Customer Service Sales
Resume:
Veronique Lopez Kerr
Address: LL Pineda St, Moras Dela Paz, Sto Tomas, Pampanga
Contact number: 092********
E-mail Address: *****.****@*****.***
BACHELOR OF ARTS IN COMMUNICATION
UNIVERSITY OF THE ASSUMPTION, 2012
Excellent customer service skill
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Well-informed in basic Microsoft Office and Internet Browsing (researching).
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Eager to give an all-out effort and focus in every task given.
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Capability to get well or to have a working relationship with colleagues.
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Excellent skill in communicating effectively orally and in writing and giving
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clear direction and respond to inquiries
Able to make improvement to the needs and goals of the institute
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Ability to work with minimal supervision
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Skill to give steady performance in a day-today basis.
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Possess good observational and analytical skills and be able to offer fresh,
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creative solutions in difficult situations.
Sales Executive
Emessa Printing Press and Graphic Design
Dubai, UAE
February 2014 - June 2014
Duties and Responsibilities:
Finding stable clients by Telemarketing and sells products by establishing contact
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and developing relationships with projects, recommending solutions.
Attending Client Meetings.
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Maintaining great relationship clients by providing support, information, and
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guidance, researching and recommending new opportunities; recommending
profit and service improvements.
Identifies business opportunities by identifying ideas and evaluating their
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position in the industry, researching and analyzing sales options.
Identifies product improvements or new products by remaining current on
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industry trends, market activities, and competitors.
• Prepares reports by collecting, analyzing, and summarizing information.
• Maintains quality service by establishing and enforcing organization standards.
Work Experiences:
Administrative Receptionist Assist incident reports, etc
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Ayala Malls VIPinoy MarQuee inside the mall and in the
Pampanga, Philippines lounge.
January 2013 – January 2014
Duties and Responsibilities:
Answer telephone, screen
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callers, relay messages, and
greet visitors.
Receive visitors; obtain name,
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remarks, and signature.
Provide guests needs, etc.
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Level 3 Head English Instructor
Receive and distribute
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Global International Academy
incoming / outgoing mails.
Clark, Philippines
Prepare and manages
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May 2012- December 2012
correspondence, reports and
Duties and Responsibilities:
documents.
Prepare weekly reports.
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Responsible for encoding and
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Coordinate weekly meetings
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computing progress reports of
which include scheduling and
Level III students and other
preparation of presentations.
computer related tasks.
Answer inquiries regarding
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Evaluate and track the progress
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the program, and other mall
of the department and often
concerns.
responsible for office work,
Check supplies for the lounge
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department meetings and
and maintaining the
curriculum planning.
orderliness of it.
Serve as liaisons between
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Communicate verbally and in
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teachers and administrators.
writing to answer inquiries
Split time between working in
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and provide information.
own classrooms and coaching
Operate office equipment,
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and supervising other Teachers.
manage office space.
Handles recruitment of the
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Reserve guests/members in
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applicants/ assessing their
different Ayala malls
qualifications
shows/programs.
Schedules teachers’ trainings
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Manage lost items/ found
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Organizes employee benefits
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items.
Gives or handles the disciplinary
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action, rules and regulations of
the company, etc
Submits weekly reports and TV, Radio and Sports/News
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attends weekly meeting with the Announcers
manager Knowledgeable in Microsoft
Gives teachers’ weekly Office
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assessment. Broadcast and sound engineering
technicians and radio operators
Other Special Skills Photography
Public Relations/Marketing Trained in TV, Theatre and Film
Specialists Productions
Advertising & Knowledge in
Program Planning
Contact this candidate