Customer Service Sales, accounting
Resume:
Stephanie Hughes
***** ******** ***** ****** #****
Orlando, FL 32828
*****.****.******@*****.***
Viewed as a strong contributor, team player, and facilitator of work
activities... her contributions were positive, due to her comfortable poise
in front of the Staff and her ability to articulate clearly.
An engaging stimulating communicator, poised and capable of projecting
enthusiasm and worth, and of motivating other people... she has a strong
sense of urgency, initiative and competitive drive to get things done, with
emphasis on working with and through people in the process.
Professional Profile
I am actively pursuing a career in the Customer Relations field. I plan to
use my knowledge and skills to improve customer experience and to ensure
that every customer is properly provided for and accommodated to the best
of my ability.
o Full knowledge at all times of company goals and objectives for sales.
o Creatively designs sales strategies across all accounts to deliver new
promotional materials and training to employees.
o Lead for the Sales Development Team
o Leading team conference calls
o Managing team strategies
o In-Charge Supervisor
o Personal Appraisals from Manager exceeds expectation in all fields
including sales performance and skills.
o Initiates and executes sales blitz to agents to increase sales. Also
provides feedback and quantitative data to validate blitz effectiveness
to upper management.
Employment Experience
o Keller Williams Advantage II Realty - June 2014 - Current
o Licensed Real Estate Agent
o CompassRock Real Estate - April 2013 - Current
o Assistant Property Manager
o Responsible for delinquency
o Maintains accurate resident records
o Marketing to local businesses and schools
o Assists property manager in all aspects of running a successful
community
o Monitors property financials, orders supplies, assists leasing,
conquers delinquency, and acts as immediate onsite supervisor
o Processes all new move in's, as well as all move-out's
o Continental Property Services - February 2012 to April 2013
o Lead Leasing Professional
o Was hired to increase the occupancy of Indigo Plantation
Apartments
o Masters problem solving skills to provide a happy and healthy
environment for residents daily
o Mastered marketing for the property
o Increased occupancy from 85% to 93% - leasing over thirty
apartments a month Server/Bartender
o AT&T Mobility - Jan 2010 - May 2011
o Sales and Customer Service
o Face to face interactions
o Account Executive
o Verizon Wireless - August 2006 to November 2009
o Sales
Operations
Manager at #1
Grossing store in Tennessee/Carolinas region
o Account
Executive Sales/Customer
Service
Education
o Daytona State College - Associates of Arts in Social and Human Services
was received May 2011. Bachelors of Applied Science in Business
Supervision and Management received May 2013.
Computer Skills
Microsoft - Excel, Word, Access, Powerpoint, Publisher and Outlook
OneSite/RealPage
Personal & Professional
References
Penny Armstrong - Community Director
Cecil Bermudez- Manager at AT&T Mobility
Mike Cathey -EVP Lovelamp
Records
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