Manager: Customer Service, Property, Hospitality, Hotel

Julian H. Becton

PO Box ****** Orlando, FL ****4 619-***-**** ********@***.***

Objective Mid to Upper Level Management position in Hospitality, Property

Management or related field.

Qualifications Nineteen years of experience in Hospitality Industry

focusing on Guest Services and Front Office Management

Operations. Thirteen years of experience in all aspects

of HOA Property Management, Marketing, Budgeting and

Revenue Management, Opening/Remodel/New Construction

experience, Corporate experience. Certified Community

Association Manager through CACM.

Experience

Flooring Sales Associate

June 2014 to Present - Home Depot, Winter Park, FL

Assist customers on sales floor with flooring and d cor

needs, blinds, shelving, grout and tile projects.

Inventory, forklift, reach truck.

Community Association Manager

July 2009 to April 2013 - N.N. Jaeschke, San Diego, CA

Management of Homeowner Associations ranging from 92 to 688 units.

Budget Preparation, Vendor and employee oversight, Board of

Director interaction and contact, landscape and maintenance

issues, employee supervision, A/R and A/P, monthly and

annual financial reporting.

Merchandise Manager

October 2007 to June 2008 - Miki & Mimi Merchandise, Irving, TX

Market and sell merchandise for the North American Tour of

Evita. Inventory control, display, shipping, receiving,

reconciliation, vendor and theatre relations, banking,

customer service.

Community Association Manager

October 2006 to October 2007 - Action Management, San Diego, CA

Assistant General Manager Horizons Marina District

211 Two Tower High Rise. Budget Preparation, Vendor and

employee oversight, Board of Director interaction and

contact, A/R and A/P.

Community Association Manager

January 2006 to September 2006 - Walters Mgmt, San Diego,

CA

Management of HOA's ranging from 79 to 1037 units

Budget Preparation, Board of Directors interaction,

negotiation of contracts, Vendor Oversight, landscape and

maintenance issues, employee supervision.

Community Association Manager

January 2002 - January 2006 - The Monarch Group, Palm

Desert, CA

Management of HOA's ranging from 50 to 588 units

Budget Preparation, Board of Directors interaction,

negotiation of contracts, Vendor Oversight, landscape and

maintenance issues, employee supervision.

General Manager

February 1998 - January 2002 Motel Six, Palm Springs, CA

Managed other properties in Long Beach, Westminster,

Sunnyvale and Fremont, CA. P&L performance, purchasing,

interior and exterior maintenance, HR, forecasting.

Banking, guest relations, inventory management, training,

quality control, payroll.

Owner/Operator

December 1992 -December 1997 Premiere Services Palm

Springs, CA

Concierge Service for private clients. Errands, service

arrangements, airport service, Shopping, travel

arrangements, private property home management. Publisher

of LifeStyle Magazine.

Head Concierge

February 1990 - December 1992 Terraces at the Vintage Club

Indian Wells, CA. Responsible for all aspects of operations

at Terraces North a Luxury Condominium Complex. Interior

and exterior maintenance, private home property management,

Front Office Management, homeowner relations, training, HR,

payroll

Concierge/Front Office Management

January 1988 - February 1990 Ritz-Carlton Rancho Mirage, CA

Responsible for Front Office operation including Concierge

Staff, valet staff, bell staff and Front Office agents.

Scheduling, payroll, training MOD duties

Assistant Concierge

September 1986 - January 1988 Four Seasons Hotel San

Antonio, TX

Assistant Department Head for staff of 25 employees

including bellstaff, valet support staff and Front Desk

agents. Scheduling, payroll, training,

MOD duties

Executive Assistant Manager/Front Office Manager

October 1984 - August 1986 Red Lion Inns Ontario, CA

Portland OR

Responsible for overall operation of Front of the House

including Front Office, bell staff, valet staff,

housekeeping and maintenance departments. Transferred to

Portland to focus on F&B operations.

Education Cal State University, San Bernardino, CA

1977-1979

College of the Desert, Palm Desert, CA

1990-1991

Business Administration

Radio & TV Writing and Announcing

References References are available on request.

Contact this candidate