Customer Service High School

Landrian Stevens

***** ** *** ***** *****, Texas 75640

903-***-**** Home 903-***-**** Cell

*********@*****.***

MANAGER-RETAIL, OVERNIGHT STOCKING, AND INVENTORY CONTROL

Profile 23 years of successful experience in retail,

stocking and inventory control with recognized

strengths in account maintenance, problem-solving

and trouble-shooting, receiving staff support,

planning/implementing proactive procedures and

systems to avoid problems in the first place.

Possess solid computer skills.

Excellent working knowledge using power equipment

such as Forklift, Microsoft Excel, WordPerfect,

and Microsoft Word.

Ability to train, motivate, and supervise receiving

and stocking employees.

A team player, acknowledged as "Total Quality

Customer Service Professional."

Develop plan, conduct audits and variance analyses,

process freight flow, and maintain/update accurate

inventories.

Synopsis of Proactive planning for high volume sales seasons

Achievements with proper freight flow.

Proactive planning led to notable increase in

morale in receiving department.

Trained employees on properly handling power

equipment and restocking store nightly

Employment Lowes Home Improvement 1990 -

2013

Night Receiving Manager

Work with receiving professionals to

assure accurate training

Support upper management in any delegated

duties necessary to take responsibility

for.

Quickly and effectively solve stocking and

employee challenges.

Maintain quality control/satisfaction

records, constantly seeking new ways to

improve inventory control.

Receiving truck freight with detail toward

accurate inventory

Handling various power equipment machine

Store safety and security implemented thru

nightly audits and meeting with employees

to drive the importance of each

Education Jefferson High School, Jefferson, Texas 1989

High School Diploma

References Furnished Upon Request

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