Customer Service Medical Assistant

Anne Thomas

**** ******* *****

Kissimmee, FL ***46

*****@****.*** 407-***-****

OBJECTIVE:

EDUCATION:

CERTIFICATION:

SKILLS:

To secure a professional Registered Medical Assistant position, utilizing my attention to detail, skills, knowledge,

and experience to provide excellent and compassionate family healthcare and allowing my experience to grow.

Florida Technical College 2012

Medical Assistant Diploma Kissimmee, FL

Registered Medical Assistant

HIV/OSHA HIPAA CPR/First Aid/AED

Vital Signs; EKG, Phlebotomy, Capillary puncture, injections

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Administer routine diagnostic tests

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Assist with physical, breast, pelvic and rectal exams

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Assist with treatment and procedures

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Surgical tray set up and instrument sterilization

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Assist with structural removal

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Collection and processing of specimens

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Visual acuity testing

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Administrative office procedures; Computer data entry, appointment scheduling, managing phones, message

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taking etc.

• Charting documentation, paper and electronic medical records

• Completed “numbing” course; Applying Lidocaine and Epinephrine prior to biopsy and surgical procedures

• Collecting and communicating test results, prescription refills etc.

• Excellent communication skills/Strong team player

• Supervisory/Training experience

• Cash handling and customer service experience

• HEDIS Stars and Wellcare visits

WORK EXPERIENCE

AWARDS:

MILITARY EXPERIENCE:

Chappel Family Practice May2014 Current

RMA

Family Healthcare of Central Florida 2014 – May 2014

RMA Kissimmee, FL

Dr. Sharon Stokes 2013 – 2014

RMA Dermatology Kissimmee, FL

Chappel Family Practice 2012 – 2013

RMA Kissimmee, FL

(Led team responsible for transfer from paper records to EMR.)

SeaWorld 2008 – 2012

Merchandise Assistant Supervisor Orlando, FL

Suma cum Laude and Valedictorian

2012

Royal Navy 1976 – 1987

Petty Office Wren (Writer) (General) United Kingdom

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