Customer Service Project Manager

***** ******* **.

Ramona, CA *****

928-***-**** Cell

***************@*****.***

Connie Becker

Objective: Mid level position with a dynamic corporation where my

professional experience, leadership and organizational skills will be utilized.

Experience:

2013-2014 Yuma County Department of Development Services

Office Specialist II

• Review, scan and organize property files for streamline access to the general

public

• Research or public information request through the historical property

documents to verify integrity of information while using ArcMap and the Yuma

County Assessor’s database

• Facilitate and coordinate monthly meetings and compile accurate note taking

for the Flood Control District, Customer Service, Board of Adjustment, Grants

and Engineering departments

• Document compliance for the records department retention and destruction

regulations based on the special Arizona Revised Statutes

• Implemented the purchasing and requisitions for all departments under the

Department of Development Services

• Member of the County activities committee which provided team collaboration

to various departments

2004-2013 City of Bullhead City, Arizona

Financial Technician

• Prepared and reviewed financial and statistical reports on a timely manner

• Processed payments for utility services, maintained open and closed accounts

in compliance with all applicable polices, rules and regulations and procedures

• Enhanced clerical duties including daily data entry, record keeping and

balancing cash drawers for budget

• Provided information and assistance to customers; resolving problems in a

timely manner and within the scope of the authority

• Maintained and reconciled accounts and enforced collections on an as needed

bases

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22556 Tombill Rd.

Ramona, CA 92065

928-***-**** Cell

***************@*****.***

Connie Becker

2001-2004 Angel Services/Washington Group Construction La Mesa, CA

Trolley Extension Project

Project Administrator /Office Manager II

• On site human resources personnel for construction project including weekly

payroll and certified payroll

• Accounts Payable and Receivable for fast paced construction management

team, with client billing of over $1.2 million per month.

• Managed cost control monthly budgets on the company customized software

system

• Hands on support for subcontractors, suppliers and project owners

• Primary support for 48 engineers and job inspectors. The project consisted of

a quality control team over site for the trolley extension construction project

1996-2001 Kiewit Pacific Corporation, Omaha, NE

Business Manager II

• On site business manager for various locations and construction projects

throughout the United States.

• Supported and managed all daily activities of office management for a fast

paced national heavy civil engineering contractor

• Processed payroll using Payroll and Benefits Systems (PBS) utilized for

interstate payroll

• Administered certified payrolls for multi owners and states

• Input daily timecards for single and multiple shifts, trades and differentials. Set

up new employees and maintained inter company transfers in the payroll

system

• Prepared and assisted project manager with monthly cost reports, weekly

labor distribution reports and daily management of the cost control budget and

forecast

• Maintained accounts payable using the CMS and KPS special software

programs administered through the Kiewit Portal of the corporate office

Computer Software Experience:

MS Word, Excel, PowerPoint, AS400, New World Dot Net, EDMS Records

Management System, Permits Plus, Active Net, Image Now, PBS, KPS &

CMS specialty software systems

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