Customer Manager
Resume:
R.DEEPAN Email.ID : ****.********@*****.***
Contact No: +91-994*******
CAREER OBJECTIVE
To work for the Organization with dedication, to benefit the Concern, thereby
achieve self-growth.
A Master degree in Finance and interest to excel in professional career in the
fast moving field of Finance & Accounting would seek an opportunity to enhance
my scope of learning and also utilize my experience in Accounts Receivables
Intercompany.
Employment History
Company:
Working for Accounts Receivable in
Flextronics Technologies India (P) Ltd. (Global Business Services Chennai)
From March 2011 till date.
Designation:
Senior Analyst – Accounts Receivables
Summary of Abilities
Team player with the presence of mind to know the right opportunity.
The ability to stick to my word and complete a given task within the stipulated
time given.
Always have believed in keeping a backup plan for any job undertaken.
Always open to suggestions and feedback from my peers and management on
any issues.
Experienced professional with planning and organizational skills that balance
work, team support and ad-hoc responsibilities in a timely and professional
manner
Work Profile:
Accounts receivables –Intercompany: Mar’ 2011 Till date
As a part of my profile, responsible for transition of Asian Site Intercompany
& AR Activities to GBS Chennai.
The transition involves all the Intercompany activities including Accounts
Receivables & Month end activities etc.
Accounts receivable activities are as per the company strategy to collect
Payments which Involved:
Regular follow ups with customers for getting the payment status and
o
helping in resolving issues.
Getting remittance details from the customer for paid invoices.
o
Ensure the cash application done for all the payment which made by
o
the customer.
Identify the dispute & Resolve the dispute by working with the
o
customer and the program manager.
Preparation and booking of Intercompany Vouchers every month.
o
Dispute resolution for invoices & collections.
o
Escalating timely for disputes to drive the dispute resolution thus
o
preventing payments from becoming overdue.
Maintaining the Records/Documentations for audit compliance.
o
Issue and analyze the aging report.
o
AR Audit:
o Helping to the site to prepare audit documents.
o Getting audit confirmations from the customer.
o Audit check for AR & GL balances.
Preparing and sending AR related reports for management review.
Within GBS Chennai:
o
AR PD – Weekly Basis
UAC – Weekly Basis
CN Report – weekly basis.
o To the Site
AR PD (ACCOUNTS RECIVABLES PAST DUE) – Weekly Basis.
Status of over dues & other issues – weekly basis.
VOC.
Intercompany activities which involves month end activates :
o Confirmation of balances from the internal customers.
o AR to AP reconciliation if there is any discrepancy with Inter co
Customers.
o AR to GL reconciliation.
o Ensure Zero variance in OLS report.
o Checking Ledger accounts and sub ledger accounts to clear the OLS
Variance.
Actively participated in initiative of cross functioning and prepared AP
Reconciliation file during month end.
Monthly presentation for AR collections & Inter Company.
Working for LEAN & KAIZEN activities for process development.
Leader ship activities:
Consolidation report for entire team (Americas) and sending same to the
Management.
Helping to the team members in resolving issues.
Helping to the team members to work with problematic customers.
Conducting training session for new joiners and existing members in Baan
(ERP) for Creating new roles in team.
Helping in providing access and on job coaching and mentoring.
Helping in the transitions for co-workers.
Acted as an active backup person for my team leader in his absence and
Handled team without any chaos.
Achievements
Rewarded as “Super star performer” for commitment and fast execution of
work for four times.
Rewarded Employee of the month and Quarter.
Rewarded as the Best VOC (VOICE OF CUSTOMER) from site.
Was appreciated from site Senior Director of finance twice.
Projects Undertaken
Reduction of time spent on PO (Purchase order) related issues.
Time saving for sending and reprint of invoices.
Identification of session to analyze the variance between ledger and sub
ledger
Preparing Macro for Aging
Personal Strength
Ability to work as a team player and also as a team leader.
Ability to adopt any situation
Willingness to learn, team facilitator and hard worker
Educational Qualification
Year Degree/Course University Percentage
2008-2010 M.B.A (Finance & Marketing) Anna 68.00%
SRR College of Engineering University
Chennai.
2005-2008 B.Com., Madras 53.05%
Thiruthangal Nadar College University
Chennai.
2005 H.S.C Matriculation 63%
FES matriculation Hr.Sec.School,
Chennai.
2003 S.S.L.C Matriculation 53.3%
FES matriculation Hr.Sec.School,
Chennai.
Technical Skills
Operating System : Windows XP, Vista,2007
o
Packages : MS-Office(Word, Excel& Power point)
o
ERP (Accounting packages) : SAP, Fourth Shift, Baan, Solectron Baan
o
Get paid, Tally,
Project Underwent
Customer Satisfaction
Topic :
This project focuses on the effectiveness of Customer Satisfaction
Description:
Organization: Gokulx Furnishings PVT LTD...
PERSONAL INFORMATION
Name : R. Deepan
Father's Name : V. Ramadoss
Date of Birth : 02.06.1987
Languages known : English, & Tamil
Present address : # 68, Union carbide colony
21st street
Kodungaiyur,
Chennai–600118.
Contact No : +91-994*******
Email : ****.********@*****.***
Declaration,
I hereby declare that the information furnished above is true to my knowledge.
Place: Chennai (R.DEEPAN)
Contact this candidate