Uneta, Ronmark S.
Information Technology
***********@*****.***
Career Summary
A fresh graduate from ICCT Colleges with a degree of Information Technology and
knowledgeable young person who is able to provide front line as part of IT Service Operations.
Flexible, resourceful and willing to take full ownership of user problems until they fully
resolved. Hungry to learn IT from ground to up, and currently looking for a suitable position
with a forward thinking company.
Knowledge of
• PC Format
• Computer Remote
• Software and drivers installation
• Software and Hardware Troubleshooting (Home based troubleshooting)
• Replacing parts of a system unit (RAM, Video Card, Hard Disk, Power Supply etc.)
• IT maintenance (Fragment, Defragment etc.)
• Operating System (Windows XP, Windows 7)
• BIOS (Configuring Basic Input Output of System)
IT Support skills acquired while studying
• Installing Operating System (Windows)
• Basic software and hardware troubleshooting
• Setting up new user’s accounts profiles and dealing with password issues.
• Computer Assembly and Disassembly
• Basic knowledge on programming language such as Visual basic 6.0, Java Script, Visual
C++, Visual Foxpro, HTML(Web Designing using Photoshop and Database with
XAMMP)
Personal skills
• Proactively working member of a group
• Active questioning and listening skills
• Escalating unresolved problems to other IT professionals
• Maintaining individual performance target
• Able to do work under pressure
• Maintaining an accomplished work
Training / Internships Attainment
EGS 450hrs
(Expert Global Solutions)
IT site end user support trainee
2nd floor SM MEZZA Residences, Aurora Blvd. Quezon City
254-8118
Nature of Training
Assisting 1500 Computers (Big and Small production).
Basic Troubleshooting Hardware and Software.
System Imaging and BIOS configuring (Ghost and Altiris Image).
AVAYA troubleshooting (Network Connection, Peripherals).
AVAYA (inputs of extension number).
Computer Audithing, Encoding audit files.
PC’s deployment at Small Production (Started in Trash).
Network and System Maintenance.
LTO 300hrs
(Land Transportation Office Marikina Branch)
Site Trainee
LOL Building, 371 J.P. Rizal Street, Sto. Nino, Marikina City
Nature of training
Renewal of non-professional and professional license’s.
Data Encoding.
Photo Shoot of Student License.
Printing and releasing of Student License.
Character reference : Age : 23
Villy Vincent Apparicio Sex : Male
IT Student at ICCT College Birthday : January 8, 1991
091******** Birth-Place : Marikina City
Hervine Valcos Religion : Roman Catholic
IT end user Site Support (EGS) Address : #238 Sumulong High-way
092******** Mambugan Antipolo City
Jhon Michael Corpuz
IT trainee at LandBank
Personal Information
I hereby certify that the above information is true and correct to the best of my
knowledge and belief.
Uneta, Ronmark S.
Applicant