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Sales Customer Service

Location:
Charlotte, NC
Posted:
August 11, 2014

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Resume:

John Miszuk

A Proven, Driven & Experienced Executive Manager

Dear Hiring Manager:

I am writing in response to the opening you have within your company, which I believe may report to you.

I can offer you over ten years of experience in strategic management, operational management and sales

management. I am a results driven, motivated manager with a great eye for detail and a passion for making

things happen, all of which should make me an ideal candidate for this opening.

I have attached my résumé for your review and would welcome the chance to speak with you very soon.

Best regards,

John Miszuk

704-***-****

acfbv9@r.postjobfree.com

“The leader’s most important job is selecting and appraising people.”

- Execution: The Discipline of Getting Things Done

John Miszuk 704-***-**** acfbv9@r.postjobfree.com

John Miszuk

9639 Laurie Ave NW Concord NC 28027

704-***-****

acfbv9@r.postjobfree.com

Experienced professional with a successful career in operational management, national

My Profile

& regional sales management, business development, and administration.

Excel at interfacing with others at all levels to ensure orga nizational goals are attained.

Proactive approach has resulted in capturing numerous accounts and expanding client

base and high customer service satisfaction.

Possess excellent interpersonal, analytical, and organizational skills.

Excel within highly competitive environments where leadership skills are the keys to

success.

An effective manager with the skills necessary to direct, train, and motivate staff to its

fullest potential.

Employment History BLU Energy Drink USA, Charlotte NC 2010 - Present

V ice President of Sales

High-profile management position accountable for maintaining key

customer relationships as well as developing and implementing

strategies for expanding the company’s customer base.

Develop tactics to increase sales and profitability throughout the US.

Devise and implement innovative marketing principles and promotional

sales events for commercial projects to further support financial growth.

Developed and maintained a distribution network nationwide that

included 10 major Miller-Coors independent distribution channels.

Work closely with marketing companies and internal marketing

executives to develop and execute national and regional promotions and

new product launch programs.

Participated and developed community events and trade show events to

position the brand as a leader within the territory.

Met or exceeded sales targets forecasted within the given deadline while

developing new business and launching new product lines.

Developed sales strategies and trained sales professionals as well as

regional sales managers on proper selling techniques.

Developed sales strategies and trained distribution channel sales

professionals as well as did on site and route sale straining to ensure

effective selling habits were being developed and maintained.

Established compensation, training, and sales incentive programs.

Drive the development of national, and, if appropriate, international

sales strategies.

Oversee the hiring and development of a (global) sales organization,

appropriate for the company’s maturity/size.

Develop pricing policies, distributor agreements, product placement

agreements, incentives and volume discounts for all distribution and

direct sell customers.

H ighlights:

Launched the brand in 2010 to the US market and quickly gained

market share competing against 2 of the biggest market shareholders.

Procured the largest distributor on the East Coast while working

with them to develop effective sales processes.

Developed offices in key parts of the country to drive sales while

being able to service our customers effectively.

Surpassed over $10,000,00.00 in sales in initial two SKU rollout

within the first year of US sales.

John Miszuk 704-***-**** acfbv9@r.postjobfree.com

2006 - 2010

Northwestern Automotive Group, Hickory, NC

V ice President of Dealer Group Operations

Directed daily operations for a multi-line multi dealership automotive

group, including car sales, fixed operations, business development,

customer service, and factory relations with a positive provocative style

of management.

Managed, motivated and inspired a staff of over 150 consisting of sales

management, sales professionals, service and parts advisors, service and

parts management, technicians, business development staff and support

personnel.

Prepared and coordinated financial statements and reviews P&L

statements with controllers to ensure accuracy and submission to

manufacturers and banking institutions.

Motivated, trained and coordinated all dealership’s management and

sales staff through enthusiastic leadership and solid business practices.

Created cost-effective incentive and advertising programs while

implementing merchandising and marketing strategies for all

dealerships.

Managed budgets and maintained compensation plans for all employees

Ensured high CSI by training sales and management to be proactive and

attend to the customer’s needs the first time with the highest care and

commitment.

Developed a sales process for service department sales and trained

managers on the effective methods of selling service needs to

customers.

Audited parts inventory and used car inventory on a monthly and

sometimes bi-monthly basis depending on the departments need.

Assessed management monthly in both one-on-one meetings and

management meetings.

Developed management best practices and processes for managers

relating to hiring staff members.

Protected the best interest of the dealer group daily.

*Dealer group was sold and dealer retired during my departure.

Hyundai of Monroe, Monroe NC 2003 - 2006

G eneral Manager

Oversaw all departments in a new and used car dealership including

new and used car sales, service and par ts departments as well as

business development and support departments.

Creating cost-effective advertising programs and merchandising

strategies for the dealership. Co-created the most watched self-

produced used car infomercial on local cable in the Charl otte NC

market.

Managed budgets and maintained compensation plans for all

employees.

Audited parts inventory and used car inventory on a monthly and

sometimes bi-monthly basis depending on the departments need

Ensured high CSI by training sales and management to be proactive and

attend to the customer’s needs the first time with the highest care and

commitment.

Prepared and coordinated financial statements and reviews P&L

statements with controllers to ensure accuracy and submission to

manufacturers and banking institutions.

John Miszuk 704-***-**** acfbv9@r.postjobfree.com

Bachelor of Business Administration

Education

N orthern Illinois University, DeKalb Illinois

General High School Studies – Graduated

Lake Park High School, Roselle/Medinah Illinois

Organizations & The Arthritis Foundation – Southeast Office Corporate Chair, 2013-2014

Affiliations Tuberous Sclerosis Alliance – Southeast Office Event Advisory Board, 2011-2014

Microsoft Word, PowerPoint, Excel, Access, Office, Outlook & SharePoint

Adobe Photoshop, Illustrator and Dreamweaver

Distribution Plus Inventory Software

Reynolds & Reynolds

Proficient In the ADP Systems

Blue Link ERP CRM & Inventory

Following

On Contact CRM Systems

iOS and Microsoft systems

References Available Upon Request

John Miszuk 704-***-**** acfbv9@r.postjobfree.com



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