Carman Glover
Cleveland, Ohio 44135
**********@*****.***
Career Goals
Employment that is detailed oriented in the office sector, for an individual whom has the ability to accept new challenges. Client and customer based individual with the ability to handle various work methods. Dependable employee with good analytical skills in accounting and collection.
Career Experience
Accountemps, Accounting Clerk, January 2008-December 2008
Performed accounts payable matching and invoice processing for clients. Verified bills of ladings to invoice. Generated invoice discrepancy documents for fuel payable invoices where disputes exist between invoices, bills of ladings and or tax payable. Performed online system fuel accounts payable invoice matching and entry. Supports client staff by assisting in the day to day operations of the assigned information including data collection and input. Monitors research processes and procedures to ensure data quality
Weltman Weinberg & Reis, Estate Specialist I, April 2005-May 2007
Conferred with representatives of the deceased in an attempt to secure collection of credit card debts, jewelry and nursing home balances by the decedent. Prepared estate claims against the estate of the deceased as an attempt to collect a debt. Setup up arrangements for payment, and negotiated settlements with relatives of the deceased. Generated correspondence regarding the status of an estate, and outstanding account balances with attorneys and county courts. Reviewed and resolved estate claims that are disallowed with clients, deceased estate representatives and attorneys. Performed Internet searches to locate information the deceased and to locate open estates.
Chase Bank, Collector January 2004-July 2004
Performed collection of delinquent home mortgages 30 to 90 days past due, adhering to established guidelines when determining appropriate collection remedies. Documented calls and responded to customer inquiries while attempting to secure payment. Performed online skip tracing. Verifies online data reports relative to consumer demographic information as an attempt to collect the debt.
Nationwide Credit, Collector, November 2000-October 2003
Performed third party collection of delinquent credit cards for a major credit card company. Established payment arrangements to secure payments of overdue balances. Conducted Internet searches for customer demographic information. Provided data collection and input of consumers’ ability to repay debt and repayment of debt alternatives.
Accountemps, Financial Representative, November 1998-September 2000
Processed invoices, generated accounts payable reports and check processing. Balanced daily accounts payable transactions. Posted accounts receivable of inbound check payments and resolved discrepancies. Complied hourly and salaried payroll. Supports client staff by assisting in the day to day operations at the assigned site including data input, data verification and filing.
Cleveland Clinic Foundation, Registrar Specialist, January 1995-May 1996
Performed online system bed utilization, admitting and patient reservations. Coordinated transfer of patients from other health care facilities into the hospital flow, utilizing emergency medical transportation. Served as a liaison between nursing and other hospital staff to facilitate patients into admitting flow.
Education
Cuyahoga Community College, Eastern Campus, Second year Liberal Arts
Software, and Computer Skills
HP 3000, Artiva, IBM System 38, AS 400, Microsoft Professional Office 2000, MAS 500 SAP, Panasophic, Microsoft Word and Excel, Internet Web Researching