Office Administrative Assistant

Mary R. Burroughs

************@*****.*** 202-***-****

Professional Summary

General knowledge of standard office practices and procedures, equipment

and secretarial techniques. Transcribes dictation accurately, able to

operate various types of office equipment including muti-line telephone

systems. Able to perform a considerable volume of detailed work accurately

while overseeing the work of subordinates. Proven record of establishing

and maintaining effective working relationships with associates,

subordinates and the public.

Experience

Receptionist/Data Entry Specialist/ICS 2011 - 2014

Recall North America

Landover, MD

. Receive and screen all visitors and telephone calls and provide each

visitor with security procedures to be maintained during their visit.

. Ensure positive first impression via phone and in-person by providing

comprehensive administrative support to visitors and staff.

. Received and screened incoming mail, determining whether mail should be

brought to the immediate attention of the Area Operations Manager,

referred to appropriate staff, forwarded to corporate office or handled

personally.

. Maintain and track staff time sheets for payroll upon request and track

via Microsoft Outlook calendars for staff vacation & client visitation.

. Prepared documents, letters, memorandums, appraisals, reports, proposals,

briefings, and administrative forms using Microsoft Office applications.

. Using Recall database, enter information for files and/or cartons based

upon client approved protocols and maintaining a quota of 800 - 1000

entries per day.

. Maintain adequate inventory of office supplies.

. Sorting and refilling client materials within the warehouse.

Home Health Aid (Private) 2006 - 2010

Washington, DC

. Provided in-home nursing care for geriatric, bed-ridden patient.

. Trusted family confidant with cash and check handling responsibilities.

. Prepared and served all meals and dispensed medication.

. Transported patient to and from external appointments.

Administrative Secretary 2001 -2006

United States Conference of Catholic Bishops, Department of Communications

Washington, DC

. Employed judgment and administrative program support to the communication

office, including scheduling meetings, coordinating travel arrangements,

tracking expenses, researching information from internal and external

sources, prioritizing communications, and responding to routine

inquiries.

. Prepared documents, letters, memorandums, appraisals, reports, proposals,

briefings, and administrative forms.

. Leveraged knowledge of organizational procedures and personnel to make

independent decisions and serve as a credible resource for the executive

communications team.

. Demonstrated sound business ethics, including the protection of highly

proprietary and confidential information.

Administrative Assistant 1990-2000

National Security Archive

Washington, DC

. Ensured positive first impression via phone and in-person by providing

comprehensive administrative support to visitors and staff.

. Maintained adequate inventory of office supplies.

. Accurately prepared and filed various types of correspondence.

. Maintained electronic database of contacts.

Clerk / Secretary 1987-1990

United States Department of Energy, Public Affairs Office

Washington, DC

. Received and screened all visitors and telephone calls to the Public

Affairs Office.

. Responded to general and routine administrative questions and requests

based on knowledge of the duties, and programs and policies of the Public

Affairs Office.

. Received and screened incoming mail, determining whether mail should be

brought to the immediate attention of the Office Director and Deputy

Director, referred to appropriate staff, or handled personally.

. Scheduled appointments and maintained calendars and reminded them of

appointments and conferences.

. Assembled voluminous and often highly confidential, technical and legal

documents and other material from all sources for the agenda of regular

and special meetings.

. Created a variety of written documents using a personal computer (PC)

with varied and advanced functions and several types of office automation

software.

. Ensured that documents are in the proper format, and that spelling,

punctuation, capitalization, and grammar have been verified.

Education

Colorado Technical Institute Online 2009 - 2010

Medical Billing & Coding

Anticipated completion December 2011

Howard University 1987 - 1990

Communications (Radio, TV & Film)

Contact this candidate