Customer Service Project Manager

William Tollman • 407-***-**** • ********@*******.***

**** ******* *** ***. * Orlando, Fl 32808

Overview of Qualifications

Accomplished professional with strong commitment, extensive experience, and significant expertise within

the field of Construction & Business Management.

Expert at all aspects of providing effective project management at all stages of construction.

Adept at identifying cost effective solutions for residential and commercial constructions, while efficiently

maintaining budgets and managing site operations.

Experienced in coordinating, supervising, estimating, and coaching employees to transform high potential

staff into outstanding leaders.

Versatile and proactive problem solver with demonstrated abilities of resolving challenges.

Highly adaptable to ever changing circumstances when engaging any project business plans.

PROFESSIONAL EXPERIENCE

WMTJ LLC, Mount Dora, FL

Owner/Director • Jan 2011 – June2014

Established a web base company providing promotion and maintenance services for informational,

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sales, and entertainment sites.

Researched the market and identified potential business opportunities; implemented programs to

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maximize investments and generate new income opportunities.

Ensured excellent customer service by providing the requested information, resolving technical

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problems, and offering appropriate products.

Developed and implement appropriate marketing strategies and sales programs.

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Construction estimating on commercial jobs

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Vistar Inc., Indialantic, FL

Senior Project Manager • Aug 2000 – Aug 2009

Coordinated the construction of condominium, hotels, warehouses, and single family developments

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in Florida; managed government reviews and obtained approvals.

Coordinated and oversaw the land acquisition process.

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Provided guidance and support for the team of architects and engineers in construction planning.

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Maintained budget, prepared estimates, scheduled expenditures, and initiated corrective actions.

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Managed subcontractor bids and administered contracts; prepared CPM of the projects.

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Supervised day to day operations to ensure 100% compliance with project specifications.

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Kimell Construction/Tilt Wall Inc., Ft. Lauderdale, FL

Senior Project Manager • Feb 1993 – May 2000

Coordinated the implementation of construction projects; served as a superintendent of projects.

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Launched Online Builders Network and sold it to a construction blue book.

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Established and developed Tilt Wall Inc.in South Florida; prepared development program.

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Designed warehouses and industrial plants.

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Collaborated with insurance companies after hurricane Andrews.

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Built large custom homes, hospitals, schools, and public buildings.

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EDUCATION

Florida International University, Miami, FL

Bachelor of Arts in Construction Management • Expected Graduation Date – 2014

Indian River State College, Fort Pierce, FL

Associate of Science in Construction Management • 1977

REFERENCES

Available upon request.

Contact this candidate