Francis Dhanaraj, PMP
**** ********* *****, ********, ** 19446 267-***-****
****************@*****.*** www.linkedin.com/pub/francis-dhanaraj-pmp/13/199/351
PROFILE
A PMP certified TECHNICAL/PROJECT MANAGER with 20+ years of full systems development for
business applications and project management experience. Experience spans a wide spectrum of
industries like Telecommunications, Commercial Banking, Currency/Commodities Trading, Mortgage
Insurance, Engineering, Retail distribution and Health Care. Skills include:
Project initiation/planning/execution/closeout Project and Program management
Resource management (onsite/offshore) Change management
Federal compliance/IT Audit Risk mitigation/remediation
System integration/conversion/retirement Release management/Work flow management
Stakeholder management Budget forecasting
SDLC using waterfall/agile methodologies Testing/Implementation/Production Support
Governance/Risk/Control PMO execution
Project Managements tools Business Continuity planning
Disaster Recovery planning Data warehouse/Business intelligence
Vendor Management POC evaluation and selection
PROFESSIONAL EXPERIENCE
Radian Guaranty, Philadelphia, PA, USA April 2002 to April 2014
Radian connects Lenders, Home buyers and Investors with a range of private mortgage insurance
products. They had a NIW of 231 million for 2013.
Project Lead/Manager
Managed several key projects with critical business impacts and some with added federal compliance
needs. Used waterfall and agile methodologies in completed the projects. Handled several high priority
projects at same time at different stages on the development life cycle. Handled many huge project with
maximum 9000 man hours. Involved the whole team and stake holders with timely reports and meetings.
All projects involved tight scheduling and release planning with releases every 2 weeks
Selected Accomplishments:
- Completed NPI compliance project within 2 months to keep/continue business with one of our largest
bank customer with 10% portfolio of our total NIW
- Received 'Values in Action' award from the Operations and Analytics section for creating the Data
stores/Datamarts and reports to maintain relationship with Chase and Ocwen Banks/lenders. This helped
the Operations and Analytics to control the risk exposure ('R' of the GRC) and pro-actively manage the
portfolio
- Led 15+ customer specific pricing programs for a year with quick turnaround time of 2 weeks down
from 60 days with a combined 100 million NIW
- Federal/legal compliant HMDA/FCRA projects implemented on-time to meet the stipulated dates and
avoid penalty payments
- Streamlined standard Discount Lender Paid pricing program process flow to achieve 3 week time saving
in implementation
- Lead in ongoing conversion of home grown legacy financial system to .net technology/SQL Server
system
- Contributed to design of Data warehouse system for existing legacy production system and data
conversions and transformations using Oracle/Informatica with data feed to SAS.
- Significantly improved Business user satisfaction for improved interaction for successful completion of
projects
- Contributed in designing business continuity plans and mandatory disaster recovery tests
- Participated in IT and data audits for SOX compliance by working with PWC on both the process flow
of small and big IT changes and reconciliation of data in the data warehouse and production systems. On
this ongoing GRC project is a joint effort with PWC auditors and business users and IT people to
establish the governance of the process as well as controls in place.
Various consulting experience/projects:
PacifiCare, Cypress, CA, USA June 2000-Jan 2002
Technical Consultant
Key contributions in designing software solutions from conceptual stage till database design &
implementation to business critical and Federal mandated projects and projects for new products/plans
development and pricing to stay competitive.
Accenture (Anderson Consulting), Irvine, CA, U.S.A April 1999 – Jan 2000
VMS Technical Consultant
The VMS go-to guy for the Y2K re-certification project. Handled manpower planning, QA/string testing
and Change Management Control. Recipient of their ‘Quality Value Circle’ award.
Avon Corporation, White Plains, NY, U.S.A Oct 1998 – March 1999
Technical Consultant
Designed, developed, and tested their automatic replenishment system in the shipping floor sub-system
implemented in their UK branch.
Caxton Corporation, Plainsboro, NJ, U.S.A April 1998 – Sep 1998
Technical Consultant
Lead the OMR Trading Assistant system 6.2 upgrade in addition to taking care of project monitoring of
other external consultants.
Credit Lyonnais, Manhattan, NY U.S.A March 1997 – March 1998
Principal VMS Consultant
Lead two main projects - client-server FX Trading System and conversion of Loan system from VMS to
AS/400. The System conversion included data mapping of all financial details in both systems. Designed
and delivered unique solution for interfacing and recovering transactions between VMS based back-end
system and windows trading system.
Verizon Wireless, Bedminster, NJ, U.S.A Feb 1996 – March 1997
Technical Consultant
Lead analyst for OLTP server programs interfacing VMS POS and MVS based client database resulting in
larger client base for servicing and billing.