Customer Service Sales
Resume:
Address:
#** ******* * *** ******* Victoria Tarlac
Mobile Phone:
E-mail address: ******.*********@*****.***
PERSONAL DATA:
Date of Birth: October 29, 1992
Place of Birth: Tarlac, Tarlac
Age: 21
Gender: Female
Civil Status: Single
Height: 5'3"
Weight : 45 kgs.
Nationality: Filipino
Religion: Roman Catholic
Languages: Filipino, English
OBJECTIVES:
Aiming towards an exciting career path that will enable me to gain
challenging experiences and hone my abilities by obtaining a position that
will best suit my qualifications and unique personality.
SKILLS:
. Computer Literate
. Competitive, very open - minded, flexible and appreciates
constructive criticisms.
. Eager to learn and has a positive outlook in life.
. Excellent communication skills (oral and written), both English and
Filipino.
. Can work under pressure and able to get along well with co - workers
and accept supervision.
WORK EXPERIENCE:
Year : Jan 2014 - July 2014
Company : Soctel/Real Estate Investor
Address : San Gavino Victoria, Tarlac
Position : Virtual Assistant
Job Description
. Doing market research
. Manage clients spreadsheet
. Send emails to the management for updates
Year : July 2013 - Dec 2013
Company : Soctel/Targetly
Address : San Gavino Victoria, Tarlac
Position : Non Voice Agent
Job Description
. Respond quickly and accurately to customer inquiries via emails.
. Maintain services, and website knowledge.
Year : Jan 2013 - Jun 2013
Company : Department Store/ PitterPat/ Mirsael Sutus
Inc. /SM CITY TARLAC
Address : San Roque Tarlac City
Position : SC Demo
Job Description
. Welcome customers, maintain knowledge and help with the selection of
merchandise
.
Sets up advertising displays or arranges merchandise on counters or tabl
es to promote sales.
. Stamps, marks, or tags price on merchandise.
.
Obtains merchandise requested by customer or receives merchandise select
ed by customer.
.
Answers customer's questions concerning location, price, and use of mer
chandise.
. Cleans shelves, counters, or tables.
.
May keep record of sales, prepare inventory of stock, or order merchand
ise.
Year : Dec. 2011 - Jan 2013
Company : Sutherland Global Services
Address : Tibag Tarlac City
Position : Customer Service Representative
Job Description
. Recommends potential products or services to management by collecting
customer information and analyzing customer needs.
.
Use telephones to reach out to customers and verify account information.
. Cancel or upgrade accounts.
. Assist with placement of orders, refunds, or exchanges.
. Take payment information and other pertinent information such as
addresses and phone numbers.
. Place or cancel orders.
. Suggest solutions when a product malfunctions.
. Close out or open call records.
. Document all data
Year : Aug 2011 - Dec. 2011
Company : Department Store/ MSA Inc. / SM CITY TARLAC
Address : San Roque Tarlac City
Position : Sales Clerk
Job Description
.
Sets up advertising displays or arranges merchandise on counters o
r tables to promote sales.
. Stamps, marks, or tags price on merchandise.
.
Obtains merchandise requested by customer or receives merchandise
selected by customer.
.
Answers customer's questions concerning location, price, and use o
f merchandise.
. Cleans shelves, counters, or tables.
.
May keep record of sales, prepare inventory of stock, or order mer
chandise.
ACHIEVEMENTS RECEIVED:
SM CITY TARLAC
Consistent top sales demo for months
Commendation from SM City Tarlac Department Store
SUTHERLAND GLOBAL SERVICES
Consistently hitting the metrics such as CSAT, AHT
EDUCATIONAL ATTAINMENT:
TERTIARY:
Southeast Asian Colleges Inc. (SACI)
Bachelor of Science in Hotel and Restaurant Management
Quezon City
2010 1st Sem
Central Luzon Doctor's Hospital - educational institution (CLDH-ei)
Bachelor of Science in Nursing
Tarlac City
2nd year (2009 - 2010)
SECONDARY:
Victoria National High School (VNHS)
Victoria, Tarlac
2008
PRIMARY:
Victoria West Central School (VWCS)
Victoria Tarlac
2004
CHARACTER REFERENCE:
To be furnished upon request.
I hereby certify that the above information and data are true and
correct to the best of my knowledge and belief.
ALYSSA M. GARABILES
Applicant
ALYSSA M. GARABILES
Contact this candidate