Quality Assurance Engineer
Resume:
VALERIE S. STEVENSON
***************@*****.***
Charlotte, NC 28277 Telephone: 704-
__
CORE COMPETENCIES
Leadership Skills Product Development Process
Development/Improvement
Quality Assurance Management Serv Safe Certification
Pharmaceutical Manufacturing
FDA Regulations Food Manufacturing Small Business
Owner
HACCP Certification USDA Regulations Real Estate Sales
Experience
PROFESSIONAL EXPERIENCE
PTERIS GLOBAL (Construction Recruiters America Staffing) July
2014 - present
Charlotte, NC
SENIOR SUPERVISOR
Manage up to 12 baggage testers during installation of a new conveyor
system at the Charlotte/Douglass Airport
Responsible for scheduling to meet daily needs of airport schedules
Ensure security entry points for baggage check-in are securely monitored
Ensure temporary re-routing of baggage is accurate and on time
PERDUE FARMS August 2011 - Sept
2013
Concord, NC
WEEKEND QA SUPERVISOR
. Managed daily Quality Assurance, HACCP, SSOP, and prerequisite
programs to ensure compliance
. Conducted monthly facility audits (Foreign Material Audits, Process
Improvement Audits, etc.)
. Worked closely with USDA to ensure full compliance with USDA
regulations as they pertain to food safety
. Supervised quality assurance technicians in daily monitoring and
completion of tasks
. Investigated and answered customer complaints
BROOKS FOOD GROUP
Jan 2010 - August 2011
Monroe, NC
HACCP/QA SUPERVISOR
A customer-focused manufacturer of high-quality, custom-designed products
for the food industry.
. Managed daily operations of the QA Department
. Managed daily completion of Quality Assurance, HACCP, and SSOP
documents to ensure compliance
. Conducted monthly facility audits and assist in preparing for third
party audits
. Responsible for managing incoming raw material inspections, ingredient
labeling, allergen control, Hold & Release program
. Worked closely with USDA to ensure full compliance with USDA
regulations as they pertain to food safety/HACCP and SSOPs
. Trained QA Line Technicians/ Developed training materials for QA and
production to ensure compliance with policies and procedures such as
GMPS, HACCP, etc.
. Investigated and answered customer complaints
. Utilized Proficient program to monitor online results of finished
product evaluations and evaluate statistical data
. Assisted in supplier audits
HARMONY LABS Inc. Oct 2007 -
May 2009
Kannapolis, NC
PROCESS VALIDATION ENGINEER
A full-service contract developer and manufacturer of Topical Prescription,
Over-the-Counter (OTC), and Cosmetic Skin Products.
. Developed and implemented the Standard Operating Procedure for process
validation to improve structure, understanding, and staff performance.
. Consistently validated manufacturing processes and packaging for
topical over-the counter and prescription drugs to ensure overall
compliance with FDA regulations.
. Created reporting systems to greatly enhance validation productivity.
. Prepared new system for identification and notification of batches
requiring validation to improve daily flow of operations.
. Trained interns on validation process to enhance their understanding
of the industry, organization, and job expectations.
BESTSWEET Inc. Oct 2006 - Sept
2007
Mooresville, NC
ASSOCIATE PROCESS ENGINEER
A leading manufacturer of traditional Confectionaries, Nutritional
Supplements and OTC drugs.
. Proficient in analyzing and summarizing manufacturing equipment
manuals to prepare and execute written IQ/OQ/PQ documents for
equipment incorporated in manufacturing processes for nutraceutical
and confectionery products.
. Developed and executed validation protocols for manufacturing and
packaging of new and existing products. Prepared written reports to
properly document requirements and functions based on product
specifications.
. Researched and tested formulation elements to identify replacement
ingredients such as flavors resulting in cost reductions and cost
savings.
. Successfully developed an all-natural throat lozenge from bench top to
full-scale production and conducted a feasibility study.
TYSON FOODS Inc. (TYSON MEXICAN ORIGINAL) June 2004 -
June 2005
Sanford, NC
QUALITY ASSURANCE SUPERVISOR
The world's largest processor and marketer of chicken, beef and pork. The
second-largest Fortune 500 food production company.
. Effectively managed daily operations of 4 quality assurance
technicians who were responsible for the quality of the production of
tacos, chips, and tortillas.
. Conducted monthly safety meetings and GMP audits to ensure staff was
abreast of standards and department requirements.
. Communicated Quality Assurance status and updates to Executive
Management team. Provided recommended course of actions for
outstanding issues.
. Performed pre-op inspections to monitor sanitation procedures.
AAI PHARMA Jan 2002 - June
2004
Wilmington, NC
QUALITY & COMPLIANCE SPECIALIST II
A global drug development company that provides a wide range of drug
development services. Servicing some of the most notable Pharmaceutical,
Biotechnology, and Medical Device companies worldwide.
. Assessed and modified data in laboratory reports for wet chemistry,
dissolution, GC, and HPLC. Reviewed and approved laboratory
investigation reports.
. Approved protocols for Validation department's system installation,
operation, and performance qualifications.
. Utilized Novomanage and SAP systems for document management and
project tracking, respectively.
COTT BEVERAGE Nov 2000 - April
2001
Wilson, NC
QUALITY MANAGER
One of the world's largest non-alcoholic beverage companies and the world's
largest retailer brand soft drink provider.
. Managed the daily operations and training of 13 Quality department
employees. Responsibilities included ensuring all functions were
accurately performed for water treatment, wastewater treatment,
sanitation, laboratory testing, blending, GMP audits, pest control,
and department reports.
. Supervised 3 sanitation technicians and was responsible for the
sanitation of the plant. Supervised lab technicians that were
responsible for pre-op inspection and taking microbiological samples
to monitor efficiency of sanitation methods.
KRAFT FOODS - Oscar Mayer Food Division April 1998 -
Nov 2000
Newberry, SC
OPERATIONS QUALITY SUPERVISOR
The world's second largest food company with annual revenue of $42 billion.
Kraft services 150 countries throughout the world.
. Effectively managed daily operations of up to 14 quality assurance
technicians.
. Worked closely with USDA officials to ensure company procedures
complied with USDA regulations and guidelines.
. Reviewed and approved HACCP pre-shipment documents to ensure product
safety and assist in preventing product recall.
. Investigated customer complaints by tracking product back to raw
materials and discussing issues with production supervisors to
identify preventative measures.
. Placed raw, in-process, and finished goods in "Hold & Release" program
to determine disposition of products.
. Assisted in the groundwork of an Expansion Project that involved
Maintenance, Engineering, Production and Quality departments. The
facility incorporated 6 new premium products to the facility.
. Coordinated monthly locker cleanouts and bi-monthly audits to enforce
GMPs for proper storage of food contact equipment. Projected a cost
savings of 40K in pest control for 1999.
. Conducted monthly safety meetings to include food safety such as
allergens and cross-contamination; conducted orientation training on
different aspects of quality such as GMPs and the importance of HACCP.
EDUCATION
Masters of Science - Food Science; North Carolina State University;
Raleigh, NC
Bachelors of Science - Food Science; North Carolina State University;
Raleigh, NC
Bachelors of Science - Biochemistry; North Carolina State University;
Raleigh, NC
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