Manager Accounting

Clarissa (Clare) Robey **** Beaman Drive, Columbus,

Ohio 43228 *******@*******.*** / 614-

***-**** (Cell)

Summary

Enthusiastically increased productivity output and worked to improve processes in the Accounting and Finance division as

well as the Criminal/Traffic Division. More than 11 years of dedicated office experience as a Controller in the Accounting/Finance

Division, and an Assistant Manager in the Collections Division. Additional experience includes assisting bankers and credit card

customers to improve banking experience and expand relationships. I am now currently looking for a n employment as an EMT

basic to show my hard work, and dedication to pre-hospital patient care.

Core Competencies

• •

Problem Solving Record Keeping/Filing

• •

Detail Oriented/organized Time Management Skills

• •

Multi-Tasking Conflict Resolution

• •

Proficient in Microsoft office Cross-Cultural Work Environments

• •

60 plus wpm Client Relations

• Excellent written and Verbal Communication

Employment History

JPMorgan Chase 2013 to Present

Financial Services Specialist

• Establish lasting relationships with customers and bankers

• Assist High net worth clients and bankers with their needs and concerns in regard to their credit card(s)

• Provide detailed follow up with clients on escalated issues through Microsoft outlook or direct phone calls

• Use problem solving methods and creative thinking to find resolutions to complex issues customers encounter

Franklin County Municipal Court 2009 to 2012

Assistant Manager/ Collections

• Ensured criminal and traffic cases were recalled daily and then emailed to their designated companies.

• Punctually ensured all cases due for bond forfeiture were properly distributed and processed by an accounting

controller

• Managed collection files in a timely and efficient manner

• Accurately balanced statements weekly from collections agencies

• Utilized excel to input collection totals for daily and end of the month expectations

• Corresponded and matched totals with commission statements and reports

• Promptly sent and responded to emails from collection agencies and co-workers regarding case files

Franklin County Municipal Court 2006 to 2009

Accounting and Finance Controller

• Disbursed over $1 million a month in government funds to police agencies, the City of Columbus and various County

departments

• Multi-tasked by applying bond monies to court fines and simultaneously refunding bond money

• Organized and maintained returned checks and updated voided check logs

• Created and printed checks monthly for overpayments on court fines or bonds

• Enrolled and managed customers on court payment programs

• Communicated effectively with bondsman, attorney's, co-workers, management, and other outside agencies on a

regular basis

Franklin County Municipal Court 2001 to 2006

Accounting and Finance Cashier/Criminal Division

• Motivated and assisted with training cashier’s for the accounting department

• Processing incoming and outgoing legal documents and providing details of court cases to customers

• Processed receipts for all monies regarding fines and court costs

• Answered inquiries for the public about general court processes, and inquiries that pertained to their case

• Accurately balanced cashier drawer at the end of each shift

Education

Franklin University, Columbus, Ohio 2012

B.S., Business Administration

Columbus State Community College

EMT Basic 2014

Honors and Awards

Nominated for the Mayor's Award of Excellence, City of Columbus, Columbus, Ohio, 2010. Nominated by co-workers

and customers for the Mayor's Award of Excellence for city workers who have a proven record of providing

exceptional service.

Municipal Court Clerk of the Year, Franklin County Municipal Court Clerk's Office, 2007 to 2008. Presented with the

award of Clerk of the Year for the Accounting/Finance Division. This award was given to one clerk in each division

who best represented what a deputy clerk should strive to be every day.

Perfect Attendance, Franklin County Clerk of Court's Office, Recognized for perfect attendance several years

throughout 2001 to 2012.

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