Objective To obtain a position within the medical field that is
meaningful and challenging; which also contributes to my daily
knowledge and growth as a medical professional and as a person.
Skills I am a very dedicated and organized person; I love learning and
work very well under pressure with little or no management. I am a
self-starting person who loves a challenge.
Phlebotomy, medical terminology, medical billing, EMR, Urochart,
Medevolve, Checking in and out Patients, Scanning for EMR, Claims
corrections, Verifying benefits, Microsoft word, excel, PowerPoint, 65
WPM, excellent verbal, written, grammar and spelling skills
Experience
Front Office
East Texas Urology Specialists
September 2013 - Present
. Exceptional customer service
. Checking in and out patients
. Clerical duties including answering multiple phone lines
. Scanning charts for EMR
. Money handling including taking payments and counting and
keeping safe daily
. Claim corrections
. Working swift and efficiently UROchart and Medevlove
. Verifying patients benefits before appointments
. Collections
. Authorizations and referrals
Assistant Manager
Advance America
May 2010 - September 2013
. Manage day to day office practices with little and no
supervision
. Exceed customer expectations with exceptional customer service.
. Make and exceed goals set by the Divisional Director of
Operations
. Maintain a clean and orderly store
. Money Handling including receiving, giving and balancing safes
. Always answering customers questions and concerns with the
utmost respect
. Ensuing loans to genuinely help people in need
. Clerical duties
. Collections
Sales Representative
Etech
June 2009 - January 2010
. Customer service for online Devry University
. Exceeding goals set by managers
. Making appointments with students wanting to ensure their future
by going to college
Cashier
Lowes
April 2008 - March 2009
. Greet customers entering establishment
. Stock shelves and mark prices on shelves and items
. Money handling including counting drawers, taking and receiving
payments
. Maintain clean and orderly checkout areas
. Resolve and answer all customer questions, complaints or concerns
. Sell merchandise to customers as well as return it
Education
Angelina College Lufkin, Texas
Medical Terminology Certification and Medical Billing
Certification
Texas Phlebotomy Institute of Texas, LLC Lufkin, Texas
Phlebotomy certification
References available upon request