Jim Zhao
Email: *****.***@*****.***
Phone: 203-***-**** (mobile), 224-***-**** (home)
Address: 34H Putnam Green, Greenwich, CT 06830, USA
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Career Goal An executive position utilizing my extensive expertise in
global manufacturing, quality, supply chain, new product
introduction, and general management.
Executive Profile
V Accomplished industry executive with strong skills in lean
manufacturing, operations management, new product
development, quality and regulatory compliance, and supply
chain management. In-depth technical and managerial
background in chemical, mechanical, and electronics
manufacturing for both consumer and industrial product. U.S.
citizen.
V Lean Manufacturing. Saved millions of dollars and revived
business in 20 years as a practitioner of Toyota Production
System, Kaizen, Six Sigma, continual improvement, and ERP.
V Operations management. Great track record in environment,
health, and safety in union and non-union firms. Experienced
in EPA/OSHA/FDA audits, workers' comp reduction, and law suit
avoidance.
V New product development. Expertise in product life cycle
management from ideas to after-sale support, cross-functional
collaboration, research and development, engineering, and
project management.
V Quality and regulatory compliance. Hands-on experience
obtaining certification to ISO9001, AS9100, TS16949,
ISO17025, ISO14001, ITAR, and FDA cGMP.
V Supply chain management. Deep knowledge in strategic and low
cost country sourcing, and supplier assessment and
development.
V Leadership. Strong work ethics and lead by example. Skilled
in coaching and building winning teams, facilitating cultural
change, and retaining stable and productive workforce.
V P/L responsibility. Managed operations of hundreds of
employees in U.S. and overseas to double-digit growth in
sales and profit. Strength in reducing cost, optimizing
organizational structure, increasing productivity, realizing
high return on investment, and instilling financial
disciplines.
V Industries and products. In-depth technical and managerial
experience in chemical, mechanical, electronics, assembly,
injection molding, automotive, and PPE manufacturing for both
consumer products and industrial products.
Education & Certificates
M.B.A. & M.S. Industrial Engineering, University of Michigan -
Ann Arbor, U.S.A.
B.S. and M.S. Mechanical Engineering, Xi'an Jiaotong University,
China.
Formerly Certified Six Sigma Black Belt by ASQ.
Formerly Reliability Engineer by ASQ
Formerly Certified Quality Engineer by ASQ
Formerly Certified Project Management Professional (PMP) by PMI.
Professional Background
Executive Vice President and COO, GHH, Inc., Greater Shanghai,
China, 2011 - 2013
V Responsible for operations at the 530-employee company, a
leading manufacturer of personal protection equipment for
American and European markets.
V Designed and implemented technical innovations that reduced
energy consumption 60% and saved over $1 million in energy
consumption per year.
V Overhauled production and quality systems; increased
throughput 90% and reduced warranty cost 95%.
V Promoted team work and personal growth, and built a strong
management team.
V Strengthened supply chain and production verification to
secure product consistency and low cost.
V In two-year expatriate assignment, doubled the revenue and
tripled profit.
V Left at end of expatriate assignment.
Director of Manufacturing, Magid Glove & Safety, Greater Chicago
Area, 2006 - 2011
V Managed Manufacturing operations with P&L responsibilities.
Led Manufacturing's full recovery from recession far ahead of
the industry.
V Transformed Manufacturing in a stagnant, declining industry
into a vibrant, growing enterprise. Reversed decline of
revenue and profit trend to result in 40% annual increase.
V Implemented lean principles; reduced overtime by 95%, cut
production lead -time by half, and reduced scrap cost by 80%.
V Introduced new product categories and 140+ innovative new
products. The revenues from new products jumped from 3% of
total revenue to 22% .
V Improved customer response time from three days to three
hours, leading to steady increase in new customers. Customer
complaint rate dropped from once per day on average to only
three in an entire year.
V Left for family obligations.
Director of Quality and Overseas Business, Technical Concepts,
Greater Chicago Area, 2004 - 2006
V Managed quality, regulatory compliance, and sourcing in U.S.,
Asia and Europe. Directly contributed to the company's rapid
growth and increased the company's market value four folds in
four years.
V Improved and maintained a stringent, effective, and value-
added compliance system; ensured perfect compliance to
customers' and FDA requirements in daily operations and
during audits.
V Utilized extensive expertise in many subjects; contributed
significantly in areas from engineering design and sourcing
to trials and product launches as a member of the company's
cross-continental new product steering committee and
development team.
V Traveled domestically and globally to develop suppliers,
expand manufacturing capabilities, perform design reviews and
production samples. Effectively met the company's goal of
more than 15% annual revenue growth.
V Left when the company was sold.
Senior Quality Manager, First Technology Safety Systems,
Plymouth, MI, 2002 - 2004
V Responsible for customer satisfaction, quality, and
management systems and regulatory compliance (ISO 17025, ISO
9001, ISO1400, OSHA, and NHTSA).
V Promptly identified and corrected the root causes of mistakes
throughout the value chain, reduced customer complaints by
40% percent in a year and virtually eliminated all shipping
errors, a chronicle weakness.
V Participated in corporate strategy development and execution
as part of the company's executive team. Led the company to
annual growth of 20% percent.
V Initiated and led Six Sigma in product development and
production to deliver high quality products and services.
V Relocated to Chicago area.
Electronic Engineer, System Analyst, Engineering Supervisor,
Chrysler Group LLC, AL and MI, 1995 - 2001
V Led lean manufacturing initiatives in engine plant and saved
$20 million, which contributed to Chrysler's spectacular
success in 1990's as the most profitable automaker.
V Implemented Toyota Production System in Electronics Division
of 2,000 people and $1.2 billion revenues, and transformed it
from one of the company's worst departments to the best.
V Led quality and engineering team in the launch of a $1
billion engine plant on time, on budget, and with very high
quality. Products were named by Ward's Auto as the best in
the industry.
V Left to pursue MBA education.
Mechanical Engineer, Team Leader, SINOPEC, Nanjing, China, 1986 -
1992
V Led a technical team to maintain $350 million worth of
machinery. Saved $1.8 million of repair expenses annually
with savvy business decisions and technical breakthroughs.
V Invented patented techniques for equipment monitoring and
maintenance. Reduced maintenance expenses by 60%and increased
throughput by 20%.
V Pursued education in U.S.
Machine Tool Operator (part time) since teenage.