Customer Service Sales

Thomas Nicholas

**** ******* **** ***. *** Dallas, TX 75206 903-***-**** *************@*****.***

Personal Qualifications

Personable and results driven with experience in management, marketing and sales

Hands-on individual seeking position offering opportunities for new professional and personal

challenges

Ability to identify and resolve problems and adapt to new situations easily

Able to work effectively with excellent leadership, communication and interpersonal skills

Career History and Performance

Accounts Manager

LA Fitness - Dallas, TX June 2014 – Current

Researched market competition and industry trends to identify potential new customers.

Responsible for customer service and retentions.

Sales Consultant August 2013 – April 2014

Orr Chevrolet - Texarkana, TX

Responsible for fleet lease and vehicle sales

Find credit and financing opportunities for individuals and companies

Continued to meet sales quota and established a new customer base outside the required region

Cal-Agri Companies

San Francisco, California December 2012 – July 2013

Responsible for sales of farm equipment

Responsible for logistics of transporting farm equipment

International and Domestic Rescue Diver and Dive Master May 2008 – November 2012

Alton’s Dive Center and Inn Utila, Honduras

Certified rescue diver and dive master specializing in marketing and teaching scuba diving

lessons

Ensured safety of customers and staff

Encouraged repeat business of travelers to develop a base for customer development

Sales Generator

Heartland Payment Systems Fayetteville, Arkansas May 2004 – May 2008

Responsible for sales, marketing and implementation of card processing, marketing services, and

marketing products

Implemented innovation production processes for cutting-edge credit processing

Sales Associate

AT&T, formerly Cingular Wireless August 2000 – May 2004

Sales and customer service for leading telecommunications company

Consistently met and exceeded quota for productivity and accounts

Education

Certification, Rescue Diving, Dive Master PADI Dive Master Program 2008

Bay Islands Utila, Honduras

Member of PADI Scuba Society

Associate of Applied Science, Electrician

Northwest Arkansas Community College Fayetteville, Arkansas 2006

BBA, University of Arkansas Fayetteville, Arkansas 2004

Pleasant Grove High School 1997

Texarkana, TX

References available upon request

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