Online Data Encoder

GERALDINE T. PAMO

**** **** ***** **. *.C Santos Compound

Sucat Parañaque City, Philippines

Mobile (+63915) 631- 1682

Email add: *******@*****.***

POSITION DESIRED:Online Data Encoder

OBJECTIVE: Obtain a position as a team-player in a people-oriented organization where

I can maximize my customer-service experience in a challenging environment to achieve

the corporate goals. To be able to work in prestigious company or industry where I can

utilize and further enhance my acquired knowledge and skills.

WORK EXPERIENCE:

TELEFORCE ASIA INCORPORATED

Telemarketing Representative

(July 2012 - up to present)

El Grande St. BF Homes, Parañaque City

Philippines

JOB DESCRIPTION:

• Make outbound calls or accept incoming calls to describe our products, explain the

benefits of the products.

• Contact private individuals by telephone to promote products and services.

• Explain the product or service to potential clients.

• Provide pricing details.

• Handle customer complaints/disputes and concerns.

• Influences customers to buy or retain product or service.

• Record customer details and details of transaction.

• Maintains operations by following policies and procedures; reporting needed changes.

• Maintains quality service by following organization standards

• Contributes to team effort by accomplishing related results as needed.

GO TEC International Business School

(June 2006 – June 2012)

Registrar/Receptionist/On the Job Training (OJT) Coordinator

L16 B5 Saint Paul Street, Lopez Village, Parañaque City

Philippines

JOB DESCRIPTION:

• Handling students records

• Handling incoming and outgoing calls

• Responsible for taking up minutes of meeting

• Responsible of organizing and filing students records and documents

• Teaching Office Administration subjects (Customer Service, Personality Development,

etc.)

• Coordinate companies/industries for student’s OJT’s

• Coordinate TESDA for the reports of our students records and credentials / for

enrollment and terminal report

• Responsible for telemarketing / marketing to be able to gain more enrollees.

• Provide information to callers

• Greet persons entering organization

• Deal with queries from the public and customers

• Ensures knowledge of staff movements in and out of organization

• General administrative and clerical support

• Prepare letters and documents

• Schedule appointments

• Maintain appointment diary either manually or electronically

• Organize meetings

• Tidy and maintain the reception area

ACADEMIC BACKGROUND:

LYCEE D’ REGIS MARIE COLLEGE

BS OFFICE ADMINISTRATION

2010

GO TEC INTERNATIONAL BUSINESS SCHOOL

OFFICE ADMINISTRATION

Sucat Parañaque City

2006- Year Graduated

SKILLS

Possess good communication skills and interpersonal relationship

Knowledgeable in MS Office Application

Typing Speed of 45 up WPM

Can easily understand instructions and work under minimum supervision.

Team Orientation

Communication

Leadership Skills

Interpersonal Skills

Problem Solving

Ability to Self-Manage and Self-Motivated

Work Ethic

CERTIFICATES: - FRONT OFFICE SERVICES NC II Holder

- TRAVEL SERVICES NC II Holder

- PC Operations NC II Holder

- Assessor’s Training 1 (AM1) / Trainer’s Methodology 1 (TM1) passer

On-The-Job Training

December 8, 2005 March 28, 2006

Practicum

DHL Express (Philippines) Corporation

DHL HOUSE 2306 Chino Roces Avenue, Kayamanan C

Makati City 1231 Philippines

JOB DESCRIPTION:

1 Responsible for encoding invoices, preparation of paper works, analyzing data on Fuel

consumption

Analyze cost of the Fleet Department’s budget.

Coordinates with contractors.

Learned the process of requesting/ordering items and services through the

Fleet and purchasing systems.

SEMINARS ATTENDED:

Career Advancement

Jobstreet.Com

SMX Pasay City

Career Advancement

Jobstreet.Com.

Makati

August 30, 2008

Personality Development on Good Grooming and Table Manners

October 7, 2005

V.A.J Bldg. Santos Ave.

Sucat Parafiaque City

CHARACTER REFERENCES:

Available upon request.

Contact this candidate