Manager High School
Resume:
Melissa-Ann Strausser
Front Manager
Philadelphia, PA
****************@*****.*** - 267-***-****
WORK EXPERIENCE
Front Manager
Papa Nick's Pizza - Philadelphia, PA - 2008 to 2014
Proficiently managed the front end of an extremely busy pizza shop; was promoted to manager after one and
a half years from counter girl after taking the initiative to take on the responsibility. Including obtaining my
certificate as a Professional Food Manager.
• Handled customers' orders and dealt with any problems that occurred with any order.
• Prepared all orders for vendors including cheese cakes, Tropicana, Pepsi, Canada Dry, Cedar Farms, Herr's
and Prestige.
• Cleaned on a daily basis and stocked everything for the next shift.
• Worked with the computers and fixed them whenever a problem occurred. Also updated the current menu
with new food and prices.
• Responsible for hiring and training new people and firing when necessary & prepared a monthly schedule
for all employees.
Front Office Coordinator
The People for People Charter School, Inc - Philadelphia, PA - 2001 to 2003
Effectively managed the high volume and demanding atmosphere of a North Philadelphia Charter School;
was promoted to Coordinator after one year of mastering necessary office management skills as Front Office
Assistant Coordinator.
• Maintained student enrollment by establishing working relationships with both new and existing parents and
students; managed student enrollment and withdrawal procedures for 380 students in 2001, 420 students in
2002, and 480 students in 2003.
• Managed student records, including student attendance, Free and Reduced Lunch applications, transfers/
request for records, etc. in accordance with state and school district guidelines and laws.
• Utilized exceptional organizational and project management skills to answer multi-line phone system, respond
to the administrative needs of 50 teachers and 10 administrators, responsibly handle the payments of students
for daily breakfast and lunch, and operated and maintain office machines (fax, copier, minatory, duplicator,
and computers).
• Worked with various charter school departments to create and format important operating documents, such
as monthly meal menus, daily student subjects/special schedules, school calendars, etc.
• Communicated effectively with charter school administrators by regularly providing feedback regarding
student issues and parental/community perceptions.
Cashier
Checker's Restaurant - Philadelphia, PA - 1999 to 2000
Performed checkout operations with policies and procedure pertaining to taking and processing customer
orders and collecting payments; reported problems in a timely fashion and suggested changes.
• Maintained safe and clean working environment by complying with procedure, rules, and regulations
• Prepared food utilizing grill, fryer, deli, and fountain soda machine.
Stock Person
Philadelphia Tram Rail - Philadelphia, PA - 1998 to 1999
Unpacked orders and logged parts in computer system, maintained system by performing routine stock
inventories.
• Supported management by keeping stock room orderly, working efficiently, maintained positive relationships
with co-workers and following directives.
Objective:
To obtain a permanent position with a dynamic company where I will be able to apply my exceptional and
diverse skill base.
4952 Bingham Street
Philadelphia, PA. 19120
****************@*****.***
EDUCATION
High School Diploma in Environmental Science Certificate
Abraham Lincoln High School - Philadelphia, PA
1997
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