Project Manager Customer Service

Q M. B

UINTON YNUM

Address: *** ********* ***** ******* **. Phone: 615-***-**** Email: *******.*****@*******.***

SUBJECT: IT Healthcare Consultant software development projects and a minimum of 10 years working

with healthcare EDI transactions and/or HL7 transaction

Please accept my resume for review and consideration for the aforementioned position published on the Indeed

website.

A wide spectrum of technical skills will be essential to truly be successful in this position. Collectively, I possess

thirteen years of technical, and healthcare related expertise. As you are probably are aware, technology rapidly

changes the way we do business. To that end, I have learned how to cope with consistent changes in the workplace

and value working in a team environment.

Leader and innovator are the words I would use to describe myself as an employee. As illustrated in my resume, I

have taken the lead role in developing procedures to operate more efficiently I have developed these skills while

working for some of the country’s leaders in the healthcare/IT industry. I am known for rolling up my sleeves and

delving into the minor and major tasks of my job – no job is too big or too small.

It is also important for anyone working in the technological field to continuously grow professionally and

educationally. Because of this, I recently completed the Mini MBA course work offered by the Center Executive

Education at Belmont University; currently pursuing certifications as a Project Management Professional (PMP),

Certified Professional in Healthcare Information Management Systems (CPHIMS), and Practice Workflow

/Information Management Redesign Specialist with the completion of course work; I plan to continue my education

of how technology impacts the way we do business and put forth a concerted effort to follow the trends.

CURRENT TRAINING

As a healthcare IT Professional, I have stayed current with industry and legislative changes and innovative advancements in

technology. I am current with my understanding of clinical messaging standards (HL7, Continual Care Documents (CCD)),

ongoing Health Information Exchange and Electronic Medical Records (HIE/EHR) efforts on the local and federal stage and

of the challenges end user adoption. As a means of gaining greater exposure of the IT impact on the healthcare landscape as a

member of the local HIMSS chapter I participate in scheduled webinars covering a wide spectrum of technological issues as

well as subscribe to onsite and or online training.

• Mini MBA Program – Center for Executive Education, Belmont University

• Practice Workflow /Information Management Redesign HITECH Workforce Development Program

• Electronic Medical Records Simulation (EMR) – HITECH Workforce Development Program

• HL7 Domain Analysis Models and Functional Profiles – HIMSS webinars

• Healthcare Information Exchange Clinical Workgroup Participate HIPTN

• ITIL V3 Foundation in IT Service Management – New Horizons Nashville TN,

Course completion certification (3) modules: HL7 V2.x, HL7 V3, HL7 CDA R2. HL7 E Learning

•

Course completion HL7 Work Group Charter (2): HL7 V2.7 Control Specialist

•

Course Completion of the Certified Meaningful Use Professional 4MedProNetwork.com

•

Q M. B

UINTON YNUM

Address: 105 Shoemaker Drive Antioch TN. Phone: 615-***-**** Email: *******.*****@*******.***

With regard to salary requirements, I am certainly to negotiating a mutually beneficial arrangement.

I am eager to win an opportunity to share my experiences with you personally. My telephone numbers are 615/456

7353 or alternatively; you may email me at *******.*****@*******.***

Sincerely,

Quinton Bynum

Q M. B

UINTON YNUM

Address: 105 Shoemaker Drive Antioch TN. Phone: 615-***-**** Email: *******.*****@*******.***

EDUCATION

TENNESSEE STATE UNIVERSITY Nashville, TN

Communication Technology, 1995 to 1997

VOLUNTEER STATE COMMUNITY COLLEGE Gallatin, TN

Math and Physical Science, 1993 to 1995

PROFESSIONAL EXPERIENCE

Insight Global – Nashville TN (Contractual) – Current

Allscripts Healthcare Project Manager Meaningful Use Stage Implementation

Allscripts mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the

healthcare continuum. Meet Meaningful Use with advanced clinical solutions that save time, manage information and

improve patient care. Providing post live ongoing application sustainment and management services, including post live

checks, up to date product expertise, cost effective and enhanced user adoption, access to content and recommended practice

updates and enhancements.

Provide Project Management SME and multi project coordination and support to client Project Managers, vendor

•

Project Managers, and vendor technical teams as needed. Work with the client Interoperability Technical Architect,

as well as other client staff providing SME;

Coordinates testing efforts to ensure required work flows are tested, approved, and signed off by each responsible

•

party. Communicates the project status and timeliness to the Director of Information Technology and other senior

level team members.

Knowledge and understanding of HL7 Clinical Document Architecture (CDA), Consolidated CDA (C CDA), and

•

Continuity of Care Document (CCD)

Experience developing internal HL7 Implementation Guides/Companion documents. Familiarity with Meaningful

•

Use terminologies (SNOMED CT, LOINC, ICD, CPT, etc)

Advanced knowledge of health information exchanges (HIE’s) infrastructures and technology topologic.

•

Model and/or map clinical/business requirements using industry standard terminologies

•

TekSystems – Nashville TN (6 8 month Contractual – May 2013 –Dec 2013)

TN Department of Labor &Workforce Development – Project Manager /Senior Business Analyst

The Department of Labor and Workforce (LWFD) and F&A's Office for Information Resources (OIR) are jointly involved in

a project to migrate LWFD servers into the State of Tennessee's Data Center. The Department of Labor and Workforce

Development administers the Workers' Compensation current Workers’ Compensation System (WCS) is a client server

application that is overdue for replacement with current technology.

Q M. B

UINTON YNUM

Address: 105 Shoemaker Drive Antioch TN. Phone: 615-***-**** Email: *******.*****@*******.***

• As the Senior Business Analyst I serves as a liaison among stakeholders and business subject matter experts to elicit,

analyze, define, communicate and validate functional and non functional business level requirements, including

concepts, objects, and rules, using such tools as use cases, static models, and state diagrams

• Investigate and determine solution approach and capability gaps, gather Service Desk Requirements and Service

Level Agreement Information, as needed

• Participate in change control process throughout project lifecycle Monitor requirements throughout project lifecycle

(attributes and tractability).

• Review and evaluate solution design and results of all iterations of development. Helps test for defects and

misalignments with requirements

• Assure that software quality is achieved and maintained, acquire documentation sign offs, evaluate solution

performance.

• Managed the analysis of the IAIABC EDI R3 migration to include the ICD9 10 conversion, involving new portal

design.

Q M. B

UINTON YNUM

Address: 105 Shoemaker Drive Antioch TN. Phone: 615-***-**** Email: *******.*****@*******.***

TekSystems – Nashville TN (6 8 month Contractual) – Aug 2012 – May 2013

HCA IT&S Clinical Data Access – Project Coordinator Senior Product Analyst

As a Product Analyst, I participated in HCA’s strategic initiatives to advance its quality of care and business

•

performance through the establishment of and an internal HIE, for the seamless exchange of data between all points

of care within HCA. These points of care include inpatient as well as ambulatory settings, HCA facilities, HCAPS

physician offices, and offices of community physicians affiliated with HCA. Enabling the sharing of standards based

Continuity of Care Documents (CCD) to facilitate and streamline data exchange with other HIEs and Regional

Health Information Organizations (RHIO).

Supported the dbMotion HIE solution within the existing HCA facilities/divisions. Identify and build Test Patients

•

and Test Data confirming that information is being exchanged and mapped to the correct fields.

Supported the identified industry standards for interoperability to support its internal HIE efforts; XDS.b PDQv3,

•

PIX, CCOW, SAML HL7 v2 and CCD.

Primary responsibilities included working with the HCAPS Practices within HCA Divisions to integrate with the

•

HIE from their native EMR. Supported Affiliate/HCAPS physician offices that have disparate EMR (Electronic

Medical Record) software packages, or no EMR at all, connect securely with HCA HIE using a web based tool

provided by dbMotion Collaborate™.

Coordinated with (6) of the market leading EMR to include Epic Ecw, NextGen AllScripts Meditech Greenway. This

•

effort focused specifically on the connecting these solutions to the internal HIE, implemented using IHE industry

standards/profiles, and determining whether any if all of these solutions would act as source system for data

retention.

Provide a scalable solution to meet the EMR integration demands of affiliate and HCAPS physician offices as well

•

as external points of care within the entire continuum of care. Provide a robust data exchange solution that is based

on industry standards and best practices.

MedSolutions Franklin, TN

Project Manager – Healthcare EDI – April 2012 – Aug 2012

• Effectively delegates and follows up on support work as required by assigning, coordinating, and reviewing work

project team members. Understands and applies company standards, system development and project management

methodologies, processes, and procedures. Participates in the development of standards, tools, methodologies,

processes, and procedures across the organization.

• Analyzes, defines and documents program requirements for data, workflow, logical processes, hardware and

operating system environment, interfaces with other systems, internal and external checks and controls, and outputs.

Identify new initiatives and programs that ensure alignment of an integrated technology strategy with cross– IT

strategic business goals and ITS vision Provided support to senior management executives on enterprise initiatives

and short–term deliverables

• Support of customer inquiries. Quickly responds to inquiries from the largest, most demanding customers. Handling

questions and issues from internal users and trading partners. This includes, but not limited to working with outside

customers, terminals and customer service on pickups and working with the billing and collections group to make

sure the correct reference numbers are being sent out on invoices.

Q M. B

UINTON YNUM

Address: 105 Shoemaker Drive Antioch TN. Phone: 615-***-**** Email: *******.*****@*******.***

• Auditing and monitoring EDI processes including; reporting, monitoring application files and debugging translation

errors. Analyzes installs and tests upgrades application programs of levels of complexity.

• Assist more senior staff members to train and orient new team members in departmental functions or customers in

system related functions.

Insight Global Nashville, TN (Contractual)

ActiveNetwork Project Manager – Nov2010 – March 2012

• Primary responsibilities centered on the services migration of an open source (Asterisks) IVR platform to a

nationally recognized solutions provider (XO) for feature and functionality development. Oversaw the new

technology and platform deployment to (9) existing state entities simultaneously coordinating service termination

efforts of current system.

• Responsible for the analysis of technical components of state’s legislations and the implication of the new system

enhancements and or existing functional implementation throughout the technology stake. Facilitated action items

activities between states’, local officials, PMO, internal and collocated development team to ensure the accuracy of

regulations / mandates interpretations.

• Identify new initiatives and programs that ensure alignment of an integrated technology strategy with cross– IT

strategic business goals and ITS vision Provided support to senior management executives on enterprise initiatives

and short–term deliverables

• Demonstrated ability to conceptualize, launch and deliver multiple technology analytics projects on time as well as

influencing the delivery of technology projects within budget

• Expert problem solver. Finding simple answers to complex questions or problems. Thinking outside the box. Uses

knowledge gained through prior experience, education, training to resolve issues and remove project barriers.

EttainGroup Nashville, TN (Contractual)

Healthways Project Manager /Senior Business Systems Analyst – June 2009 to Nov. 2010

• Coordinated the submittal/migration of Medical/Encounters/Utilization/Lab/Pharmacy/Eligibility and Biometric

data for the purpose of application on boarding through the use of customized UI and services; efforts supported

Member identification and Risk Stratification for clinical and population well being program management solutions.

• Design and articulated complex disease management and care management solutions; a liaison between colleagues

with business needs and technical developers who are re

• sponsible for creating automated solutions to meet those needs.

• Develop and document requirements, identify data and reporting needs, reengineer processes and communicating

assimilated requirements and specifications in formats that are useful to business area experts and technical

developers, leading the design of new and/or reengineered total solutions to include visual prototyping/wireframing.

Q M. B

UINTON YNUM

Address: 105 Shoemaker Drive Antioch TN. Phone: 615-***-**** Email: *******.*****@*******.***

• Applied analytical and problem solving skills to help validate processes in order to maximize the benefit of business

investments in IT initiatives verified requirements testable; generate testing objectives.

• Extensive experience in capturing workflows and business processes and systems functionality for for software

development life cycle utilize corporate standards and tools to activity diagrams

Ciber, Inc. Nashville, TN (Contractual)

TN Dept. of Transportation Project Manager/Business Analyst – Feb. 2008 to June 2009

• Integrated solutions across multiple functional and technical environments to include Project Server and SharePoint

Server 2003 2007. Supported the installation, testing, and data conversion of implementation and ongoing

maintenance of information systems.

• Created site and sub site within WSS 2.0/3.0 for departmental purpose including deployment of List/Library and

security as defined by the business users. Implemented custom templates by the third party vendors managed the

backup and maintenance routine of both Project Server and WSS in a production setting.

• Leaded cross functional teams to establish and achieve program and new product requirements, schedules, priorities

and performance. Generated project reports and developed appropriate conclusions based upon results to assist

applications development throughout the project lifecycle

• Works with business owners and development team to design and implement new interfaces between various

modules of the EDISON systems and other internal applications. This also included redesigning and or introducing

of new modifications for existing interfaces using XML data extractions and error handling of data loads via

webservices.

Contact this candidate