Customer Service Engineer
Resume:
Leobelle P. Alvarez
**A Sampaloc St. Western Bicutan, Taguig City
*************@*****.***
Educational Background
Bachelor of Engineering
Major in Manufacturing and Production
Technological University of the Philippines-Taguig
September 2006 – May 2011
Chemical Engineering Technology
Technological University of the Philippines-Taguig
June 2002- July 2005
Primary and Secondary Education
Saint Rita College-Parañaque
Employment History
Company: Team Pacific Corporation
Position: Accounts Management / Sales Engineer
Duration: January 2013 – present (5 months)
Job Function:
Generate additional sales, develop prospective clients by promoting Team Pacific
Corporation’s packaging and assembly services to hit the annual revenue target. Act as an interface
between the customer and support team
Position: Customer Service Engineer
Duration: May 16, 2012 – December 2012 (7 months)
Job Function:
Assist customer’s inquiry regarding Engineering, Process, Quality and Production
capabilities. Lead the APQP group in customer’s new product qualification; from materials planning,
issue coordination up to production recommendation. Assist customers during plant visit and facilitate
meetings, review of corrective actions and updates.
Company: Transitions Optical Philippines Inc.
Position: Production Engineer
Duration: February 21, 2011 – March 30, 2012 (1 year)
Job Function:
Provides support within the day to day production operations, particularly leading the
effective application and monitoring of established production processes, methods and procedures.
Ensure optimum performance level of all production equipment and machines. Ensures process and
equipment efficiency in support of achieving yields targets and quality standards.
Position: Production Technician
Duration: January 2007 – February 2011 (4 years)
Job Function:
Maintain process equipment, monitor line performance and supports production to ensure
consistent and reliable operation of the production processes.
Company: NCA Labs Philippines Inc.
Position: Laboratory Analyst, GC Instrumentation Department
Duration: September 2005 – December 2006 (1 year, 3 months)
Job Function:
Responsible for all steps in the assigned analytical procedures to
deliver defensible data. Perform procedures consistent with the guidelines specified in the NCA QA
program, all pertinent SOP’s and the published analytical reference procedures
Strengths (Strengths Finder 2.0)
Adaptability
Responsibility
Relator
Developer
Connectedness
Trainings / Seminars
Mansmith & Fielders, Inc - Emilio Macasaet III
2013 Key Account Management
9-Step Strategic Sales Planning
Mansmith & Fielders, Inc - Emilio Macasaet III
2012 Power Electronics Module TPC - Engg Manager Arnel Evangelio
Advance Product Quality Planning TPC - AQE Estrella Cortez
People Ignite Organizational Development &
Completed Staff Work
Training Inc.
Hazardous Materials Training WSO - Engr James Porter & Engr Richard Cheng
7 QC Tools
TOPI - Prod Manager Jonathan Candari
Descriptive Statistics
Benchmark Technician’s Roles &
2010 Transitions Optical - Thailand
Responsibilities
Filtration Training TOPI-3M
European IT Service Center Foundation - Omar
Advance MS Excel Capabilities
Abesamis
2007 - 2009 Total Productive Maintenance TOPI - Operations Department
8D TOPI - Technical Superintendent Joy Austria
Statistical Process Control TOPI - QA Engr. Janette Landrito
4 Step Method to Respiratory Protection TOPI - 3M
Hazard Communication Standard and
TOPI - Safety Department
Proper Chemical Handling
ISO #14001 Awareness and Introduction to
OSHAS 18001 TOPI - Safety Department
Isotope Ratio Mass Spectrometry
2005-2006 IRRI
Overview
Industrial Waste Water Management YANA Chemodities
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