Administration/Analyst
Resume:
NICOLE M. HOWARD
***-** ***** ******, ***** ALBANS, NEW YORK, NEW YORK 11412
**********@*****.***
Focused, seasoned, and dedicated professional, pursuing a challenging role to fully utilize extensive experience in providing
leadership and academic guidance to professionals.
- Recognized for integrity, unparalleled work ethic, and exemplary dedication to perform beyond established goals and
expectations
- Well-versed in providing guidance and direction to individuals of all age and personality spectrums
- Comprehensive experience in health program development, early intervention, education and outreach, and community
relations
- Equipped with articulate communication and interpersonal skills, able to interface and build positive working
relationships with diverse individuals
- Technically proficient with Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)
FUNCTIONAL SKILLS WITH EXPERIENCE
ACADEMIC GUIDANCE AND PROFESSIONAL DEVELOPMENT
- Meticulously evaluated individual service plans and relevant records
- Played an integral role in determining training and development needs, individual service plans, work scenarios, and
social skill development initiatives through continuous assessment of program participant’s educational strengths and
opportunities
- Pioneered project development and educational initiatives, including development of curriculum, management of employment
resources and job leads, and facilitation of group activities for program participants
- Closely observed transitional employment operations and motivated Adolescent Skill Center (ASC) partipants while
recording their progress
- Earned distinction for remarkable mentorship skills and successful integration of participants into the local workforce
- Developed strategic solutions to educate and guide prorgram participants on the dangers of drug and alcohol abuse
- Facilitated individual and group counseling, GED preparation, tutoring, and service plan development sessions
HEALTHCARE MANAGEMENT
- Provided guidance and direction to participants to efficiently resove performance and behavioral issues
- Actively supported crisis response and management operations
- Established a safe and engaging physical and emotional environment for children and families to support personal
development
- Delivered a number of waiver services to youth and family, including special needs advocacy, intensive in-house support,
crisis avoidance and response, and planned or crisis respite
- Initiated early childhood healthcare intervention programs, including planning, development, implementation, funding,
and budget control
- Exhibited keen expertise in determining early childhood healthcare issues relevant to unsafe and inefficient practice by
health professionals
- Established evaluation guidelines and standards to gauge, track, and ascertain legal and regulatory compliance, high
standards, and effectiveness of the health care program
- Applied qualitiative and quantitative methodologies to obtain and evaluate factual data on healthcare program issues,
and formulate alternatives and effective solutions
- Showcased notable talents in managing more than 1,000 cases while overseeing intervention meetings
CLIENT AND PUBLIC RELATIONS
- Served as the primary point of contact of the Board of Education, school counselors, and adolescent services providers
to deliver a wide range of outreach services
- Exemplified superior talents in delivering outstanding vocational and academic services to severely emotionally
disturbed (SED) young adults
- Made impactful contribution in establishing a committee to oversee the implementation of drug-free and substance abuse
prevention programs for young adults
- Interfaced with clients and familicies to formulate comprehensive service plan objectives for youth and family
- Demonstrate strong paralegal background to attent mediations and hearings
- Delivered a wide range of advisory services to clients and partners to develop and enhance health care systems and
public health strategies
- Coordinated with providers, families, and service coordinators to provide early intervention program (EIP) information
- Teamed up with the early intervention personnel and officials to address high-level issues and provide additional
services to a number of clients
WORK CHRONOLOGY
New Alternatives for Children - New York, NY
Per Diem Waiver Service Provider, Level 3 2013–Present
Department of Health and Mental Hygiene - Queens, NY
Senior Health Care Planner/Analyst – Bureau of Early Interventions (EI) 2008–Present
AHRC Nassau Family Support Services - Brookville, NY
Residential Habilitation Counselor 2007–2010
Lifespire - New York, NY
Residential Habilitation Specialist 2006–2010
PSCH - Queens, NY
Vocational Education Specialist (Clinics) 2008
New York City Department of Education - New York, NY
Substitute Paraprofessional and Substitute Teacher 2005–2008
Highlandtown Middle School - Baltimore, MD
Eight Grade Teacher 2004
Baltimore City Public School - Baltimore, MD
Teacher 1997–2004
Lombard Middle School - Baltimore, MD
Teacher 1997–2000
EDUCATION
Master of Arts in Administration and Organizational Leadership, 2012
GRAND CANYON UNIVERSITY - PHOENIX, AZ
Master of Arts in Special Education: Severe Disabilities, 2006
GRAND CANYON UNIVERSITY - PHOENIX, AZ
Bachelor of Science in History, 1995
UNIVERSITY OF MARYLAND EASTERN SHORE - PRINCESS ANNE, MD
CREDENTIALS
Substitute Teacher Certificate: State of New York
Kaplan College Paralegal Studies Certification
Identification and Reporting of Child Abuse and Maltreatment Certification
Violence Prevention and Intervention Certification
Applied Behavioral Analysis (ABA) Certification
First Aid/Cardiopulmonary Resuscitation (CPR) Certification
Approved Medication Administration Personnel (AMAP) Certification
Defensive Driving Certification
TRAINING
Substance Abuse and Tobacco Prevention Violence Prevention, Child Abuse Autism and other Related Diagnoses
New York City Influenza Health and Safety Program How to Write Functional Outcomes and Objectives
Acceptable Use of Policy HIV Prevention Right to Know Workplace Violence Prevention
PROFESSIONAL AFFILIATIONS
American Foundation of Teachers National Council for Teachers of Social Studies Advocacy on the Spectrum of Autism
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