Ramona Lewis
**** **** ***** **** **., Sims, NC *7880
Phone: 336-***-****
E-mail: *************@*****.***
Summary
Accomplished leader and HR professional with more than 20 years of
progressive experience strengthening organizations and teams to achieve
corporate objectives and individual career goals. Strong communicator with
a track record of success in increasing employee retention as well as in
shepherding employees during times of corporate change. Career history
includes promotions and formal corporate recognition for excellence.
Areas of Expertise
Employee Relations ~ Counseling ~ Project Management ~ Change Management ~
Recruitment & Retention Strategies ~ Benefits Administration ~ Compensation
~ Policy & Procedure Establishment ~ Training & Development Programs ~
Succession Planning ~ Performance Management ~ Organizational Development
Experience
County of Wilson
Wilson, NC
Director, Human Resources April 2013 - Present
Position supports 800 full and part time employees. Planning, organizing
and developing Human Resource programs, administering wage and salary
programs, developing and conducting staff development and training,
employee relations, recruitment and retention.
Key Contributions:
Initiated HR Forum to facilitate Leadership Development
Centralized/Decentralized HR functions to support goals and drive results
Change management initiatives introduced
Sandoz Inc.
A Novartis Company
Wilson, NC
Manager, Human Resources 2010 - March 2013
HR Business Partner in generic pharmaceutical manufacturing facility of
500+ employees. Responsible for leading HR practices and objectives to
support a high performance culture that emphasizes safety, quality, high
productivity and goal attainment. Specializing in employee investigations
and employee relations issues. Facilitate performance management process
and support talent management initiatives.
Key Contributions:
Developed "Change Agentz" initiative - bolstering employee morale
Facilitated hiring of 74 additional resources for remediation - received
Presidents Award
Entrusted to act as site Compliance officer
The Home Depot
Greensboro, NC
Second-leading global retailer with $80B in annual revenues
Manager, Human Resources (District) 2007 - 2010
Direct HR activities for 12 retail stores, developing and executing
sustainable strategies and performing generalist duties to strengthen the
organization and bolster performance. Ensure high performance teams by
driving selection, recruitment and retention initiatives. Advocate for
associates while balancing corporate requirements in the areas of
compensation, benefits and performance management. Orchestrate corporate
developed employee relations and development programs. Manage
investigations and terminations. Counsel store-based Associate Coordinators
and travel daily throughout district to verse HR related issues and ensure
adherence to HR policies and procedures.
Key Contributions:
Drove increase in HR effectiveness and improved associate support by
standardizing processes throughout 12 store district
Achieved regional recognition for overseeing HR component of new store
opening
Novartis Animal Health US
Greensboro, NC
Pharmaceutical Supplier, Consumer Health Division
Manager, Human Resources/Compensation, Benefits, HRIS for North America
2004 -2006
Awarded promotion to manage compensation & benefits at North American
headquarters managing 2 person team and supporting 2200 employees
nationally. Coordinated comprehensive salary survey, analyzed and
interpreted results and utilized data to collaborate on compensation
structure, programs and policies. Tracked market trends and practices to
maintain competitive benefits and compensation packages. Partnered with
executives to ensure understanding of promotion and corporate compensation
philosophies. Anticipated future business needs, pinpointing system and
technology improvements to support organizational goals and growth.
Novartis Animal Health Canada
Manager, Human Resources 2000 - 2004
Selected to serve on Business Unit Executive Committee to drive achievement
of business objectives and align HR strategies and budgets with corporate
goals. Assumed HR generalist role spanning recruitment, training, employee
relations, change management, compensation packages and talent management.
Directed annual salary review process and incentive programs. Spearheaded
development and implementation of recruitment and retention initiatives.
Collaborated with line management to determine requirements for skill sets
and develop employee effectiveness.
Key Contributions:
Achieved 50% increase in Canadian sales force and 98% retention rate
Leveraged multi-faceted change management strategy including mentoring
programs, benefit realignment and business strategy alignment to
successfully integrate Aqua Health business after acquisition
Championed improved employee relations and communication at the boardroom
table
Selected to serve for 6 week international assignment to develop and
standardize global HR strategies
Arqana Technologies
Manager, Human Resources 1999 - 2000
Built from zero full service HR department for start-up IT company.
Positioned company to acquire highly sought after talent by spearheading
innovative program development and recruitment strategies. Architected
recognition and development programs. Provided day to day management over
all aspects of human resources, including but not limited to payroll,
benefits administration, best practice development and organization
development.
Xerox Canada
Specialist, Human Resources 1996 - 2000
Served as advocate for 500 bargaining unit employees, resolving HR and
payroll matters and overseeing recruitment and selection.
Education
Bachelor of Arts, York University, Toronto, Canada
Professional Development
Certified Human Resources Professional (CHRP), The Canadian Council of
Human Resources Association and the Human Resources Professionals
Association of Ontario
Certified Human Resource Management (CHRM), Sheridan College
Past President of Wilson HR Association