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Customer Service Manager

Location:
Flowood, MS
Posted:
August 12, 2014

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Resume:

Rachel Wiedler

**** ****** ****** **

Nesbit, Ms 38651

573-***-****

acfbzj@r.postjobfree.com

Education

Stephens College

Columbia, MO

Bachelors of Science

Major: Psychology

Minor: Women’s Studies

Three semesters completed

Experience

Wilson-Bennett Technology

September 2012-October 2012

Telemarketer

• Engaged with alumnae on phone to encourage them to donate

• Identified with alumnae and strengthen communication skills

• Gained trust through conversation

• Displayed patience and built phone etiquette

Stephens College Student Services

Columbia, MO July 2012-January 2013

Front Desk

• Serve as resource to students and parents

• Greeted students and parents with a friendly attitude

• Simple spreadsheets

• Answering phones and writing messages

Stephens College Children’s School

Columbia, MO August 2011-June 2012

Extended Day teacher

• Responsible for wellbeing of children ages 4-11

• Communicated with both young children and their parents

• Multi-tasked while caring for the children and preparing meals

Walmart

Columbia, MO March 2013-January 2014

Cashier and promoted to Customer service

• Handled money while cashing checks and processing money orders

• Communicated with customers in person and over the phone

• Acted as a money center and return center

• Guided customers to department or specific person they needed to talk to

Skills

• Customer Service

• Answering Phones

• Task management

• Taking initiative

• Money Handling

• Light computer work/spreadsheets/word documents

7/26/2014

Dear [hiring manager name]:

I was interested to hear about a possible job opening. You met with my mother and discussed briefly

about it. I would like to learn more about this opportunity.

I am currently with Tri County Animal Rescue with experience in customer service, money handling, and

office work. I volunteer for adoption days at the local Petco and answer questions about the dogs, handle

paperwork, and money. I have 3 years of experience with customer service and one year of experience

with secretarial work. On past jobs I have been responsible for simple spread sheets, answering phones,

Word documents, leaving and answering messages, and handling customer care and meeting their needs.

Thank you for your time and consideration. I hope to have the opportunity to discuss the possible opening

with you in person.

Sincerely

Rachel Wiedler



Contact this candidate