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Customer Service Sales

Location:
Yonkers, NY
Posted:
August 09, 2014

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Resume:

THOMAS ROBERTS

*** ********** ***.

South Salem, N.Y. 10590

914-***-****

*********@*****.***

SUMMARY: Extensive experience within Manufacturing, Production, and

Inventory Control. 6+ years SAP experience

Knowledgeable in reporting and data management within MS Excel. Proficient

with the creation and maintenance of spreadsheets and Pivot tables creation

and use.

PROFESSIONAL EXPERIENCE:

A. Papish Inc., Radial Bearing - Danbury, CT

January 2012 - October 2013

Production Manager

. AS9100/ISO9001 Certified Manufacturer of spherical and rod end bearings

primarily for the Aerospace and the Automotive Industries.

. Provided overall leadership to all production areas, managing on average

about 35 people in production, maintenance and quality.

. Ensure that all products and components are manufactured on schedule and

in accordance with quality standards.

. Determined amount of materials needed to produce each project.

. Purchased raw materials according to project forecast and customer

orders.

. Scheduled production with regards to machining times, man hours, and

assembly processes.

. Utilized M2M MRP system to schedule all aspects of production operations.

. Created and distributed monthly and quarterly Excel spreadsheets using

graphs and pivot tables to managers and coworkers which displayed sales

ratios, vendor performances and scrap rates.

. Implemented lean manufacturing principles that ensure efficiency and

capacity goals are achieved or exceeded.

. Defined production problems, collected data, established facts, drew

valid conclusions and implemented corrective actions to meet internal

objectives and customer requirements.

. Replaced antiquated machinery with state of the art equipment increasing

throughput.

. Trained, motivated and counseled employees on the benefits team work.

. Part of the Safety Committee that maintained a safe work environment for

employees.

Schaeffler Group, Barden Corp., Danbury, CT

August 2009 - August 2011

Supervisor of F.A.A Repair Department

World-class high precision bearing manufacturer, producing a variety of

bearings primarily for the Aerospace and the Automotive Industries.

. Schedule and supervise a highly skilled workforce of 7 individuals

(Inspectors) who clean, inspect and repair customer-owned aerospace

bearings to attain F.A.A. standards for return to service.

. Have achieved 100% turn-around times of 7 days for Level 1 inspections

and 14 days for Level 2 repairs.

. Ensure all operations and documentation is in compliance with all F.A.A.

Specifications and Regulations.

. Created and distributed weekly and monthly Excel spreadsheets using

graphs and pivot tables to upper managers and coworkers which displayed

on time deliveries, gross sales volumes, scrap rates, and employee

efficiencies.

. Established and maintain appropriate stock levels to insure there are no

stock outs of critical components.

. Purchase all components from F.A.A. approved vendors.

. Communicate directly with customers to keep them apprised of the status

of their orders.

. Established and maintain a preventative maintenance program for all

machinery in the department.

Senior Production Planner/Buyer

October 2006 - August 2009

Production Planner of High Speed Production line using SAP software.

. Responsible for purchasing raw materials and calculating optimum batch

sizes in order to achieve the production schedule while adhering to

Honeywell Turbo Charger J.I.T. Demands.

. Inventory management using Kaizen (Kam-Bam system).

. Managed raw material stock and finished goods levels to maintain

efficiency.

. Utilized SAP system to schedule all aspects of production operations.

. Worked closely with Quality Department to ensure standards are being met

consistently.

. Developed new raw material vendors and component subcontractors which

resulted in overall bearing cost reductions of 18%.

. Planned and coordinated the production of all system components in house.

Scheduled manufacturing processes to meet customer delivery times.

. Experienced with the machining of materials as it pertains to production

times.

A.C.H Foods Inc. New Milford, CT

January 2000 - October 2006

Master Scheduler

. World-wide food processing manufacturer dealing primarily with Private

Label companies in North America, South America and Europe.

. In charge of all production and procurement schedules.

. Managed all finished good levels in the warehouse and balanced daily

plant capacity utilization to meet constantly changing demand.

. Using Prism ERP developed schedules to ensure that manufacturing lines

were running at optimum levels and all customer orders were delivered on

time.

. Scheduled all raw materials to conform to J.I.T. requirements.

. Communicated daily capacity levels to customer service and re-sequenced

operations to ensure that short lead-time orders were met, completed on

time and in specification.

. Ensured that the facility was in compliance with F.D.A. standards, and

following Kosher Certifications, and Sanitation Certifications.

EDUCATION:

Western Connecticut State University

Bachelor of Science Degree: Secondary Education History

Computer Processing Institute

Associates Degree: Computer Programming



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