Customer Service Training

NIZI LI JUSTALERO SIPACIO, R.N

** ***** ***********, ****** ******, La Paz, Iloilo City

Contact #: 091********/ 091********/ 329-5425

Email: **********@*****.***

Skype: nehzee

PERSONAL DATA

Date of Birth 03 July 1989

Place of Birth Iloilo City

Height 5'2"

Weight 110 lbs.

Status Single

Citizenship Filipino

Religion Roman Catholic

Languages English/ Filipino/ Hiligaynon

OBJECTIVE

To be able to work in a reputed company where I can enhance my knowledge

and skills and as well as to develop my capabilities in different fields.

.

COMPETENCIES

. Resourceful problem solver capable of implementing solutions to

problems

. Systematic and very eager to learn more

. goal-oriented

. can easily adapt to new environment

. Encourages the development of others to achieve specific team goals

. Possesses special sensitivity in meeting diverse needs in various

situations

. Have computer skills such as Word, Excel, etc.

. Data entry and transcribing articles with average range of 30-40

words per minute as typing

speed.

. Researching

. Can handle queries very well using appropriate listening and rapport-

building skills.

. Have been excellent communicator so should have great communication

skills.

. The required skills in a person are exceptional computer skills, good

organizing and planning skills.

. An excellent learner with the ability to understand, and execute

complex written and verbal instructions.

. Has the ability to maintain customer confidentiality and should be very

honest

ACADEMIC BACKGROUND

2011-ongoing

CENTRAL PHILIPPINE UNIVERSITY

Lopez Jaena St., Jaro, Iloilo City

School of Graduate Studies

Master of Arts in Nursing

(Earned 33 Units)

2006-2010 Central Philippine University

Lopez Jaena St., Jaro, Iloilo City

Bachelor of Science in Nursing

2002-2006 West Visayas State

University

Luna St., Lapaz, Iloilo City

High School

Graduated with Honors

1994-2002 Assumption - Iloilo

Gen. Luna St., Iloilo City

Elementary

EXPERIENCE

2008- 2010 Class Coordinator

2011-2012 Seminar

Facilitator

(School of Graduate Studies,

CPU)

February 2011 Full time article

writer and SEO in making sites

for the English Language

April 2011-April 2012

Nurse Paramedic/ EMT

(Trinity Home Health

Care & Hospice Services, Inc.)

October 2011- January 2012

Nurse Trainee

Basic Training

(Iloilo Mission Hospital)

February 2012- March 2012

Nurse Trainee

Specialization Training :

OR-RR Dept.

(Iloilo Mission Hospital)

April 2012- June 2012 Customer Service

Agent

(SPI Call Center)

July 2012- September 2012

Online English Tutor --freelancer

(Home-Based)

October 2012- January 2013

Staff Nurse on Training

Basic Training

(West Visayas State

University Medical Center)

January 2013- March 2013

Online English Tutor --freelancer

(Home-Based)

April 2013- July 2013 Staff Nurse on

Training

Specialization Training:

Operating Room Complex

(West Visayas State

University Medical Center)

August-September 2013 Online english tutor

(Megatalking Online English

teaching center)

October 2013- January 2014 Staff Nurse on

Training

Specialization Training:

Operating Room Complex

(West Visayas State

University Medical Center)

Contact this candidate