Customer Service High School

Location:

Posted:

August 12, 2014

Manna Suy Johnson

San Francisco, CA *****

E-mail: *************@*****.***

EXPERIENCE:

Comcast Cable

Cashier, Sales Consultant & Customer Service: 12/07 – Present

• Provide excellent customer service and assist with account information and billing

• Consistently handle and maintain large sum of cash on a daily basis

• Manage equipment change and updates for customers

• Responsible for compiling and completing end of day paperwork

Toyota

Receptionist: 04/06-10/07

• Pleasantly answered phones and greeted customers

• Coordinate customer car pick-up upon completion of repair order

• Filed paperwork and handled incoming and outgoing mail

• Managed payment and billing transactions

M&M Airport Shuttle

Receptionist: 08/05-04/06

• Responsible for answering phones and directing phone traffic

• Successfully booked and confirmed customer reservations

• Maintained office supplies and miscellaneous office duties

compUSA

Customer Service: 07/04-05/05

• Provided superb front-line support by pleasantly greeting and assisting customers

• Managed returns, payment transactions and resolved customers complaints

• Worked as a cashier and successfully handled a large sum of money on a day to day basis

Pier 41 Photo Concession

Customer Service: 06/03-07/04

• Responsible for taking superb photos of customers and assuring customer satisfaction

• Choreographed and posed customers highlighting their best features and attributes

• Welcomed tourists with information on city attractions and dining locations

EDUCATION:

High school diploma, John Adams High School, San Francisco, CA - 2005