Registered Medical Assistant/ Registered Phlebotomy Technician

Terrica Hicks

** ******** **, *********, **. ****6 404-***-**** ***************@*****.***

OBJECTIVE: To secure a professional position, in the medical field, that offers both personal and professional growth.

That will allow me to utilize my vast experience in assisting with patient care, procedures, medical/clerical duties,

leadership and excellent communication skills with very good customer service knowledge.

SKILLS:

Typing CPR Certified Venipuncture Patient Assessment

Data Entry General Clerical Duties Universal/Standard PrecautionsCentricity

Anatomy & Physiology Medical Charting Injections/Phlebotomy ICD9/CPT Coding

Snellen Eye Chart Vital Signs Chart Logic Urinalysis

Medical Terminology Medical Abbreviations Aseptic Techniques MSWord/Excel

HIPPA/OSHA Regulations EKG Laboratory Testing e-MDs Solution Program

Practice Partners MediSoft Mac Practice

MED Pay Chiropractic Ultrasound Spring Charts

Acumen EHR

EDUCATION:

06/2010-Current Licensed Practical Nurse Georgia Piedmont Technical College

04/2005-01/ 2006 Medical Assistant Diploma Career Education Institute

EXPERIENCE:

07/2014-Current Phlebotomist Clinical Pathology Laboratories

• Perform all duties of an IOP Phlebotomist

• Collect, processed and prepared specimens to be sent to the lab for testing

05/2012-07/2014 Group Lead, Phlebotomist Quest Diagnostics

• Performed all duties of Phlebotomy Service Rep II, from ages 3 days old to geriatrics patients

• Functioned as back up for the PSC Supervisor as necessary and carry out duties in her absence

• Coordinated the work of phlebotomist in the PSC to assure that production is consistent and service levels are

maintained

• Responsible for training, coaching and providing input on the performance evaluation of the phlebotomists. Assist

in relocating and opening new facilities as necessary.

• Played an important role in the dissemination of information to employees

• Assisted with time/attendance entry of employees

• Prepared reports for monthly statistical data

• Perform site visits as assigned and documented findings. Assisted with QA audits

• Daily contact with supervisors, coworkers inter departmental to resolve routine client/patient issues

• Prepared schedules with minimal overtime for employees and floaters to be submitted to the supervisor for

approval, when necessary

03/2011- 05/2012 Registered Medical Assistant/ Phlebotomist Atlanta Nephrology Referral Center

11/2010-03/2011 Medical Front Office Rockdale Family Practice

07/2007-11/2010 Registered Medical Assistant/ Phlebotomist DeKalb Medical Center

05/2006-07/2007 Registered Medical Assistant/ Phlebotomist Northwest Nephrology Clinic

01/2006-05/2006 Registered Medical Assistant/ Phlebotomist Callwood Medical Center

• Assisted physicians with exams as well as exam prep/set up

• Noted/made changes to patient’s chart. Called in medicines to prospective pharmacies

• Prepared and sent labs to appropriate places according to lab requirements

• Called and verified insurances, scheduled patient appointments and procedures

• Assisted patients with concerns, questions and cares, checked patients in and out and made appointments

• Set up appointment with other facilities Perform labs on Piccolo machine

• Noted and made changes to patient’s chart. Drew bloods, preformed UA’s, administered injections

Terrica Hicks

15 Stephens Ct, Covington, GA. 30016 404-***-**** ***************@*****.***

• Called in medicines to requested pharmacies and verified insurances

• Received, logged in, and organized samples

• Discussed and distributed lab results to prospective persons

06/2002-04/ 2005 Receptionist Patrol Services

11/2000-10/2002 Hospital Core Man US Navy

RMA and RPT Certifications and References Available Upon Request

Contact this candidate