels of customer service, productivity, and efficiency.

• Proactively developed and managed account base with the goal of consistently maximizing all opportunities to

grow existing accounts, increase new business, and to improve customer satisfaction, retention, and loyalty.

• Recognized for outstanding performance /results including increasing market share by 41% in the South Texa s

Region and earning Regional Sales Leader, Regional MVP, and President's Club in multiple years/quarters.

E D U C AT IO N

Bachelor of Science in General Studies / Business, Texas Tech University, Lubbock, TX

TRAINING/CERTIFICATION/LICENSURE:

Entrepreneurial Studies Certification 1 & 2, SMU Cox School of Business, Dallas, TX

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Socratic Selling Method, Creating Client Value, and Goal Setting and Performance Coaching Training

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Series 7 & 63, Group 1 Life Insurance and Annuities, Property & Casualty, and Mortgage Loan Officer

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Proud alumni of Phi Delta Theta Fraternity/ Harvard award winning chapter.

Fund Raising Activities- Chairman

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