Objective
To obtain a career in Manufacturing, where my strong people,
communication, and technical skills will be an asset to the company.
Skills Summary
o Communication/ people skills
o Conflict Management Training
o Fact Based Problem Solving Training
o Kaizen Training
o L.E.T. Training
o Microsoft Excel 2003 & 2007
o Microsoft Word 2003 & 2007
o Organization
o Quality Control Training
o Quick, efficient learner
o Standardized Work Training
o Supervision
o Teach the Teacher Training
o Windows XP & Vista
o Work Standard Training
o Manufacturing Blackbelt Training
Education
PC PRO SCHOOLS (Microsoft IT Training Academy)-Grand Rapids, MI
March 2010 - September 2010
CERTIFICATIONS
MCDST - Microsoft Certified Desktop Support Technician
MCP - Microsoft Certified Professional
SDP - Service Desk Professional
Course Overview:
o Introduction to Hardware and XP Fundamentals
o Microsoft 2003 Desktop Applications Courses (Word, Excel, Outlook,
Outlook Advanced)
o Implementing and Supporting Microsoft Windows XP Professional
o Supporting Users on Windows XP Operating Systems
o Supporting Users, Running Applications on Windows XP Operating
Systems
o Managing and Supporting Windows Server 2003 Environment
o Implementing, Managing, and Maintaining a Microsoft Windows Server
2003 Network Infrastructure
o Help Desk Courses: Service Desk Professional
MUSKEGON COMMUNITY COLLEGE-Muskegon, MI
Human Relations, 2004
Course Overview:
An introductory course in interpersonal skills stressing the
importance of utilizing those skills in the workplace. The student is
presented with opportunities to become more effective, discerning,
ethical, flexible, perceptive, and understanding in both professional
and personal endeavors. Special attention is given to appropriate
communication skills, multinational and diversity awareness, teamwork,
and job-seeking skills as applied to an increasingly costumer-oriented
workplace.
Employment History
CHALLENGE MANUFACTURING-Holland, MI
Supervisor, 2014 to Present
o Supervision of 15-30 people
o Able to motivate team members to make rate and eliminate the
need for overtime
o Improved team morale and productivity on several assembly lines
o Learned mechanics of weld cells to improve downtime efficiency
Engine power components -Grand Haven, MI
Supervisor, 2010 to 12/2013; laid off
o Supervision of 25-30 people
o Lead Trainer - 5s trainer - HR
Magna Donnelly corp. - Newaygo, MI
Supervisor, 2007 to 2009; laid off
o Supervision of 25-30 people in assembly area
o Supervision of paint department
o Quality Control in assembly and paint departments
o Responsible for SPC Checks, gauging, color checks, and part
validations
o Able to communicate with a hearing impaired employee
Magna donnelly corp. - Grand Haven, MI
Team Coordinator, 1994 to 2007
o Supervision of 25-30 people in a culturally diverse assembly
department
o Participated in the launching of 5 new assembly lines
o Improved team morale and productivity on several assembly lines
o Learned mechanics of assembly lines to improve downtime
efficiency
o Able to motivate team members to make rate and eliminate the
need for overtime
o Member of the Safety Committee
o Supervision of paint department
o Quality Control in assembly and paint departments
o Responsible for SPC Checks, gauging, color checks, and part
validations
o 5 year perfect attendance award
Other Activities
Youth Football Coach Youth Basketball Coach Youth Baseball Coach
References
o Available Upon Request