Sales Customer Service

Andrew Menard ***** Woodmere Trace Drive

Charlotte, North Carolina 28277

704-***-****

**********@*****.***

EMPLOYMENT

*/**** - ******* - ******** ***********, Lifetouch National Studios,

Charlotte, NC

. Provide administrative support to five managers and six sales persons

. Coordinate and maintain scheduled events with administration at 180

schools and coordinate equipment and 42 photographers

. Use Microsoft Office products, all office equipment, data base

programs, online schedules, inventory, office supplies, commission

checks, and basic IT functions on a daily basis

. Prepare invoices, commission reports, sales documents, presentations,

sales literature, proposal binders, electronic communications, and

regional meeting itineraries

5/2009 - 8/2010 -Business Banking Specialist, Wells Fargo Bank, Charlotte,

NC

. Performed all banking transactions for small business owners

nationwide

. Managed corporate credit accounts, small business loans, and credit

applications

3/2004 - 4/2009 -Sales/Office Manager-SE Region, Marriott - Corporate

Housing Division, FL & NC

. Generated new sales prospects, managed existing client base and

exceeded all established sales quotas

. Managed apartment & condo property inventory in three states as well

as maintaining relationships with property owners and management

companies

. Performed all office management, administrative functions and

coordinated workflow schedules

. Organized office correspondence, general client inquiries, sales leads

and internal database systems

. Designed and maintained corporate website, as well as all creative

marketing materials

. Managed regional office including employee scheduling, maintenance,

inventory, office supplies

5/2001 - 3/2004 -Executive Assistant/Office Manager, Audio Visual

Innovations, Ft Lauderdale, FL

. Executive assistant to all on-site management personnel including

president of operations

. Coordinated employee schedules with ongoing projects and new product

installations

. Managed all office functions, executive travel arrangements,

schedules, email, confidential documents

. Supported all operational and logistical administrative duties,

including expense reports

SKILLS

-Extensive knowledge of Microsoft Office applications and

client/reservation database systems

-Strong office management, administration, customer service and

business communication abilities

AWARDS

-2007 & 2008 Marriott Regional Office of the Year (Exceeded in all 5

categories over projected numbers)

-2012 Lifetouch #1 Regional Coordinator score in Complete Customer

Satisfaction & Increased Profits

EDUCATION

1987 - 1991 Briarcliff College, Miami, FLBachelor of Science in

Business Administration

Contact this candidate