Customer Service Medical Assistant

Shequika S. Davis

**** ****** ***** ***. ****, Hornlake, MS 38637 . 662-***-**** .

********@*****.***

Objective

I would like to obtain a position in a growing practice that provides

growth and development which enables me to utilize my skills and

responsibilities.

Education

Remington College, Memphis Campus 03/2009 - 11/2009

Diploma- Medical Assistant

Director's List -3.88 GPA

Perfect Attendance

Skills

. Assist Doctors with performing procedures

. Injections

. Front Desk Duties

. Drug Administration

. Record Patient Information

. Phlebotomy

. BP/Vital Signs

. Appointment scheduling

. Intro to Insurance/Billing

. Aseptic Techniques

. Basic Laboratory Skills

. Medical Terminology

. Strong Customer Service

. Patient Assessment

. Data Entry

. Multi-phone lines

. Microsoft Office

Certification/Certificates

CPR . HIPAA .OSHA

Experience

Goodlife Medical Center, PLLC 10/2009 -

11/2009

Medical Assistant (Completed 160 hours Externship)

. Working Up Patients

. Vital Signs

. Injections / Venipunctures

. Pt. charting /Documentation

. Physical Exam

. Pap Smear Prep

. Urinalysis

. Blood Chemistry

. Specimen Collection

. Labeling & Transporting

. Pulse Oximetry

. Nebulizer Treatments

. Assisting in Procedures

. PFT's

. EKG/Mounting

Flextronics Logistics 07/2008 -

10/2009

Production Lead

. Test/Evaluate Kodak cameras

. Ensure technicians follow proper procedures

. Provide technicians with daily production materials

. Control Production

. Train New Technicians

Kuehne+ Nagel 06/2010- 01/2013

Production Lead

. Ability to motivate others to meet demands according to the schedule

. Great communication skills and proven record of working with higher

levels of management for 2 years

. Assemble / test TAA(government printers) to meet the customer

expectations

. Train / manage a team of up to 29 employees (new hire/existing) on

responsibilities and assignments

. Conduct start-up meeting focusing on QSHE, quality, and daily

production expectations

. Support and ensure all QSHE guidelines are met

. Provide effective feedback for downtime / delays occurring within the

line

. Provide all customer required reports

. Actively demonstrate and maintain 6s

. Demonstrate a firm and fair attitude in order to hold associates

accountable for their performance and responsibilities with the

assistance of Human Resource and staffing agency

. Perform supervisor tasks when he/she is absent

. Prioritize workflow and manage orders requiring immediate processing

. Perform line/ production audits periodically throughout the shift

. Experience in creating A3

. Knowledge of LEAN, one piece flow, continuous improvement, and 6

wastes

. Knowledge of Overall Equipment Effectiveness

Kuehne+Nagel

Manufacturing Tech 01/2013 - 09/2013

. Provide engineering support primary for production assemblers

. Perform technical duties to support new products and continuous

improvement

. Strong ability to maintain accurate engineering documentation related

to engineering changes and improvements

. Develop process work instructions

. Interact with the customers regarding new product process development

as needed

. Performs time studies on released product as required

. Aide in the training of new hires

. Provide assistance to the production supervisor

. Provide/ control all tools in relation to production requirements

. Promotes process improvements

. Implements and enforce the 1 pc flow theory

. Conduct audits on the production floor

. Great communication skills

Kuehne +Nagel

Kanban System Coordinator

. Supports all processes related to Kanban within the warehouse and

manufacturing area

. Ensure compliance of optimization for proper utilization of space and

inventory

. Analysis all levels of kanban zones in terms of inventory,

replenishments, and stock outs

. Utilize the principles, methods, and tools of Just In Time (JIT)

. Implementation of new or changed process requirements

. Works with local WMS and SAP

. Provides KPI (Key Performance Indicators) and feedback to the external

customers

Contact this candidate