Customer Service Office

Location:

Posted:

August 11, 2014

Nelson Rivera

Bronx, NY 10473

********@*****.***

PROFESSIONAL EXPERIENCE

Davidson, Davidson & Kappel LLC., New York, NY March 2011 - present

IP File Room Clerk

• Responsible for the distribution of patent and trademark files to attorneys, paralegals and

secretarial staff

• Responsible for the organization of all Patent and Trademark files

• Responsible for the overall maintenance of file room as well as file Purging upon request

• Created Patent and Trademark Files upon request

• Advanced knowledge of navigating/ searching I.P Master Database

• Responsible for file room supply’s and ordering

Tannenbaum,Helpern,Syracuse & Hirschtritt LLP New York, NY May 2007 - May 2009

Office Services Clerk

• Maintained daily company file intake and outgoing records

• Managed daily mail room routines

• Maintained attorney record files on a daily basis

• Responsible for all incoming and outgoing accountable packages

• Managed daily bank deposits

• Also assisted with hospitality accommodations

Dewey LeBoeuf LLP. New York, NY June 2005 – March 2007

Office Services Clerk

• Responsible for Document Reproduction

• Managed Mail Intake and sorting

• Responsible for Supply up keeping and Maintenance

• Assisted in Customer Service Training (F.I.S.H)

• Responsible for shipping of International Packages and coordinating with Couriers

EDUCATION

Boricua College Major: Business Management,

September 2009 - September 2011

Skills

Microsoft Office Excel, Excellent Customer Service, Excellent Communication, familiar with

Internet, Office Management, I.P Master, Completed F.I.S.H Training Course