Sales Customer Service

CURRICULUM VITAE

SATADRU GUHA

Mobile: 983*******

Email: *******.*******@*****.***

PERSONAL SUMMARY

An ambitious, highly motivated and erergetic sales executive with excellent marketing and business development skill.

Experience of managing sales and merchandising for established retail outlets, franchaises and national brands. A result

orientated professional with a proven ability to get result, generate revenue, improve service as well as reduce costs.

Over 10 years sales and marketing experience of working in competitive industries and successfully identifying,

developing and managing new opportunities within these markets.

CORE COMPETENCIES

Market Development Promotions and Campaigns Customer Needs

Market Research Product Development Strategic Marketing Panning

Business Plans Process Development Competitive Market Analysis

CAREER HISTORY

SALES EXECUTIVE: Oster Chemical & Pharmaceutical Works (P) Ltd.

April 15th to still today.

JOB SUMMERY

Sold laboratory chemicals & supplies to Hospitals, Colleges, Industries & retail establishments.

To appoint new dealers & sub dealers in the unrepresented market & develop close relationship with

existing dealers & sub dealers.

Advised custoemrs of chemicals for given needs based on technical knowledge of product.

Provided customers with advice in cost analysis & collection methods to develop goodwill & promote

sales.

Compiled list of prospective customers for use as sales leads, based on information from newspaper,

business directories & other sources.

Travelled throughout assigned territory to call on regular and prospective customer & solicit orders.

Quoted prices & credit terms & prepared sales contracts for orders obtained.

Estimated date of delivery to customer based on knowledge of our firm’s production & delivery

schedules.

To achieve sales target as required by the company for the area allotted in the dealer & sub dealers

segments.

To report competitor’s activities in allotted area & prepared report of business transactions & kept

expense accounts.

CAREER HISTORY

SALES OFFICER: The Waxpol Industries Ltd.

December 2012 to March 2013.

JOB SUMMERY

Introducing product to the client and ensuring sales conversion for the overall profitability of the

organization.

Received purchase orders, informations from the customers and sending copies to manager and the

sales department for delivery.

Interacted with customers for any complaints, replacements, discounts and new orders etc.

Organized and attend events and exhibitions and evaluate marketing campaigns to promote products.

Support the marketing manager and other colleagues and contribute to long-term marketing plans and

strategies.

Confer or consult with department heads to plan advertising services and to secure information on

equipment and customers specifications.

Advise dealers and distributors’ on policies and operating procedures to ensure functional effectiveness

of business.

Giving regular feedback and information of our brand performance and competitive contribution to

local activities.

Before dispatching the material checking the payment terms & conditions, analyzing the credit position

of the individual clients and collect the payments of every individual customers.

Reviewing our own sales performance, aiming to meet or exceed targets.

Arranging meetings with potential customers to prospect for new business.

CAREER HISTORY

SALES OFFICER: AAREM CHEMICALS (P) LTD (Formerly ALLIED RESINS & CHEMICAL LTD)

November 2005 to July 2012

JOB SUMMERY

Introducing product to the client and ensuring sales conversion for the overall profitability of the

organisation.

Formulating the final order after analyzing the current supply position of product after co-ordinating

with the factory.

Collection of purchase order from our branches & clients situated all over India, keeping track of orders

and ensuring timely dispatch within the permit validity.

Before dispatching the material checking the payment terms & conditions, analyzing the credit position

of the individual clients & following the payments & collections of every individual customers.

Before dispatching the materials to finalize the logistics matter like pending payment of previous

dispatch, negotiation the current rate with listed transporters for finalizing the matter & placing the truck or

tanker in time. Handle any type of problems & queries in transit per period.

Issuing the delivery order & co-ordinating with transporter & QCL department for release of materials.

After dispatch of material collecting the dispatch details from transporter & send the dispatch report to

the customers. Checking the every sales invoices & keeping the record of them through ERP tools.

Attending customer calls regarding order, quality, rate etc, sorting of grievances, checking pending door

deliveries, coordinating with branches, coordinating with sales team, checking of consignments status,

maintaining complaint reports, preparation of reports related to movement of consignments.

CAREER HISTORY

OFFICE ASSISTANT: INTERNATIONAL HOMEO RESEARCH (P) LTD.

November 2003 to October 2005.

EDUCATIONAL QUALIFICATION

Graduate in Commerce from CALCUTTA UNIVERSITY

Certificate course in Computer Applications from IGNOU

Undergoing MBA from SIKIM MANIPAL UNIVERSITY

PROFESSIONAL SKILL

Good Contacts/Sources, required for Public Relations.

Able Co-ordinator and Office Administrator.

Systematic Professional approach & highly systematic at work.

Fixation of target for productive achievement.

Aggressive to work up to any extent.

Love to work under pressure & stress.

Supportive & result oriented.

PROFESSIONAL INFORMATION

Name: SATADRU GUHA

Fathers name: Sukamal Guha

9th May 1976

Date of birth:

Nationality: Indian

Address: AC-204, Prafulla Kanan(E), Kestopur, Kolkata-101

Language known: Bengali, English, Hindi

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