Customer Service Sales
Resume:
Derrick J. Gatewood
Ypsilanti, MI 48198
(734) 657- 0824
der8816@gm ail.c om
SUM M ARY Seven years of sales and customer service experience
OF SKILLS Public speaking and communications expert
Excellent webinar and presentation skills
Computer skills: Microsoft Word, Excel, PowerPoint, and Works
EDUCATION Bache lor of Arts Communications 2009
Eastern Michigan University, Ypsilanti, Michigan
Major: Communications
Minor: Marketing
EXPERIENCE M ortgage Banke r 2011-2014
Gold Star Financial, Ann Arbor, M ichigan
Licensed Michigan and Texas Mortgage Banker
Met or exceeded all sales goals
Excelled at cold and warm telemarketing sales
Expert knowledge of all Conventional and Government loan programs
Se nior Account M anage r 2008-2011
Trugre e n, Ann Arbor, M ichigan
Excelled at cold and warm telemarketing sales
Upsold current customers in the field
Matched the goals of the client with the best lawn program for their needs
Product Ins pe ctor/As s e mble r 1998-2006
Ford M otor Company, Plymouth, M ichigan
Made sure defective parts were not shipped from our assembly line
Employee Quality Liason
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