Sales Customer Service

William A. Hamlin

*** ******* **** **********, ** 01106 413-***-****

**********@***.*** Linked In Profile: www.linkedin.com/pub/william-

hamlin/11/903/a68

OBJECTIVE:

Motivated sales professional who seeks a challenging position with a

progressive organization focused on increasing market share, profitability

and long term growth.

ACCOMPLISHMENTS:

. Twice established a strong U.S. presence with international companies

of paper and packaging products and increased sales from $4.2 million

to $58 million in an eight year period

. Sales developments across a wide variety of channels ranging from

merchants, retailers, distributors, brand owners and converters.

Customers ranged from key mass market accounts (WAL-MART, Target) to

small independent operations

. Initiated contact and developed relationships with executive level

management at Fortune 1,000 companies, including publishers, printers

and folding carton accounts

. Hired, managed and organized start-up sales teams at several companies

. Built successful sales, marketing and customer service departments

. Gathered staff from a number of diverse backgrounds using their varied

abilities in harmony to build a strong creative and highly successful

sales force

. Actively participated in marketing strategies to increase awareness of

not only the products, but also the companies

. Created several new product launches by collaborating with the

marketing department to develop the strategy and implementation of

numerous programs

. Directly managed a 14+ sales force as well as customer service

departments. Mentored new employees, offered growth opportunities to

high performers and educated new members to a diverse product

portfolio unfamiliar to them

. Involved extensively with distribution departments and independent

warehouses, in order to create and manage an effective and efficient

supply chain to all customers.

PROFESSIONAL CAREER:

HDAIR, INC, Springfield, MA June 2013 - Feb

2014

Service Sales Engineer

. Accountable for new sales of commercial HVAC service contracts with

retail, medical, manufacturers, and financial customers.

. Developed over 60 new accounts during the first six months, at a value

of $250M.

. Assisted in increasing company awareness and identity in Western MA &

Northern CT through new business development and marketing programs.

PAPERMAXUSA, (Division of Asia Pulp and Paper), Anaheim, CA Jan 2012

- Feb 2013

Sales Manager - Eastern United States

. Implemented new sales and marketing programs for coated and uncoated

paper products to direct accounts and distributors throughout the

eastern half of the United States

. Worked with the mills in Indonesia to improve the supply chain to the

U.S.

. Created new private label programs with customers in addition to

branded products.

WINDSOR MARKETING GROUP, Windsor Locks, CT Feb 2010 - Jan 2011

Account Executive - New England and metro New York/New Jersey

. Responsible for increasing sales of in-store marketing materials

(POP/POS) with major retailers in the Northeast

. Increased distribution and sales with accounts in upstate New York

. Successfully managed direct relationships with key grocery, hardware,

automotive and entertainment sales accounts

M-REAL USA CORPORATION, Norwalk, CT Feb 1998 - Jan 2009

Sales Director - Consumer Packaging and Commercial Print Division

. Successfully managed merchant sales on a national basis

. Gained new distribution of coated paper and board products

. Instrumental in negotiating direct relations with national printers

and publishers

. Reorganized the product portfolio to reflect current market conditions

. Created a new sales organization utilizing an acquired competitor

. Generated new programs with national greeting card accounts

. Negotiated contracts with large publishing businesses

. Sales increased from $3.7 to $51.0 million dollars

JAMES RIVER CORPORATION, Norwalk, CT April 1997 - Feb 1998

Northeastern Regional Manager (Towel & Tissue Division)

. Responsibly managed sales personnel in 12 regions

. Key accounts were grocery chains, wholesalers and foodservice accounts

. Assisted in the launch of new products (Perfect Touch Coffee Cups)

. Increased sales of industrial paper products by 12% in one year

DOMTAR FINE PAPERS, Shelton, CT June 1987 - March 1997

U.S. Sales Manager

. Responsible for sales of offset, opaque and copy papers

. Sales increased on average of 25% annually

. Initiated contact with national office supply retailers and

wholesalers

. Created a new sales team in order to gain nationwide distribution

. Expanded merchant distribution from a regional to national basis

. Developed new products for the U.S. from the Canadian mills and

established the company as a viable supplier to the U.S.

. Assisted in the five year strategic sales and marketing plan

JAMES RIVER CORPORATION, Boston, MA June 1984 - June 1987

Northeastern Regional Manager (Fine Papers)

. Sales responsibility from Maine to Florida

. Effectively worked with 8 company people and 12 manufacturer reps

. Organized sales quotas, budgets and promotional materials

. Average increase in sales of 28% on an annual basis

EDUCATION: University of Denver, Denver, CO - B.A. Sociology

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