Real Estate Manager
Resume:
COVER LETTER
MICHELLE HAYES - Skype Interview
414-***-**** / ***********@*****.***
Attn: Human Resources
Employment: General Manager/associate Hotel Director (luxury cruise ship)
QUALIFICATIONS
Real Estate Appraiser-IL & WI
Real Estate Salesperson-IL & WI
Yardi/MRI/MLS/Excel/Windows/Outlook/Alamode/Lisa/Nitevision/Opera
Property Management-WI - HCCP Certification (Section 8 & 42)
CPI - Nonviolent Crisis Intervention - Training Program
Thank-you for taking the time out of your busy schedule to review my
resume. Since a primary objective is to expand my professional experience,
I would like to explore the possibility of becoming your General
Manager/associate Hotel Director.
I do have experience with Class A Property/ Project/Asset/Hotel and New
Construction.
(250 hotel units,102 -subsidized units, 206-market units & also 3 store
fronts),
Real Estate Appraising, of which my resume provides some basic facts and
information concerning my work history, education and related activities.
I am a Housing Credit Certified Professional (HCCP) which is the
nationally recognized designation that establishes the standard of
excellence in program knowledge, expertise and integrity for all areas of
the affordable housing tax credit industry.
As indicated in my resume, I possess exceptional communication and
interpersonal skills, and am a conscientious self-starter. I am familiar
with the East & West Coast's,
(Fort Meyers, Fort Lauderdale) and am looking to move back to Florida.
Thank you.
RESUME
MICHELLE HAYES
QUALIFICATIONS
Real Estate Appraiser-IL & WI
Real Estate Salesperson-IL & WI
Yardi/MRI/MLS/Excel/Windows/Outlook/Alamode/Lisa/Nitevision/Opera
Property Management-WI - HCCP Certification (Section 8 & 42)
CPI - Nonviolent Crisis Intervention - Training Program
PORTFOLIO OF PROPERTY MANAGEMENT KNOWLEDGE
Meetings:
Prepare and submit a monthly management report
Prepare agendas and information packets
Prepare and distribute meeting notices
Organize and participate in meetings
Maintain minutes and resolutions
Advise in forming committees and committee structure
Governance and Legal Issues:
Review and become familiar with the governing documents for properties
Ensure compliance with local ordinances prior to commencement of contracted
work
Identify and record violations of rules and regulations
Administrative:
Organize and maintain files (e.g., contracts, directory, correspondence)
Develop, maintain and distribute specific community information
Prepare and/or provide courtesy informational welcome packets about
physical amenities and general community information
Financial Controls:
Budgets, Investments, and Assessments
Analyze trends when preparing the budget
Develop and update a multi-year expense and reserve, and statutory reserve
projection, seeking professional assistance as necessary
Prepare the draft annual budget, including operation expenses, capital
improvements
Distribute the budget as required by the governing documents and statutes
See that accounting prepares and send late payment notices
See that accounting applies late charges, interest, fines, and legal fees
on delinquent accounts as directed by governing documents
Communicate delinquency information to legal counsel
Risk Management and Insurance:
Identify the exposure of potential loss by conducting annual inspections of
property
Develop and implement safety programs
Develop and implement disaster plans
Maintain in force insurance coverage (e.g., casualty, fidelity, liability,
property) in accordance with governing documents, statutes
Contracting:
Identify qualified contractors
Negotiate service contracts
Review a contract for key elements (e.g., parties, scope of work,
compensation)
Ensure legal counsel reviews contract prior to signature/award when
appropriate
Ensure compliance with local ordinances prior to commencement of contracted
work
Property Maintenance:
Create an annual calendar of maintenance tasks
Respond to resident/owner inquiries
Negotiate service contracts
Identify and inspect the physical assets the community association must
maintain
Prepare and submit a physical inspection report as needed
Develop, establish, and implement systems and controls to ensure
maintenance needs are documented and completed
Develop and implement preventive maintenance policies
Develop and implement an emergency maintenance program
Receive, clarify, and respond to maintenance requests from owners
Field emergency calls from maintenance 24/7
WORK HISTORY
2007
BIECK MANAGEMENT INC.-Glendale, WI
On-site Property Manager:
Responding to resident requests and responsibilities involving Lease
agreements, Move-in inspections, Move-out procedures, Market Surveys,
Maintaining Building.
2009 to 2011
HEARTLAND ALLIANCE - Chicago, IL
(Property Located in Milwaukee, WI)
Property / Project Manager:
Determine income eligibility of residents; Pay project bills, and provide
monthly financial reports, quarterly budgets and any other required
information for regulatory and funding agencies; Manage resident relations
with respect to notices, evictions, re-certifications, and enforcement of
house rules, policies and procedures; Conduct routine building and unit
inspections; Provide building staff. Employ vendors for; electrical,
plumbing, elevator service, building construction, fire hazard control,
legal protection, and connections with agencies with tenant relations.
2001 to 2007
THE DORIAN GROUP-Milwaukee, WI
Residential Appraiser:
Appraising residential properties for the purpose of estimating current
market value.
1997 to 2001
Hotel La Quienta-Gurnee, IL
Assistant Manager:
Coordinating activities in the area of inventory control, personnel, and
equipment to meet
Forecasting requirements. Additional responsibilities include staff
supervision and computer input.
1991-1996
ED BLACHANIEC REALTORS-Waukegan, IL
Residential Realtor Specialist:
Performing all activities involved in the listing, sale and closing of
residential properties.
EDUCATION
Clarke College-Dubuque, IA
Graduate of Carmel High School-Mundelein, IL
GROUPS
Member of the ASPCA (American Society for the Prevention of Cruelty of
Animals)
Committee Member for the AIDS Foundation
IREM - Institute of Real Estate Management
FPMA - Facility Property Management Association
National Apartment Association Community
Property Management Insider
MICHELLE HAYES
***********@*****.***
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