E ric J. Zobrist
St.Louis, MO 63129 ezobrist@hot shot.com
OBJECTIVE
Obtain a position that utilizes my experience, education and skills to attain the goals and mission of the
company. Providing success for both the company and myself.
SKILLS PROFILE
Excellent in dealing with all types of customer relations
Efficient and organized while displaying proficiency at activities requiring multi tasking
A motivating leader to others, promoting a cohesive and productive working environment
Experienced in handling confidential or sensitive information
Demonstrates speed and efficiency in the work environment
EMPLOYMENT HISTORY
Site Service Supervisor
August 2011
present
Tridim Filter Corporation
• Supervise and manage the Boeing Service Contract
• Built and maintain filtration schedule of 1800 units and paint booths
• Communicate with all group leaders
• Manage communication regarding invoicing
• Set example of high standard of work ethic and teamwork by being hands on
• Set standards of workmanship and craftsmanship that is demanded and expected
• Create relationships with Boeing to ensure contract renewal
Restaurant Manager
McAlister’s Deli
• Manage a $40,000 per week store and all 60 of our employees
• In charge of all operations for the store
• Maintain budgets, place orders, receive orders, money handling
• Schedule all employees and maintain a strict labor budget
• Build Catering Business Increased sales by 13% in my first month
• Created a community program including fundraisers, blood drives and
donations
•
Restaurant Manager
Applebee’s Grill & Bar
• Managed four different stores ranging in sales from $35,000/week to $65,000/week
• Front of House manager in charge of all hiring, schedules, orientations and customer satisfaction
• Supervise back of house staff and lead by example knowing every aspect of menu and temperatures
• Training Manager
• Coordinated a system to ensure all employee files are complete
February 2010
February 2011
M arch 2006
February 2010
•
Head Trainer/Server/Bartender
January 2002 January 2006
Applebee’s Grill & Bar
• Chosen on a team to help open new restaurants
Created and implemented a training program for every new employee
Worked my way up through every department
Handpicked to implement a new beverage program in six restaurants in the district
Chosen to work hourly management shifts
Head Trainer/Server/Bartender
May 1998
January 2002
Pasta House Co.
• Head Server Trainer for three years at one location
• Created and implemented a training program for every new employee
Chosen to present new menu items to owners for menu change
• Passion for service, food safety and managing relationships with staff helped me be promoted
EDUCATION
UMKC
Business Communication Major
2001 2003
Meramec Community College 1999 2001
Associates Degree
Evansville University 1998 1999
Chaminade College Prep High School
Graduated in 1998
REFERENCES
References immediately available upon request