Sales Data

PAGE * OF * CORNELIUS HUBBARD, SR, MIS

773-***-****, ********@********.***

CORNELIUS HUBBARD, SR., MIS

**** *. *****, *** *** 773-***-****

Chicago, IL 60645 http://www.linkedin.com/in/corneliushubbardsr ********@********.***

SUMMARY

DATA / BUSINESS / DECISION ANALYST WITH PROJECT MANAGEMENT AND PROGRAMMING EXPERIENCE IN PRIVATE, PUBLIC,

AND NOT-FOR-PROFIT ENVIRONMENTS (INCLUDING RETAIL, REAL ESTATE, CALL CENTER, AND COMMUNITY SERVICE

ORGANIZATIONS). DIVERSE EXPERTISE SPANS NEEDS ASSESSMENT, DATA MINING, DATA VISUALIZATION, DATA

MODELING, AND REPORT DEVELOPMENT. BACKGROUND INCLUDES SYSTEM IMPLEMENTATIONS AS WELL AS WEBSITE

DEVELOPMENT AND UPGRADES. ABLE TO INFORM EXECUTIVE DECISION MAKING BY PROVIDING STAKEHOLDERS WITH

NEAR REAL-TIME, INTELLIGENT, ACTIONABLE DATA.

EDUCATION

• MS, Analytics, UNIVERSITY CHICAGO, Chicago, IL

OF

Anticipated JUNE 2015

• Proposed Capstone Project: Retail Pricing & Promotion Analysis

• CERTIFICATE, Data Science, JOHNS HOPKINS UNIVERSITY, BLOOMBERG SCHOOL OF PUBLIC HEALTH, via

Coursera Massive Open Online Courses (MOOCs) Anticipated JUNE 2015

• Completed: Data Scientist’s Toolbox

• Registered: R Programming, Getting and Cleaning Data, Exploratory Data Analysis,

Reproducible Research, Statistical Inference, Regression Models, Practical Machine

Learning, Developing Data Products

•MASTER INFORMATION SYSTEMS, Data Analysis & Data Modeling, ROBERT MORRIS UNIVERSITY, Chicago,

IL 2012

• BA, Organizational Development & Leadership, LOYOLA UNIVERSITY CHICAGO, Chicago, IL

2008

PUBLIC / PRIVATE EXPERIENCE

WALGREENS CORPORATE OFFICES, CHICAGO, IL 2013 – PRESENT

Data / Business Analyst – Space Management Division (Adroit Software Contractor for Tata

Consultancy)

Partners with store operations, supply chain, merchandise planning, suppliers, and third party

vendors to develop, execute, and deliver go-forward category strategies using JDA for retail floor &

shelf planning. Supports development of item level and presentation strategy for all reset and

revision events.

• Asked to play key role in $10M upgrade to centralized planogram program by creating

strategic and operational cluster analyses by category across 8,000 stores. Analyze impact of

promotions, seasonality, and sales trends to assure achievement of sales, profit, and

penetration goals.

• Proactively conceived, designed, and delivered automated process to track status of requests

from analysts to Innovation Center (mock stores). Enabled improved standardized reporting on

resource utilization and scheduling, substantially reducing staff time requirements as well as

data capture errors.

• Provide analytic insights to designers that incorporate / leverage competitive benchmarking,

current and future-looking analyses; assortment recommendations, markdown, forecasting,

PAGE 2 OF 4 CORNELIUS HUBBARD, SR, MIS

773-***-****, ********@********.***

store labor impact, and consumer centric principles to promote sales through optimized and

targeted planograms.

COOK COUNTY ASSESSOR’S OFFICE (CCAO), Chicago, IL 2012 – 2013

Programmer / Developer

Provided full System Development Life Cycle (SDLC) solutions to enable CCAO to set fair and

accurate values for 1.8M property parcels. Collaborated with users to define needs and program

requirements.

• Designed and reviewed program specifications, wrote technical documentation, and

customized / implemented applications and systems for user departments. Tested applications

and systems; provided maintenance, software changes, and enhancements. Used MS Project

for scheduling and resource allocation.

• Enabled expedited, timely issuance of tax bills, decreasing turnaround time from 18 months to

10 months (44%).

COCECO BUSINESS SOLUTIONS INC., Chicago, IL 2010 – 2012

CEO/Business Development Manager

Launched consultative sales firm that marketed digital-out-of-the-home (DOOH) Advertising

Signage to small businesses and organizations primarily communicating with static poster boards

to 21th century digital methods.

• Leveraged networking and cold call techniques to close sales with 33% of prospects. Secured

Robert Morris University, physician’s office, and nonprofit organization as clients.

• Evaluated client needs to develop technical and financial solutions.

HARRIS & HARRIS LTD., Chicago, IL 2003 – 2009

Data & Telephony Analyst (2007 – 2009)

Provided Help Desk support within 200-person call center for collection agency and law firm

specializing in retail and bank credit cards, energy, medical, and government debt. Conducted

troubleshooting, including system crashes, slow-downs, and data recoveries call flow optimization.

• Handled 10+ Priority 1 (mission-critical) issues, with responsibility for timely documentation,

escalation (if appropriate), resolution, and closure of tickets. Exceeded issue-resolution targets;

achieved exemplary customer satisfaction scores, consistently scoring between 95%-100% on

all calls (outperforming average of 90%).

• Researched / developed tracking and accounting system for processing payments received by

banks with daily remittance to largest client (averaging $15-$50k from credit card, check, and

walk-in collections). Reconciled > $60M annually to the penny.

• As automated Dialer Administrator, used SQL Statements to recall account KPIs from server

and prepare monthly executive reports for previous day’s call activity. Received encrypted

client FTP files, decrypted and loaded files for collections, and encrypted remittance FTP files

back to clients.

Integration Trainer (2006 – 2007); Collections Supervisor / Team Lead (2005); Collector

(2003 – 2004)

Trained all incoming collectors and established personalized benchmarks for success. Coached

retail collection team to group goals. Analyzed payments process (received and remitted) for

largest account. Personally collected over $900k gross in one year.

EARLY CAREER

Worked for First Credit Services, Infocision Management, and Exterra Credit Recovery

in roles as Commercial Collector, Telemarketing Associate, and Large Balance

Collections Supervisor, respectively.

• Collected credit card debt for commercial bank and business accounts. Averaged $30,000

gross collections per month of personally secured, business credit cards. Selected as Lead

Collector for special collection projects.

PAGE 3 OF 4 CORNELIUS HUBBARD, SR, MIS

773-***-****, ********@********.***

• Made calls to voters to solicit donations. Consistently averaged 30% - 50% above weekly

fundraising goals for Republican Congressional Committee. Earned >70% wage increase in

less than six months based on performance.

• Managed 10 collectors specializing in Asset Recovery from high-balance retail accounts.

Achieved top ranking by personally collecting >$600K in one year.

MILITARY EXPERIENCE

Military Intelligence 98K Non-Morse Code Interceptor, US ARMY, Augsburg, Germany

Performed wartime mission of daily electronic collection and analysis of foreign communications.

Won Army Achievement Medals (three) and Battalion’s Soldier of the Quarter (twice, plus runner

up twice). Top Secret Compartmented Security Clearance.

NON PROFIT EXPERIENCE

Provided business, financial, and technical expertise to Chicago-based nonprofits.

• Held Business Analyst internship at United Way Metropolitan Chicago (UWMC). Project-

managed creation of dozens of customized, web-based pledging sites for fund raising

campaigns. Developed and managed database objects; created internal/external reports, and

authored customer training.

• Served as Member of Board of Directors in roles as Financial Manager, Secretary, and

volunteer to Events Committee. Established KPIs based on accounting ratios to track

productivity, prepared financial reports, and upgraded technology.

ADDENDUM: TECHNICAL SUMMARY

Statistical Programming • •

Data Understanding Android/Mobile

• EXCEL • •

Deployment iOS/Mobile

•R • •

Evaluation Linux

• SAS • •

Modeling (Association MAC

• SPSS Rules, Naïve Bayes, • SQL 2008 R2

Clustering) • Touchstar

Relational Database • Windows9X/NT/2000/XP

Management Systems Project Management /2K3/8

• MS Access • MS Project

• MySQL • Scheduling

• SQL • PMBOK

Data Visualization Programming

Languages

• Excel

• ASP.Net

• MS PowerPoint &

• C#

Publisher

• Prezi • CSS

• R-Studio • Java

• SAS • Visual Basic

• SPSS Modeler • XHTML

• Tableau

Data Mining

• Business Understanding

Operating Systems

• Data Preparation

PAGE 4 OF 4 CORNELIUS HUBBARD, SR, MIS

773-***-****, ********@********.***

Client / Server Support • GoToMyPC • CUBS

• Active Directory • JoinMe • Databases

• DHCP • LogMeIn • Eclipse

• DNS • Mobile Computing • Email

• Exchange • Skype • Exchange 2008 / 2012

• Group Policy • FileZilla

Hardware

• IIS • FTP

• Avaya

• IP Address Management Implementation/Config

• iPad

• Logon Scripts • JDA

• Printers / Print Devices

• Network Resource • Kaspersky Business

• Smartphones (Android,

Sharing Terminal Space

Services iPhone, Windows) • ManageEngine/ServiceD

• Profile Management • Tablets esk/OpenManage

• Routing • Workstations, Laptops & • MS: Office, SharePoint,

Servers Visual Studio, Visio

• TCP / IP protocols

• Nitro PDF

• WINS

• Oracle

Web-Based Support • Symantec: Backup

• Google Hangouts Exec, Antivirus (SEP)

Software

• GoToMeeting • VPN

• CRM

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