Sales Customer Service
Resume:
John Miszuk
A Proven, Driven & Experienced Executive Manager
Dear Hiring Manager:
I am writing in response to the opening you have within your company, which I believe may report to you.
I can offer you over ten years of experience in strategic management, operational management and sales
management. I am a results driven, motivated manager with a great eye for detail and a passion for making
things happen, all of which should make me an ideal candidate for this opening.
I have attached my résumé for your review and would welcome the chance to speak with you very soon.
Best regards,
John Miszuk
********@**.***
“The leader’s most important job is selecting and appraising people.”
- Execution: The Discipline of Getting Things Done
John Miszuk 704-***-**** ********@**.***
John Miszuk
9639 Laurie Ave NW Concord NC 28027
********@**.***
Experienced professional with a successful career in operational management, national
My Profile
& regional sales management, business development, and administration.
Excel at interfacing with others at all levels to ensure orga nizational goals are attained.
Proactive approach has resulted in capturing numerous accounts and expanding client
base and high customer service satisfaction.
Possess excellent interpersonal, analytical, and organizational skills.
Excel within highly competitive environments where leadership skills are the keys to
success.
An effective manager with the skills necessary to direct, train, and motivate staff to its
fullest potential.
Employment History BLU Energy Drink USA, Charlotte NC 2010 - Present
V ice President of Sales
High-profile management position accountable for maintaining key
customer relationships as well as developing and implementing
strategies for expanding the company’s customer base.
Develop tactics to increase sales and profitability throughout the US.
Devise and implement innovative marketing principles and promotional
sales events for commercial projects to further support financial growth.
Developed and maintained a distribution network nationwide that
included 10 major Miller-Coors independent distribution channels.
Work closely with marketing companies and internal marketing
executives to develop and execute national and regional promotions and
new product launch programs.
Participated and developed community events and trade show events to
position the brand as a leader within the territory.
Met or exceeded sales targets forecasted within the given deadline while
developing new business and launching new product lines.
Developed sales strategies and trained sales professionals as well as
regional sales managers on proper selling techniques.
Developed sales strategies and trained distribution channel sales
professionals as well as did on site and route sale straining to ensure
effective selling habits were being developed and maintained.
Established compensation, training, and sales incentive programs.
Drive the development of national, and, if appropriate, international
sales strategies.
Oversee the hiring and development of a (global) sales organization,
appropriate for the company’s maturity/size.
Develop pricing policies, distributor agreements, product placement
agreements, incentives and volume discounts for all distribution and
direct sell customers.
H ighlights:
Launched the brand in 2010 to the US market and quickly gained
market share competing against 2 of the biggest market shareholders.
Procured the largest distributor on the East Coast while working
with them to develop effective sales processes.
Developed offices in key parts of the country to drive sales while
being able to service our customers effectively.
Surpassed over $10,000,00.00 in sales in initial two SKU rollout
within the first year of US sales.
John Miszuk 704-***-**** ********@**.***
2006 - 2010
Northwestern Automotive Group, Hickory, NC
V ice President of Dealer Group Operations
Directed daily operations for a multi-line multi dealership automotive
group, including car sales, fixed operations, business development,
customer service, and factory relations with a positive provocative style
of management.
Managed, motivated and inspired a staff of over 150 consisting of sales
management, sales professionals, service and parts advisors, service and
parts management, technicians, business development staff and support
personnel.
Prepared and coordinated financial statements and reviews P&L
statements with controllers to ensure accuracy and submission to
manufacturers and banking institutions.
Motivated, trained and coordinated all dealership’s management and
sales staff through enthusiastic leadership and solid business practices.
Created cost-effective incentive and advertising programs while
implementing merchandising and marketing strategies for all
dealerships.
Managed budgets and maintained compensation plans for all employees
Ensured high CSI by training sales and management to be proactive and
attend to the customer’s needs the first time with the highest care and
commitment.
Developed a sales process for service department sales and trained
managers on the effective methods of selling service needs to
customers.
Audited parts inventory and used car inventory on a monthly and
sometimes bi-monthly basis depending on the departments need.
Assessed management monthly in both one-on-one meetings and
management meetings.
Developed management best practices and processes for managers
relating to hiring staff members.
Protected the best interest of the dealer group daily.
*Dealer group was sold and dealer retired during my departure.
Hyundai of Monroe, Monroe NC 2003 - 2006
G eneral Manager
Oversaw all departments in a new and used car dealership including
new and used car sales, service and par ts departments as well as
business development and support departments.
Creating cost-effective advertising programs and merchandising
strategies for the dealership. Co-created the most watched self-
produced used car infomercial on local cable in the Charl otte NC
market.
Managed budgets and maintained compensation plans for all
employees.
Audited parts inventory and used car inventory on a monthly and
sometimes bi-monthly basis depending on the departments need
Ensured high CSI by training sales and management to be proactive and
attend to the customer’s needs the first time with the highest care and
commitment.
Prepared and coordinated financial statements and reviews P&L
statements with controllers to ensure accuracy and submission to
manufacturers and banking institutions.
John Miszuk 704-***-**** ********@**.***
Bachelor of Business Administration
Education
N orthern Illinois University, DeKalb Illinois
General High School Studies – Graduated
Lake Park High School, Roselle/Medinah Illinois
Organizations & The Arthritis Foundation – Southeast Office Corporate Chair, 2013-2014
Affiliations Tuberous Sclerosis Alliance – Southeast Office Event Advisory Board, 2011-2014
Microsoft Word, PowerPoint, Excel, Access, Office, Outlook & SharePoint
Adobe Photoshop, Illustrator and Dreamweaver
Distribution Plus Inventory Software
Reynolds & Reynolds
Proficient In the ADP Systems
Blue Link ERP CRM & Inventory
Following
On Contact CRM Systems
iOS and Microsoft systems
References Available Upon Request
John Miszuk 704-***-**** ********@**.***
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