Customer Service Sales

DAVID A. DOYLE

**** ******* **, *********, ** ● (Cell) 443-***-**** ● (Email) ***************@*****.***

Objective

Recently certified pharmacy technician seeking full time employment opportunities in a stable work environment that will

provide more opportunities to grow and excel within the establishment.

Education: Stein Academy Major : Pharmacy Technician

Summary of Qualifications

Customer Relations: Excellent interpersonal and customer relations skills, works well in team environment, willing to

make sacrifices to complete task

Management Skills: 5 years of experience in Customer Service and Retail Management; Ability to multi task

Computer Skills: Proficient in Microsoft Office XP (Access, Word, Excel and Power Point), desktop installations,

programing and various applications

Work Experience

May – June 2014

Walgreens Pharmacy

Pharmacy Technician Intern: assists the pharmacist with providing safe and appropriate pharmacy services to Walgreens patients

in accordance with the policies and procedures of Walgreens, the state’s professional standards, and other regulatory entities. Services

include typing, filling, and labeling prescriptions; input patient’s health insurance into database; relay important information to pharmacist;

understanding and communicating basic drug terminology and therapies/services provided by Walgreens and the pharmacist.

February 2013 Current

Y Baltimore County Head Start

Health IT Intern: provide IT support for health and human services; facilitated technical assistance for PROMIS software;

developed trainings to reduce inaccuracies related to data processing

December 2009 – November 2012

White Science: Spa White

7000 Arundel Mills Circle Hanover, MD

Teeth Whiting Specialist: used different sales tactics and product information to sell teeth whiting treatments to the

public; applied whiting product to costumer; maintains health expenditure records;

Sales Manager : Opened and closed kiosk; Trained staff to use micros POS system; organized, stocked and monitored

inventory; implemented scheduling for team members, managed sales associates and processed sales receipts for daily

reconciliation; created marketing promotions and programs to enhance sales performance; Creates memorandums and

sends email correspondence on behalf of owner and general manager

December 2008 December 2009

Center for Career Development

1200 E. Cold Spring Ave Baltimore, MD

Career Ambassador/ Administrative Assistant: Aided MSU students with the process of finding internship and Co

Ops; attend meetings in preparation for office activities; Incorporated Microsoft office programs to write memos, power

point presentations, and organizational databases; Organized office inventory; l end technical support to students using

job search database; processed student records and resumes for upcoming year using Microsoft office Access/Excel.

Managed administrative files; Answered important calls and relayed messages to supervisor; maintained department

c alendars; o rganized and maintained files; updated database information and entered new student records for upcoming

year

Award & Honors

Mr. Beau, Alpha Phi Alpha Fraternity, Inc. Mu Lamba Beautillion Class of 2007

Montgomery Community College, Certificate of Mastery of Science Inquiry Project 2006

University of Maryland, Eastern Shore MSCT Math Science Academy 2005

Community/Volunteer Experience and Special Interests

After school Student Assistant at Raymond Elementary, Washington, DC

Volunteer, Blankets at Christmas for the Homeless, Washington, DC

Volunteer, Y Baltimore County Head Start, White Marsh, MD

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