Licensed Social WOrker
Resume:
Jeannie Singleton, L.S.W.
Honolulu, HI 96822
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OBJECTIVE
The opportunity to engage in new challenges where there is a need for
professional social intervention that will allow me to assist and support
diverse populations which may include underprivileged children,
individuals, families, and unique populations such as veterans and the
elderly.
EDUCATION
Hawaii Pacific University, Honolulu, HI
Masters in Social Work 05/2014 (with distinction)
Hawaii Pacific University, Honolulu, HI
B.A. in Justice Administration 5/2000
Folsom High School, Folsom CA. 06/1988
High School diploma
ACHIEVEMENTS
Member of the Phi Alpha Honor Society for Social Work
Member of the National Association of Social Workers (NASW)
HPU Ambassador HPU Dean's List Recipient of an HPU athletic
Scholarship
PROFESSIONAL CERTIFICATIONS
Licensed Social Worker (LSW-2131), State of Hawaii
VA Provider Status as a Certified Cognitive Processing Therapy Provider
WORK EXPERIENCE
Department of Veterans Affairs
Spark M Matsunaga Veterans Affairs Medical Center Honolulu, Hawaii
Traumatic Stress Recovery Program MSW Social Work Intern, Paid Federal
Trainee Program August 2013-May 2014
. Perform comprehensive mental health assessments for veterans
presenting for mental health services.
. Perform assessment, care coordination, and treatment planning for an
individual caseload. Assess all clients for indicators of suicide risk
and coordinate care for clients who are at high risk for suicide.
. Complete suicide risk assessments, suicide behavior reports and
suicide prevention safety plans.
. Provide individual and group counseling.
. Coordinate the provision of social services to veterans, families, and
significant others to enable them to deal with the impact of illness
on individual family functioning and to achieve maximum benefits from
mental health services.
. Trained and completed the VA consultation process for Cognitive
Processing Therapy
. Trained in Prolonged Exposure Therapy for PTSD
. Facilitate a wide range of psychotherapy groups, primarily focused on
treating PTSD. Groups facilitated in this role: PTSD Symptom
Management Group and Fresh Start Group
. Provide timely documentation of counseling and case management
services into CPRS.
. Utilized PCL, BDI, CAPS and other quantitative tools to measure
effectiveness of treatment services.
CARE Hawaii Inc Honolulu, HI
Community Based Case Management Specialist March 2013-Present
. Member of a multi-professional team responsible for ensuring all
consumers are provided with a complete integrated consumer centered
intake assessment.
. Responsible for coordinating the development of and monitoring the
implementation of the Individualized Recovery Plan.
. Provide support and education in regards to psychotherapy,
medications, clinical services, general health services, dental
services, living support services and crisis services.
. Conduct intakes and assessments that include screening for substance
abuse, depression, suicidal ideations, clients strengths, skills and
needs
. Offer assertive outreach to engage each consumer at their place of
choice, in the least intrusive manner possible.
. Act as a liaison and consult with community agencies and families to
maintain coordination in the treatment process.
. Maintain monthly or bi-weekly face to face contact with consumers in
order to meet the needs of the consumer.
. Documentation of actual face to face interaction charted on a progress
note within 24 hours of the interaction.
. Promote recovery, vocational, and personal goals and sustaining hope
during periods of relapse.
. Demonstrate ability to work as a team player by working with other
team members if the case management team, assisting other team members
as needed.
. Provide after hours crisis line coverage 2-3 times per month. Provide
suicide prevention assistance, assess need for intervention and
contact appropriate authorities as needed.
APS Healthcare HMSA Integrated Health Management Program Honolulu, HI
Case Manager (Care Professional 1) June 2012- March 2013 (40 hours a week)
. Member of a multi-disciplinary team of nurses, license clinical social
workers and care coordinators, assisting high-risk local population in
receiving appropriate, integrated care for their health and safety
needs.
. Engage HMSA Quest members telephonically and in the community to
coordinate healthcare services, care management services and monitor
their progress
. Conduct Intakes, create and implement plans of care for members.
. Conduct Mental Health and Physical Health general assessments,
depression assessments and Cage 4 substance abuse screening.
. Collaborate and coordinate with member's medical/mental health and
community based providers (Including PCPs, medical professionals,
behavioral health specialists, etc.).
. Identify psychosocial and safety issues, such as homelessness,
substance abuse, immobility, violence, etc., and provide referrals and
assistance accordingly.
. Participate in weekly case conference meetings with care management
team.
. Transport/escort members to medical and other social service visits as
needed.
. Maintain client records and generate daily and weekly reports for
contractual purposes.
Effective Planning and Innovative Communication (EPIC), Inc. 'Ohana
Conferencing, Honolulu, HI
Conference Coordinator/Recorder April 2008 -June 2012 (40 Hours per week)
* Receive referrals from Child Protective Service, Family court,
Voluntary case managers and service providers for an 'Ohana
conference or Family Findings.
* Inform relatives of the child/children's placement into foster
custody.
* Contact families, service providers, social workers, voluntary case
managers Guardian ad Litems, family advocacy workers and military
command to coordinate a date and time for an 'Ohana Conference.
* Discuss service plans, progress in services, visitation plans, and
placement options.
* Inform families about EPIC's involvement in the CPS case and explain
the 'Ohana Conference meeting that involves all individuals in the
CPS case, social workers, VCM workers, GAL, FAP workers, family
members, military command and EPIC staff.
* Maintain a relationship with families, service providers, and social
workers in order to gather additional information about other family
members and their background.
* Document all conversations into the database.
* Coordinate at least 16-20 conferences per month, carried a case load
of 20-25 cases.
* Coordinate expedited conferences and family findings for children
placed in police protective custody.
* Participate in conference calls for cases involving the Ho'omalu
Receiving Home, inform section administrators and program directors
of the case status, conference status, family finding status.
* Review CPS intakes, court ordered service plans, safe family home
reports in order to discuss concerns/questions with parties to the
CPS case, military command members, family members and service
providers.
* Coordinate and complete prison interviews for biological parents that
are incarcerated.
Allstate Insurance Co, Dave Linn Agency Honolulu, HI August 1992-December
2004
Senior Sales Associate & Office Manager Full time position 40 hrs. per week
. Supervised and coordinated appropriate staff development activities
including insurance licensure and continuing education classes
. Managed and trained staff
. Responsible for developing and achieving office and employee sales
goals
. Managed budget and administrative duties
. Collected premiums from policyholders, reconciled bank deposits and
remittance reports.
. Analyzed and evaluated programs and services offered.
. Developed introduction methods for new products and services to
achieve Allstate's business goals and increase customer satisfaction.
. Recommended amount and type of coverage based on analysis of
prospect's circumstances and utilized persuasive sales techniques.
. Specialized in the sale of various insurance policies which included
assessing the insurance needs for new and existing clients.
. Develop and maintain relationships with other insurance organizations
thorough working knowledge of industry and customer groups.
Specialized Trainings
MSW Practicum Experience
TJ Mahoney & Associates, Mahoney Hale Program
. Facilitate Men and Women's Group Sessions for the Life Skills Class
and Employment Class for federal inmates
Intensive Case Manager for Federal Inmates (1 year)
. Conduct initial intake and needs assessment for new inmates in the
residential re-entry program
. Create an Individuated Program Plan with the inmate and submit to
the U.S. Probation Office and the Federal Bureau of Prisons.
. Assess clients needs, strengths and resources
. Conduct Bi-Weekly meetings and DAP notes with inmates.
. Complete referrals for inmates to appropriate service providers for
mental health and substance abuse services as needed.
. Individual and group counseling
. Program development
. Community Relations Presentations
Trainings/Certifications
. CPI certification (nonviolent crisis intervention)
. Cognitive Processing Therapy for treatment of PTSD
. Prolonged Exposure Therapy
. Domestic Violence training
. Mediation training through Medication Center of the Pacific
. Culture Sensitivity Training through DHS
. Cultural Competence II through DHS
. Differential Response System through DHS
. Mental Health and CWS through collaboration training
. Child Abuse & Neglect through collaboration training
. Substance Abuse Issues through collaboration training
. Coordinator and Recorder training through EPIC Inc.
. Family findings training through 'Ohana Connections
. Participated in the State Audit /Child and Family Services Review
as an auditor
. Completed crisis intervention and prevention class MSW Program
. Suicide Prevention Training
. Violence During Pregnancy & Postpartum Period
. BLS certificate
Contact this candidate