Customer Service/ Administrative.
Resume:
Ricardo Korsah
Bronx, NY 10456
*******@***********.***
Objective Statement To obtain a position where my diverse business and technical skills
contribute to the success and growth of the organization, and also to
increase my knowledge and skills
Summary of • Congenial and enthusiastic contributor and supporter of team goals
Qualifications • Knowledge of office practices and procedures
• Strong attention to detail, thorough note-taking skills
• Excellent leadership, analytical, organizational and verbal
communication skills
• Proven ability to prioritize and handle multiple tasks in a challenging
environment
State University of New York at Old Westbury, Old Westbury, NY
Education
Politics, Economics, and Law, B.A, August 2012- May 2014
GPA: 3.25
Relevant Coursework Managerial/Financial Accounting
Economics
Business Management
Professional Selling
Financial Planning
Statistics
Financial Aid Student Assistant August 2013- May 2014
Employment Experience
SUNY College at Old Westbury Old Westbury, New York
• Performed a wide variety of responsible office support and
administrative functions for the office of financial aid
• Assisted professionals as needed
• Filed important documents and ensured accuracy and completeness
• Provided informal guidance to students and assistants
Telephone Interviewer/ Survey Taker June 2013- August 2013
Universal Survey New York, New York
• Took inbound calls for providing service and health insurance
information
• Quickly typed and processed survey information
• Quickly understood a callers point of view and empathized with them
Ricardo Korsah 917-***-**** *******@***********.***
• Met performance and speed targets
• Maintained call logs
Front Desk Attendant/ Assistant October 2012- May 2013
Clark Athletic Center Old Westbury, New York
• Welcomed each member and visitor to the campus gym, monitored
access to the gym and reported any suspicious activity
• Provided assistance, and handled student member’s concerns and
issues in the most professional manner
• Organized and kept the gym clean according to visual presentation
guidelines, and handled any other tasks as assigned from time to
time by any member of the management team.
Office Assistant Summer 2010
SoBRO Bronx, New York
• Acted as receptionist, greeted visitors and provided outstanding
customer service
• Assisted professionals as needed
• Utilized problem-solving, time management, and multi-tasking skills
to efficiently complete tasks
Social Worker’s Assistant Summer 2009
Daughters of Jacob Nursing Home Bronx, New York
• Served as administrator in charge in the absence of social worker,
answered phone calls, and assisted nursing home residents
• Performed administrative duties for patient records
• Accepted responsibility for dispersing mail to residents, business
offices, and nursing offices
•
Computer Skills Windows Vista, Windows XP, Mac
• Access, PowerPoint, Word, Excel Spread Sheets
• Ability to learn new software applications quickly
• Familiar with Internet research engines
• Politics, Economics and Law Club- SUNY Old Westbury, February
Extracurricular
Activities 2013- May 2013
• Senator of Economics- SUNY Old Westbury Student Government,
March 2013- December 2013
• Event Coordinator - Gamma Sigma Zeta Fraternity Inc., SUNY
Cobleskill, August 2012- May 2012
• Intern - South Bronx Overall Economic Development Corporation,
October 2009- June 2010
• C-Space/ Health Economics Student Researcher, SUNY
Community Service
College at Old Westbury, February 2014- Present
• Global Ambassador- Office of Enrollment Services at SUNY
College at Old Westbury, January 2014- Present
• Volunteer - Hurricane Irene Recovery, SUNY Cobleskill, Fall
2011
• Problem Solving, and Leadership Skills
Related Skills
• Self Management and Self-motivation
• Team Work and Communication
• Organization and Time Management
Contact this candidate