Customer Service, Medical Billing, Information Specialist

Cheylene L. Johnson

Dedicated professional seeking a position to utilize skills gained through years of experience in customer service, and

those learned from school. Versatile team player, with accounts receivable, collections, medical billing, employee training

and customer service that will benefit a professional team.

Education

Herzing University Madison, WI

Bachelor of Science in Health Information Management Current

Course work has focused on Health Information management including, Anatomy & Physiology, Pharmacology,

Physiology, Accounting, Health insurance, Marketing, Business law and communications, Research

methodologies.

August 2014

YTI: Career Institute Lancaster, PA

Medical Billing and Coding Certificate 5/09-5/10

Studies included: Health Insurance, Medical billing with use of Medisoft and 3m coding software, ICD -9CM,

HCPCS, CPT-9, Medical Terminology, Human Anatomy & Physiology, Clinical Techniques.

CPR Certification.

Professional Experience

Pathstone Corporation West Chester, PA

Professional Information Specialist/Classroom assistant/Transportation 7/11- 12/2013

Transported participants to and from home to G.E.D class and Workforce development sessions

Proctored G.E.D and N.R.F classes when teacher(s) are absent

Updated student information files with any changes in employment, housing and certifications

Coatesville City Hall Coatesville, PA

Codes clerk 10/10-3/11

Operated keyboard and other data entry devices to enter data into computer

Processed requests for permits, rental licenses and property inspections

Answered inquiries from persons entering establishment

Budget Maintenance Downingtown, PA

Custodian/Porter 2/07-1/08

Cleaned and polished furniture and fixtures

Serviced, cleaned and supplied restrooms

Cleaned private and commercial buildings according to budget maintenance standards

E.B. Games Sadsburyville, PA

Line Processer 11/04-1/06

Recorded product, packaging and order information on specified forms and records

Removed completed and defective products and materials, placing them on moving equipment such as conveyors

and in specified areas such as loading docks

Packaged video equipment and games for distribution

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