Project Manager Management

PRAKASH RAO

M-623-***-**** ************@*****.***

Career Objective: Aspiring for Senior Management Level position in a

reputed IT Field

SUMMARY

* Worked in Project, Program, Delivery, Account Management for last 15+

years and managed multiple customer engagements. Managing large teams.

Managing Operating margin, growth and customer satisfaction. Tracking new

Opportunities, Presales Support and resource planning & management.

* Executed projects with Waterfall, Spiral, RUP, Agile and Scrum based

development models. Strong Knowledge in function point Estimation and Use

Case Point estimation.

* Provide assistance to Sales Organization in Pre-sales capacity by

assessing the scope and presenting custom demos, services presentation to

Prospects. Arrive at budgetary estimations, work with Legal teams to come

up with contracts, ensure internal and external (client) escalation

procedures are followed in a timely manner for prompt resolution of

issues.

* Solution Architect / Technical Architect for several Project & Product

development and gained Strong Knowledge in Distributed & Web based system

using Microsoft Technologies & J2EE.

Project Management Skills:

Resource Management, Data Migration/Conversion, Implementation Management,

Infrastructure Delivery Management, Integration, Data Analysis, Performance

Management, Disaster Recovery, Business Continuity, Help Desk Setup,

Database Administration, Process Improvement and, Managing and setting up

Infrastructure for Mainframe Test Environment.

Technical Skills:

Operating Systems: UNIX, Windows, AS/400

Configuration Management & version control systems: Clear Case, RUP, SCCS,

VSS, Perforce, PVCS, CVS.

Languages: Visual C++ 5.0/1.5, C, Vs COBOL II, Perl 5, Java 1.2, JCL,.Net,

Java, J2EE

Databases(RDBMS and Hierarchical ): DB2, SQL Server, Oracle, Ingres

Web Technologies: ASP, JSP, HTML, XML, IIS, WSAD v5.0, Dream Weaver

Work Experience

Syntel Inc USA - Project Manager

Jun 14- Till date

Technology : Oracle, SQL, Sharepoint, J2EE, Android, iOS, Blackberry

Managing creditcard and mobile development projects for American

Express

1 Develop and maintain integrated project plans, work breakdown structures

and associated timelines

2 Develop and maintain the cost estimates, resource plans and other

documentation required to control the project budget

Bell Canada - Program / Project Manager

Oct 12- Jun 2014

Technology : .Net, AMDOCS, Oracle, SQL, Sharepoint, CMS, J2EE, Android,

iOS, Blackberry, Sencha, Antenna

Managing web and mobile development, integration, migration, testing.

Performance testing projects

1 Manage the project solution components from initiation to post

implementation

2 Develop and maintain integrated project plans, work breakdown structures

and associated timelines

3 Develop and maintain the cost estimates, resource plans and other

documentation required to control the project budget

4 Lead the project team through problem determination and issue resolution

as and when required

5 Communicate and reinforce the project methodologies and standards

developing all project artifacts as required

6 Manage multiple projects and its budget;and coach team leads and their

deliverables based on timelines established

7 Provide status to required managers/senior executives and Project

Management Office

8 Direct the project team; provide ongoing advice and guidance . Manage

client, vendor and technology relationships as required and make

recommendations to senior management as the opportunities arise

9 Proactively anticipate issues and/or organizational challenges and

develop mitigating strategies

10 Monitor all testing and implementation activities ensuring that all

phases/aspects of testing are covered based on the project

11 Initiating projects and manage the definition of high level scope

(Project Charter)

12 Provide inputs to the Business Case

13 Provide superior client experience and strengthen relationship with

business partners

14 Manage project communications including status reports to all

stakeholders

15 Manage project scope by assessing requirements changes, determining and

conveying impact on budget, time and risk.

16 Develops integrated baseline project plans applying estimating models,

documents estimating assumptions, refines plans and manages

performance against them.

17 Manage project costs and budget on MIS

18 Provide schedule, resource and cost forecasting

19 Prepare and manage project and implementation plans

20 Provide senior management with timely updates on project issues

21 Determining quality standards and oversees the execution/production of

project deliverables and management documents

22 Requirement engineering

23 People/resource management with the focus on managing performance,

rewards and recognition

RBC, Canada - Program / Project Manager

Aug 11- Dec 11

Technology : Java, J2EE, Teradata, Oracle,.Net, MySQL, SQL,DB2,

Informatica, Cognos

1 Manage multiple Application development, Infrastructure and,

Datawarehouse projects development and deployment

2 Manage support, maintenance projects with onsite-offshore model.

3 Manage stakeholders expectations and set Project management processes for

development and Infrastructure projects

4 Create a project plan with clear articulation of business outcomes

including: desired business outcomes and service level

agreements, the metrics to confirm success of those outcomes and

the identification of key underlying assumptions, business and

technology risks, necessary prerequisite initiatives, required

supporting actions and intermediary outcomes

5 Determine organizational and financial feasibility of the project,

including the completion of the business case as appropriate

6 Resolve issues and conflicts, remove barriers, and resolve minor project

issues

7 Manages project scope/requirements changes, multiple and competing

demands and priorities determining and conveying impact on

budget, time and risk using appropriate fact-based

metrics/assumptions

8 Provide consulting and guidance on project initiatives including business

case preparation and developing creative/alternative approaches

to problem resolution

9 Promote innovative or improved methods to get the work done and

implements best practices

10 Supervise project closure initiatives, such as client satisfaction

survey and closure analysis

11 Responsible for creation of a team, outline individual responsibilities

12 Provide leadership to Project Team and maintains the momentum of the

Project

against background of changing and occasionally conflicting

priorities

13 Manage ongoing communication of project status, completing the monthly

Project Status Reports and escalating issues to the

stakeholders, Sponsor(s), and senior management, as required

14 Establish and implement enterprise processes related to SDLC within the

technology department - primary focus on Change Management &

Release Management

American Express, Canada - Portfolio / Project Manager

Jan 10 - Feb 11

Technology :.Net, SQL, Biz-talk, Websphere, Oracle Server, Cognos,

Sharepoint, Java, J2EE, Oracle,DB2, Clarity

1 Manage and coordinate the respective portfolio of projects to ensure

delivery with a focus on quality, scope, time,budget, Risk and

Communication

2 Establishing and advancing portfolio monitoring processes in

collaboration with other groups to ensure projects are delivered

to cost and schedule objectives

3 Suggest and Implement process improvements

4 Regularly report status and make recommendations viz. Dashboard Report..

5 Maintenance of project prioritization process, Pipeline, Burnrate project

status reporting.

6 Set deadlines and assigns responsibilities for the shared Project

Management resources within the PMO

7 Technology environment : Clarity, Oracle, SQL, Websphere, Oracle Apps,

Mainframe, Cognos, Informatica, Datastage, .Net, Data warehouse

8 Monitor, analyze & summarize the progress of the projects in flight and

completed

9 Ensures project selection is in line with the defined Business

objectives/strategies in place

10 Ensure portfolio budget is not exceeded for the fiscal year

11 Work closely with groups responsible for project delivery to measure the

value delivered through the investments and to enable the

ongoing management of the investment portfolio

12 Take a lead role in developing, implementing, and fostering adoption of

IT Portfolio Management best practices within Amex's ITS

organization.

13 Establishing project funding processes and collaborating with business

and IT leadership to ensure buy-in and compliance

14 Providing on-going strategic analysis of the portfolio and crafts

recommendations to leadership

15 Work with project leaders as necessary to identify and prioritize issues

and resource risks to projects, making recommendations to IT

leadership for resolution

16 Building and maintaining strong relationships with decision makers

across Amex's business units

17 Serve as a subject matter expert and assists IT directors to adopt

standardized processes and ensure alignment to the overall IT

portfolio

18 Implement credit card reward points solution to Australian market.

EDS / MphasiS Corp. a HP Company, USA - Group Manager

Feb 07 - Mar 09

Engagement / Project: Western Union Account and Motorola - Delivery Manager

- USA

Technology :.Net, SQL, Biz-talk, Websphere, Oracle Server,Sharepoint,

Cognos, Java, J2EE, Oracle, DB2, Clarity, Mainframe, AS/400,Synon

1 Responsible to manage 60 Business applications, Infrastructure projects,

Clarity, Transition to offshore, middleware integration, Data

migration and Data warehouse projects. This includes liaison

with the Business & IS user group, Quality deliverables of new

development, enhancements and day-to-date operations. Manage

SOW, RFE, RFI, Proposals.

2 Develop, support enhance and implement dynamic wealth management

applications.

3 These applications were developed using J2EE, MS .NET, AS400, Mainframe,

SQL server, DB2, Crystal and COGNOS, Informatica, Business

Objects reporting tool. Interact with users to gather

application requirements for new development or enhancements and

convert these requirements into necessary development

specifications and assign to the developer. Manage review

meetings with users, QA team and collect their feedback and sign-

offs.

4 Develop Cost estimations, MS project plan for new applications and manage

day-to-day development effort and its status. Responsible to

maintain all activities and processes according to PMO

guidelines, those are to manage application according to SDLC

methodology, Resource planning, Communication planning, Risk

planning, Risk mitigation, Issue planning/monitoring, Change

management planning, Manage escalation process, Manage effective

QA process. Formulated a process, to improve application support

and productivity of critical applications

5 Improving Release management process.

6 Migrated and upgraded applications to latest version of server

environment, J2EE, .NET framework, Oracle and DB2 connectivity,

managed migrating Crystal reports to COGNOS.

7 Managed a process based Application transition to offshore. Involved

from the beginning of the project i.e. Business requirement

developed Business process flow, System requirement design, Data

model, MS project plan.

Hexaware Technologies, USA - Global Project Manager

Jan 04 - Feb 07

Engagement / Project: CITI BANK - Program Manager - USA, UK & Germany

Technology :.Net, SQL, Biz-talk, Websphere, Oracle Apps Server,

Cognos, Java, J2EE, Oracle,DB2, Clarity, Mainframe, AS/400

1 Java Financial Platform (JFP) - Migrated all the major legacy application

to J2EE, Infrastructure projects, implemented the same in USA,

UK, Germany and Japan.

2 Development, Enhancement and Implementation of Credit Card, Debit Card

and Wealth management system includes mutual fund, fixed

deposits, various investment products.

3 Data Migration from Legacy mainframe to Oracle (Created generic

application Product to migrate from any to Any Database

4 Developed and implemented Content management solution to CITI units

(Germany) - (J2EE, .Net, VB, Oracle, DB2, Filenet)

5 Requirement gathering

6 Data cleansing and Data Template conversion (Word, Excel, .Net, SQL

Server)

7 Standardized the presentation templates, incorporated best management

practices, prepared case studies and White papers

8 Interacted and negotiated with CXO's across clients. Brought about a 50%

increase in revenue,

9 Prepare contracts, negotiate costs, follow up costs, manage contracts

10 Identify, evaluate and manage project / program level issues and risks

and drive effective Contingency plans, and take appropriate

action to manage program / project changes

11 Engage applications/systems not previously under Release Management, and

establish appropriate release processes for such applications

Engagement / Project: Deutsche Leasing & Finance - Project Manager/

Business Architect- Germany

Technology :.Net, SQL, Biz-talk, Websphere, Oracle Apps Server,

Cognos, Java, J2EE, Oracle, DB2, Clarity, Mainframe, AS/400

12 Managed a team of 40+ members under Global Delivery Model (On-Site, Off-

Site and Off-Shore) with leads and programmers, responsible for

the development, maintenance, and implementation of 30

client/server, middleware WEB based applications. The

applications are integrated with other corporate systems;

utilize a mix of J2EE-Websphere, Visual Basic, ASP 3.0, Asp.NET,

VB.NET, .NET Framework, Crystal Reports, Informatica, COGNOS,

SQL, Oracle Datawarehouse

13 Responsible for the full life-cycle development of each application

using waterfall, within the team which includes Proposals (RFP

and SOW), Business case analysis, Solution definition, Develop

business process models, Project estimation, Planning, Analysis,

Design, Construction, Testing, Implementation, Post-Project

critique and Ongoing support. Direct the day-to-day efforts of

the development team and manage each project from start-up to

completion. Work with end-users and senior management to gather

project requirements and communicate project milestones and

Budget versus Actual Cost analysis. Develop project cost

estimates and ensure that projects are completed within budgeted

cost.

Engagement / Project: Cardinal Healthcare USA- Project Manager /Business

requirement Engineer

Technology :.Net, SQL, Biz-talk, Websphere, Oracle Apps Server,

Cognos, Java, J2EE, Oracle, Clarity, Mainframe, AS/400

14 Project scoping, Project guidelines setting, development.

15 Setting-up efficient resourcing strategy, Identification of project -

Project team direction, Status meeting for stakeholders and

project team members

16 Ensured client needs are satisfied by constructing partnerships between

the

17 Project Office, clients, vendors, and subcontractor organizations, and

managed the Implementation of these partnerships to ensure

positive customer satisfaction.

18 Provided project leadership to the service delivery team and directed

teams to develop

19 Program, project, product, and business strategies,

20 Worked with Project Office and delivery organization as a primary point

of contact for client needs requirements and expectations with

regard to team operations

Engagement / Project: NCO - Technical Program manager / Business Analyst -

USA

Technology :.Net, SQL, Biz-talk, Websphere, Oracle Data warehouse,

Cognos, Java, J2EE, Oracle, DB2,Clarity, Mainframe, AS/400,

21 Managed MS Project 2003 plans, was responsible for scheduling and

tracking various project work products. Managing MS Project 2003

server and its OLAP products with various reports

22 Monitor existing process under PMO guidelines and evaluate them on

continuous basis to make compliant with NCO development

standards.

23 Manage risk management, Tracking issues and monitoring lesson learned.

24 Interact with respective initiative leads from various geographical

locations and develop prototype plans of the projects.

25 Develop project test plan with the help of test team using MS Project

2003

26 Conduct various meetings to collect status on each activity from each

team.

27 Collect sign-offs from the clients on various completed activities.

28 Prepare status charts for daily management meetings using MS Excel and

PowerPoint.

Engagement / Project: AXA insurance - Global Project Manager - Japan

Technology :., SQL, Biz-talk, Websphere, Java

29 As Global Project development manager, I was managing a global SOA based

integration of major insurance companies in Japan (J2EE, Oracle,

Microsoft Java, SQL, middleware)

30 As a manager collected Technical requirements, built requirement

document, developed prototype and managed development and

implementation activities. This was developed using .Net client

and SQL database including help documents under agile

methodology

31 Prepared a study report with defect analysis on existing AXA

organization tools and suggested improvements to ease and have

appropriate control on the processes.

32 I was responsible to evaluate and revamping some area of Change

management tools and Project control book to ease the operation

and make it user friendly.

Engagement / Project: Royal Sons and Alliance (RSA) Insurance company -

Project Manager - UK

Technology :., SQL, Biz-talk, Websphere, Java, Datastage, Oracle

33 Project Abstract: CASE is RSA's propriety banking and insurance product

for Claims. It incorporates automatic claims information

gathering (fetching), along with investigation, by integrating

with external claims related systems. CASE is developed using

BPM and ECM capabilities of FileNet P8 Platform and hosted on

FileNet P8 Application Engine.

34 It interfaces between Host system and FIFI (Find Insurance Fraud

Information)

35 Uses P8 Content Engine and Process Engine API's provided by FileNet

36 Requirement Gathering & Analysis, Analysis and Design, development,

Project Management, Planning and High level design, Preparation

of Test Plan & Test Cases, Unit Testing and Integration Testing.

37 Implementation, Quality Control

Past Experience from Jul 1991 till Jan 2004 :

- ICICI InfoTech -Program Manager - Oct'02 - Jan'04

Development of Loan management solutions

- Asian Compusoft - Project Manager - Aug'00 to Sep'02

Development of CRM and ERP solutions

- Videocon International Ltd. - Executive IS - Aug'93 to

Jul'00

Customization and development of SAP Modules

- Universal Chemicals Ltd. - Programmer Analyst - Nov'92 to

Jul'93

- Triochem Products Ltd. - Programmer - Jul'91 to

Oct'92

EDUCATION

Graduation in Bachelor of Commerce, from K. J Somaiya

College, Bombay university - 1991

Course Institute Period

FileNet P8 FileNet Corporation Oct'04

Oracle 7.3 Indo European Institute, Nov'96

Oracle DBA Princeton Software Exports Oct'98

Pvt. Ltd

AS /400 SYSPRO IT Pvt. Ltd. Mar'99

Diploma in Computers BARC Oct'88 to

Dec'91

Turbo Analyst - Videocon - Workshop Oct'96

Case Tool

Rational Rose Hexaware Workshop May'06

Delivery Management EDS - Workshop Apr'08

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