PERSONAL DETAILS
Surname : Botes
Name : Marche Cindy-lee
Id Number : 910**********
Address : *** ******* ****** ******** ****
Contact number : 074*******
Sex : Female
Health : Excellent
Drivers License : No
EDUCATION DETAILS
Institution : Riverlea Secondary School
Qualification : Matric (2008)
Subjects : English
Afrikaans
Business Studies
Economics
Mathematics
Accounting
Life Orientation
3
WORK EXPERIENCE
Company : World Trade Consortium
Title : Field agent
Duties : Going to malls and companies and selling a
Telephonic advisory system.
Reference : Clint September (083*******)
Time Period : September 2009 – December 2009
Company : Norman Bissett & Associates
Title : Debt collector
Duties *Collecting Debt on all aged Edgar accounts
*And handling 110 accounts a day
* Dealing with queries and capturing
Information on new accounts
*Tracing account holders by means of past
Contact details and addresses.
Time Period : February 2010- July 2011
Reference : Vernon Hughes (011-*******)
Company: Telesure Group Services
Department: Legal Department
Job title: Recoveries Administrator (Initiator)
4
Duties & Responsibilities:
• Opening new files and tracing the third party on various systems i.e.
Xds, ids,transunion,itc.inoxico
• Checking if third parties have insurance on their vehicle by means of ids and
registration enquiries.
• Capturing info on excel spreadsheets
• Capturing stats on a excel spreadsheet
• Taking calls from clients and advising them of their claim progress
• Target for the month was 175 files transferred to recoveries.
Time Period : July 2011- Jan 2013
Reference : Vekash Ganas (011-*******)
Company: Telesure Group Services
Department: Liabilities Department
Job title: Data Input Clerk
Duties & Responsibilities:
• Dealing with internal as well as external
Customers
• Registering uninsured third party claims
Third parties
• Capturing letter of demands from other
insurance companies
• Taking incoming calls and transferring them to
The floor
Time Period : Feb2013 – May2013 Reference
: Margi Lira (011-*******)
Reason for leaving :Better career opportunities
Company: Mutual & Federal
Job title : Input Handler
Department : Legal Department
5
Duties & Responsibilities:
• Answer telephone and email queries from the brokers, based on updated logs
• Update e-log notes
• Acknowledge receipt of claim towards broker / direct client
• Determine whether a third party or recovery and segment accordingly
- Identify feasible recovery matters to be handed to recovery area
- Identify partially feasible matters to be handed over to contingency litigation
- Identify non feasible recovery matters and finalise those matters
- Ensure that information according to liability requirement management rules
are sourced prior to matters being handed to the liability product line
• Check that all the required information is on file (quantum, merits, claim form,
info obtained aligned with requirement management).
• Utilise external resources in order to obtain critical information
• Complete e-form appropriately (Detailed and comprehensive claims log notes)
• 2IC to team leader
• 600 files per month
Time period:01 June 2013 - to date
Reference:Carla Geelhuizen 011*******
Personal Traits
I have a high degree of integrity. I have a great deal of initiative a I am punctual and very loyal.
I enjoy being utilized and kept busy all times therefore I am looking for a position that is
challenging.