Customer Service Medical Assistant

Alicia Sanchez

**** * ******** ** #** * Chandler, AZ 85225 * 602-***-**** * **********************@*****.***

Objective

To obtain and maintain employment with an established company, where I can utilize my assets,

gain knowledge and offer enhanced opportunities in a professional work place.

Profile

Motivated, goal orientated, personable, business professional with multiple talents & successful track record.

Quick learner – Diplomatic and tactful with professionals and non-professionals at all levels.

Accustomed to handling sensitive, confidential records.

Demonstrated history of producing accurate, timely reports meeting stringent guidelines.

Flexible, Dependable and versatile – able to maintain a sense of humor, and/or calmness under pressure.

Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-

driven environments.

Excellent team building skills.

Analytical and Problem Solving ability. Look for way to streamline job with the intent to cut cost.

Skills Summary

Medical assistant /Caregiving

*CPR and First aid certified * Computer Savvy * Urinalysis * Written Correspondence

*Complete assist Caregiving. * Customer Service * Back office Operations *Referrals

* General Office Skills * EKG * Front-Office Operations *Scheduling

* Data Entry * Blood draws * Insurance entry *non smoking

*Vitals * Injections * No bad habits

*Sterilize/clean instruments * therapeutic procedures *prescription refills

Employment History

APRIL 2014-CURRENT: ALLURE DERMATOLOGY (Mesa, AZ)

Medical assistant-back office

*Rooming patient's * assist in biopsys *prescriptions

* Assist in Surgeries *Prepare charts *Autoclave

*Prepare surgery trays *Emr computer system-centricity

*lab orders *Scheduling

JANUARY 2014-APRIL 2014 ANGEL CARE (Mesa, AZ)

Caregiver-independent resident care

* complete care

*Bathing *Clothing *Vitals

*eating *Med reminders *Assist with walking to all meals

JANUARY 2013-DECEMBER 2013 SPECIAL NEEDS NANNY (Chandler, AZ)

Nanny two children 3&7yrs -boys

* In home complete care for two children

MARCH 2012-MAY 2012 GASTROENTEROLOGIST (Mesa, AZ) -INTERNSHIP

Back office/Front Office

*vitals, rooming patients, ordering lab work for patients, assisting doctor with procedure instructions

* assisting patients with any medical problems or questions, ordering medication requests

* Responsible for greeting and assisting patients, scheduling appointments

* Insures payment for services by obtaining appropriate co-pays and deductibles for insurance

* Maintaining updated demographics and insurance information as well as scanning medical records

* Checking in and checking out patients, filing, and faxing

*Provide training and work direction to all new staffing

JAN 2012-MAY 2012 ELVIRAS MEXICAN RESTRAUNT (Apache Junctions, AZ)

Server/Hostess

* Answering phone lines, Taking food orders over phone

* Greeted Customers, Resolved Customer complaints

* Cash register educated, helped keep restaurant organized

* Served and took food orders from customers

Education

MAY 2012 PIMA MEDICAL INSTITUTE

MAY 2011 Graduated with Honors at APACHE JUNCTION HIGH SCHOOL

References Available Upon Request

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